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Crowne Plaza Salzburg - The Pitter

4.0 out of 5.0

Recent guest reviews

Room was spacious and the sky bar on top of the hotel had a great view

Our family of four LOVED our stay from start to finish. Our family room was clean, comfortable and centrally located.

Great location nice room. Hope Will get Better cleanless

The hotel had tons of amenities. The brunch at The Pitter was delicious. The rooms were very large and well stocked. They had everything you possibly needed-even slippers and robes! One very upsetting thing, though, was the cigarette smoke you could smell throughout the hallways and in the room when we turned the vents on. The bar on the entrance floor was smoking, and often the door was wide open to the reception area. We could smell smoke on the first floor hallway all the way up to the fifth floor hallway! For the rooms being nonsmoking, this was unacceptable. I'd give this hotel 5 stars if there wasn't such an issue with the cigarette smoke!

The hotel is located within easy walking distance from the train station and many tourist sites. The hotel has a pleasant atmosphere, clean rooms, and comfortable beds. The staff was helpful and accommodating (a distinct and welcome change from our previous stay). Very thankful for the enjoyable stay!

Walking distance from the train station and to the Old city. Nice wellness area with a gym, a small pool, a sauna and a steam room open until 11PM. The bed was very comfortable. The bathroom was a little small but overall it's a great deal.

Good location almost exactly halfway between the train station (5 minute walk) and old town (8 minute walk). Staff was very friendly throughout my stay except when I went ten minutes over the checkout time of 11:00am. I am used to late checkouts because of my status with Marriott and Starwood. Rooms were small and claustrophobic but clean. Only offered shampoo but no conditioner.

Comfortable hotel, helpful staff. Salzburg is a beautiful place...nice place, good eateries and the people are so proud of Wolfgang Mozart yet make a ton showing and selling Sound of Music

when we returned to the hotel~10pm & realized the cleaning lady didn't replenish our coffee,sugar,cream packets, the front desk had them sent up in ~ 1minute! re. the location: extremely convenient to the train stn.(~7 min.walk maybe-to your right as you exit). exit lobby & go left & there is a stall 1 block down (same side of st) that is open until 11pm that sells all kinds of hotdogs/sausage dogs,etc. plus 3e for 0.5 liter beer. we got the large hotdog for 2.80e--this is good for a late night option just 1 block f/ hotel. also, if you go left out of lobby on Rainstrasse, take a left @paris-lodron & there is a great laundromat on your rt.@the corner of wolfe-deitrich ~5min.walk.

Excellent breakfast and friendly staff.

Our flight to Salzburg was cancelled due to weather. I called the hotel as soon as I had the news. Although I called in advance and it was not our fault to miss the vacation, the hotel did not refund anything out of the 3-night reservation. This was the first time for us, that a hotel did not refund something due to emergnecies. I will not choose this hotel again. The staff on the phone was unpleasant.

Great location, close to train and Mirabel gardens. 15 minute walk to Hohensalzburg Fortress, a must see. Check in was snap and hotel staff friendly and helpful.

I went to Salzburg on a business trip. The hotel is good located, not far from the very center of the town. Clean room and nice staff made the stay pleasent.

Very clean and nicely kept. The only issue we had was parking you have to park a block away and with luggage it's not easy.

The Crowne Plaza Pitter in Salzburg was a comfortable hotel, albeit the room was very small. Two twin beds, a desk with television, chair and lamp in a corner and wall closet. Bathroom standard size. Large window that allowed a cool breeze in the evening if that was your choice over the air conditioner. Hotel staff very nice. In the new city section of Salzburg - you must cross one of the bridges to get into the old city. Breakfast was pricey at 25 Euros (which translated into $37.50. Instead walk a few blocks to any number of outdoor cafes for latte and danish for under 10 Euros. Internet pricey and did not connect and hotel offers two internet computers in lobby for guest use. However, for one of the days both computers were out of order.

Room options

Superior Room

Full 1 | Queen 1 | Sleeps 3

Room, 1 King Bed, Non Smoking (King Leisure)

King 1 | Sleeps 2

Family Room

Full 2 | Queen 1 | Sleeps 4

Junior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Crowne Plaza Salzburg - The Pitter

Everyone (1) Couples (3) Business (2) Family (6) Other (1) Friends (2)
5

comfortable walk to old town

Everyone

Room was spacious and the sky bar on top of the hotel had a great view

By on May 25, 2017

Review comment responded on May 29, 2017

Dear guest, It is excellent to see that you had a most pleasant stay at our hotel Crowne Plaza Salzburg – The Pitter and we thank you very much for your wonderful feedback. We are happy to hear that you liked the size of the room and enjoyed the views from the IMLAUER Sky – bar & restaurant on the top floor. It would be a great pleasure for us to welcome you back at our hotel for another visit. Thank you very much for your wonderful feedback. With kind regards, Martin Gissel – General Manager

5

ideal spot for family trip

Families

Our family of four LOVED our stay from start to finish. Our family room was clean, comfortable and centrally located.

By on Aug 6, 2016

Review comment responded on Aug 14, 2016

Dear family, We are very delighted that you enjoyed your stay at our hotel so much. Thank you for this kind and wonderful feedback. It’s so nice to hear how much you loved the room and its comfort and cleanliness. It is such a pity that it was not possible to extend your stay, but as it is high season now, we are always quite fully booked. Thank you very much for your visit and your great feedback. I hope that we will have the pleasure of seeing you again at the Crowne Plaza Salzburg – The Pitter. With kind regards, Martin Gissel – General Manager

4

familia trip

Families

Great location nice room. Hope Will get Better cleanless

By on Dec 6, 2015

3

great overall hotel, but smokey! :(

Families

The hotel had tons of amenities. The brunch at The Pitter was delicious. The rooms were very large and well stocked. They had everything you possibly needed-even slippers and robes! One very upsetting thing, though, was the cigarette smoke you could smell throughout the hallways and in the room when we turned the vents on. The bar on the entrance floor was smoking, and often the door was wide open to the reception area. We could smell smoke on the first floor hallway all the way up to the fifth floor hallway! For the rooms being nonsmoking, this was unacceptable. I'd give this hotel 5 stars if there wasn't such an issue with the cigarette smoke!

By on Dec 27, 2013

4

enjoyable stay!

Families

The hotel is located within easy walking distance from the train station and many tourist sites. The hotel has a pleasant atmosphere, clean rooms, and comfortable beds. The staff was helpful and accommodating (a distinct and welcome change from our previous stay). Very thankful for the enjoyable stay!

By on Jun 26, 2013

4

great option to visit the city

Couples

Walking distance from the train station and to the Old city. Nice wellness area with a gym, a small pool, a sauna and a steam room open until 11PM. The bed was very comfortable. The bathroom was a little small but overall it's a great deal.

By on Jan 26, 2012

3

decent hotel

Singles

Good location almost exactly halfway between the train station (5 minute walk) and old town (8 minute walk). Staff was very friendly throughout my stay except when I went ten minutes over the checkout time of 11:00am. I am used to late checkouts because of my status with Marriott and Starwood. Rooms were small and claustrophobic but clean. Only offered shampoo but no conditioner.

By on Nov 22, 2011

3

great trip

GetawayWithFriends

Comfortable hotel, helpful staff. Salzburg is a beautiful place...nice place, good eateries and the people are so proud of Wolfgang Mozart yet make a ton showing and selling Sound of Music

By on Oct 15, 2011

5

the pitter--great hotel & location!

Families

when we returned to the hotel~10pm & realized the cleaning lady didn't replenish our coffee,sugar,cream packets, the front desk had them sent up in ~ 1minute! re. the location: extremely convenient to the train stn.(~7 min.walk maybe-to your right as you exit). exit lobby & go left & there is a stall 1 block down (same side of st) that is open until 11pm that sells all kinds of hotdogs/sausage dogs,etc. plus 3e for 0.5 liter beer. we got the large hotdog for 2.80e--this is good for a late night option just 1 block f/ hotel. also, if you go left out of lobby on Rainstrasse, take a left @paris-lodron & there is a great laundromat on your rt.@the corner of wolfe-deitrich ~5min.walk.

By on Oct 2, 2011

4

nice hotel

Couples

Excellent breakfast and friendly staff.

By on May 31, 2011