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Pestana Convento do Carmo Hotel

4.0 out of 5.0

Recent guest reviews

Stayed at this beautiful historic hotel for four nights at Christmas. If you enjoy visiting stunning historic old buildings then why not stay in one! Can honestly say that I have never enjoyed a hotel as much as this - it felt like a privilege to be there. Yes the food could be improved, service at the bar is a little too relaxed and the rooms are a little bit tired - but if this bothers you that much you’re missing the point - it is just an honour to visit let alone stay in such an incredibly beautiful and amazing building Staff as well were very helpful and friendly and the location is perfect - just a few minutes walk to the amazing Pelourinho square with the fantastic street drummers and many great restaurants. Also next door is a fantastic restaurant (Poro) and great cafe (Cafelier). If you really want to immerse yourself in Bahia culture I don’t think you could choose a better hotel!

We stayed at Pestana Convento do Carmo Hotel for 3 nights in a Deluxe Double room (305). Located in the old historic section of Salvador it is an excellent base to explore the old part of town. We found it safe to walk around at night with some lovely bars and restaurants nearby. Reception staff spoke good English and were warm and friendly and gave plenty of advice re local attractions, bars and restaurants. Hotel is a converted old convent so has major historical significance and has church and museum attached to it. Room was massive with an oversized bed (could have slept 4 people in it) but was extremely comfortable. Room was a little on the dark side but you must remember it is a 400 year old building. Shower and toilet area was large with no complaints as to water pressure from shower. Was lovely. Downstairs has a lovely pool area to relax by with plenty of chairs and lounges and towels were supplied poolside. Restaurant and bar areas are run by outside company so you cannot recharge costs to your room and service a little slow. The only reason I did not give this a full rating was the breakfast. Was by far the worst breakfast we had in Brazil in our month of travels. Besides the lack of variety it was the tap water that was served. I drank from the hotel taps and I know what it tasted like and this was definitely tap water not filtered water. Really not acceptable for such a lovely hotel. Having said that would definitely stay here again.

This hotel is beautiful set in the historic centre of Salvador. It’s true it’s a little run down but the building is over 400 years old so it seems perfectly normal. The staff were lovely and the pool was fantastic after a hot day. The rooms were large and comfortable. One negative point - the breakfast was pretty average at best and I think they could improve there. Overall 4/5.

My two friends and I had always admired the Convento do Carmo on our previous trips to Salvador da Bahia ever since the ancient convent was converted from a lovely building with historical significance to a high-end inn. However, the Convento always seemed to be priced out of our budget. Thus, when we made our reservations nearly a year before our stay, we were presently surprised to find affordable rooms at this lovely hotel. Then, just before our visit, we discovered that room rates were reduced even more, ostensibly due to the end of Carnival 2018 in Salvador. The reception staff was very warm and welcoming. Instead of having to stand at a cold-appearing counter, we were seated in comfortable chairs behind a desk in what appeared to be an old library room. The gentleman who welcomed us could not have been nicer. He also served as a concierge and provided us with the names of multiple restaurants, along with mapping out their exact locations, all of which turned out to be superb recommendations. Kudos to the marvelous reception and concierge staff! The rooms in the Convento are lovely, with old-world touches, high ceilings, and comfortable beds and bathrooms. One of my friends got a view with a partial view of Todos os Santos Bay. I was given a room with a view of the exquisite courtyard and pool. The young porter who assisted us with our luggage, Robeson, was super nice, always with a warm, friendly smile, and answered all our questions. The large pool with ample chaise lounges and covered cabanas was a “plus”. Each morning, I watched as the staff kept it clean of plant debris from the surrounding gardens and shade trees. My friends and I did not use the small gym during our stay, but it appeared OK for a basic workout. The only reason for not giving the Convento a full 5-point rating was the breakfast, which seemed rather limited for a hotel of this level of quality. For example, when we stayed at another pousada in the Santo Antônio neighborhood that no longer exists, Hotel Redfish, there was a wide assortment of delicious, fresh tropical fruits from which to choose, along with an assortment of freshly baked rolls and pastries. On Morning 1, the Convento only offered a few conventional fruits from which to choose, along with cheese and cold cuts, but we were able to request omelets, yogurt, granola. On Morning 2 of our stay, 20 February 2018, the breakfast became even more limited, with no fruit, cereal, or yogurt options. The staff explained that, due to the low hotel occupancy rate at the time of our stay, they had to reduce the kitchen staff and, with that, offer a much more limited breakfast. On Morning 3, the breakfast returned to what was presented on Morning 1, better than Morning 2 but still limited in comparison to other hotels of similar ranking. Staying at the Pestana Convento do Carmo is a unique experience, like being transported from the hustle-bustle of the streets of the Pelourinho and Santo Antônio neighborhoods of Salvador to another serene and peaceful world. I would return to this hotel and would recommend it to others.

This could be the nicest place in Salvador thanks to the staff but it’s not enough to enjoy such emblematic Convent! What a pity!!! I would come back but they need to refurnish the place and spent some time and money!

We spent three nights and two full days here in September 2017. It was easily the high point of a 12-day trip to Brazil. The hotel reminds us of a number of the "paradors" we have visited in a number of places in Spain -- but it has not been gussied up anywhere near as much as the vast majority of the paradors we have seen. No effort was made to hide the age of the building -- approaching 300 years -- and we found that perfect. The large building incorporates a chapel and two cloisters, one of which serves as the bar and the other has a swimming pool. You really do feel as though you have stepped back in time into a 17th century convent. Our relatively large and comfortable room overlooked the cloister with the swimming pool. The location is perfect, at the center of the old town. We spent most of our time exploring the ancient heart of the city on foot. We did arrange through the hotel for a half-day tour of the city, with an emphasis on its African heritage. We enjoyed that enormously. We had breakfast in the hotel, which was simple, but adequate. We had all our other meals in restaurants in the old town, and we enjoyed two excellent dinners in a restaurant right across the street from the hotel. The staff is accommodating, if quite small.

This is an adapted convent serving as a hotel, restaurant and banquet hall, and even has a museum. It has great atmosphere, and is in the heart of the city's most historic district where you can walk to any number of places. It was quiet with no groups when I visited but looks like it can be bustling if handling one or more groups. Even if not staying there, it's a great stop for lunch or afternoon rest over tea/coffee while resting your feet.

Despite its problems its still a wonderful place in the middle of mayhem. The court yard with pool is amazing to chill out and take some sun, don't expect much service though. The Hotel seems rather understaffed, and there is a lot of details that a good manager should be able to fix in no time, the spacious rooms could do with a bit of fixing up, especially the bathrooms, there is no reason the glass shower door should bang loudly against marble every time you leave the shower. Some things, like kid size towels feels like you are actually in a convent. With some upgrades this could be perfect, still would not want to stay anywhere else in Salvador.

I stayed in this hotel with my brother for 2 nights at the end of a 3 weeks trip to South America. On arrival I was very impressed with the history of the place, its uniqueness. It is in the historic centre of Salvador and an oasis of peace and tranquility. The service at reception was excellent, they spoke very good English (unfortunately I don't speak Portugese but my broth does). Our room was good, overlooking the central swimming pool but on the small side after other more modern hotels we had stayed in, but given the nature of the building that was to be expected. The breakfast buffet was not as extensive as other places, we did not have any cooked food like eggs but this might be available. The bar and restaurant are run by outside companies and the bill has to be settled directly with them not added to your bill which can be annoying. We wanted to use the sauna but it was not on (you have to tell them in advance, which is not always practical). Overall we really enjoyed staying there and it was a joy to enjoy the sense of history that this place offer.

The hotel is absolutely beautiful. It has a historic charm to it. Our room was very spacious with very comfortable bed and pillow. The staff were all very nice and friendly. The only small thing I can pick on is that the shower didn't have much pressure and the air conditioner didn't work very well. Overall, amazing place to stay.

Rua Do Carmo 1 Salvador BA

Hotel highlights

  • Walking distance to Sao Francisco Church and Convent of Salvador
  • Free breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Santo Antonio within a short walk of Sao Francisco Church and Convent of Salvador, Pestana Convento do Carmo Hotel is within a mile (2 km) of other popular sights such as Fonte Nova Stadium. This 4-star hotel has 67 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's also close to Museum of Modern Art and Porto da Barra Beach.


Dining

Free breakfast is included with your stay. Enjoy a bite to eat at Conventual Restaurant, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service.


Rooms

All 67 air-conditioned rooms provide minibars, safes, and desks. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in Egyptian cotton sheets.


Property features

Guests of Pestana Convento do Carmo Hotel have access to an outdoor pool, a fitness center, and a sauna. Airport transportation is made easy with an airport shuttle (available 24 hours) for BRL 150-180 per vehicle. The front desk has multilingual staff that can help with dry cleaning/laundry and concierge services. Other amenities at this historic hotel include free WiFi in public areas, a meeting room, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

83.0% of guests recommend this hotel

Total of 876 reviews