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Pestana Convento do Carmo Hotel

5.0 out of 5.0

Recent guest reviews

Despite its problems its still a wonderful place in the middle of mayhem. The court yard with pool is amazing to chill out and take some sun, don't expect much service though. The Hotel seems rather understaffed, and there is a lot of details that a good manager should be able to fix in no time, the spacious rooms could do with a bit of fixing up, especially the bathrooms, there is no reason the glass shower door should bang loudly against marble every time you leave the shower. Some things, like kid size towels feels like you are actually in a convent. With some upgrades this could be perfect, still would not want to stay anywhere else in Salvador.

I stayed in this hotel with my brother for 2 nights at the end of a 3 weeks trip to South America. On arrival I was very impressed with the history of the place, its uniqueness. It is in the historic centre of Salvador and an oasis of peace and tranquility. The service at reception was excellent, they spoke very good English (unfortunately I don't speak Portugese but my broth does). Our room was good, overlooking the central swimming pool but on the small side after other more modern hotels we had stayed in, but given the nature of the building that was to be expected. The breakfast buffet was not as extensive as other places, we did not have any cooked food like eggs but this might be available. The bar and restaurant are run by outside companies and the bill has to be settled directly with them not added to your bill which can be annoying. We wanted to use the sauna but it was not on (you have to tell them in advance, which is not always practical). Overall we really enjoyed staying there and it was a joy to enjoy the sense of history that this place offer.

The hotel is absolutely beautiful. It has a historic charm to it. Our room was very spacious with very comfortable bed and pillow. The staff were all very nice and friendly. The only small thing I can pick on is that the shower didn't have much pressure and the air conditioner didn't work very well. Overall, amazing place to stay.

This hotel used to be one of the best in the historical centre of Salvador but it seems to have gone down a bit. According to locals, the same goes for the restaurant. Having said that, I found the location great.

I reserved this as a "first stop" after a 26-hour flight odyssey from the US. I could not have been more thrilled!. The bed was comfortable, the pillows absolutely divine and the service exquisite. The hotel restaurant is a local institution. Within a few minutes walk to the central historic portion of Salvador - minus the night noise. Highly recommend.

Me and my wife we enjoyed a great stay here. Our room was spacious and nicely decorated. Staff was very nice and responsive thou some minor issues with cleansing. Breakfast is very local really good. Fantastic Historical Hotel

I have been to the hotel 3 times. The first 2 I had the most wonderful experience. It was a boutique hotel, with very nice food and service and a very modern and unique setting. In one of those situations I organised a meeting for 45 people in the hotel and the management of everything was very well done. This time around I was there with 20 people for a meeting and my family also stayed there. I was very upset to see what has happened to this hotel over the last 2 to 3 years. The hotel is completely left to its own devices. EXTREMELY DIRTY. The sofas, the curtains, the rugs, the pillows and chairs by the pool. It feels as though there is no maintenance what so ever and actually the cleaning on a daily basis is very poor. What was once a very nice boutique luxury hotel is gone. The food was also outsourced and is poor. There are very few options for breakfast and a small menu for lunch and dinner. It is an absolute shame. This is a historical building. Absolutely charming and the Pestana group has completely let go of the maintenance and caring of this property. I would not recommend anybody to stay there. It made me sad and disappointed. I will never go back.

Hotel is beautiful being an old convent. Location is great and very close to Pelourinho, the touristy area of Salvador. But the hotel looks old and tired. Pool furniture is broken. Room smelled slightly with mold. I hope the hotel get a remodel soon since it is such an unique and beautiful building.

Very conveniently located for the historical centre of Salvador and where better to stay than in such a wonderful , comfortable and luxurious setting. The converted monestary has charm galore. The rooms had bags of atmosphere and were very comfortable. Only problem is food and bar service which is out sourced so not up to the hotel accommodation or facilities standard.

Wonderful historical building in a great location, just a few minutes away from the Pelourinho. Friendly and efficient service, rooms large enough. But... it definitely in urgent need of a complete refurbishment as it is all a bit run down.

Rua Do Carmo 1 Salvador BA

Hotel highlights

  • Walking distance to Sao Francisco Church and Convent of Salvador
  • Free breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Santo Antonio within a short walk of Sao Francisco Church and Convent of Salvador, Pestana Convento do Carmo Hotel is within a mile (2 km) of other popular sights such as Fonte Nova Stadium. This 5-star hotel has 67 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's also close to Museum of Modern Art and Porto da Barra Beach.


Dining

Free breakfast is included with your stay. Enjoy a bite to eat at Conventual Restaurant, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service.


Rooms

All 67 air-conditioned rooms provide minibars, safes, and desks. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in Egyptian cotton sheets.


Property features

Guests of Pestana Convento do Carmo Hotel have access to an outdoor pool, a fitness center, and a sauna. Airport transportation is made easy with an airport shuttle (available 24 hours) for BRL 150-180 per vehicle. The front desk has multilingual staff that can help with dry cleaning/laundry and concierge services. Other amenities at this historic hotel include free WiFi in public areas, a meeting room, and a business center.

Room options

Junior Suite Double

King 1 | Twin 2 | Sleeps 3

Loft Suite Double

King 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 803 reviews