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Hotel RL Salt Lake City

3.0 out of 5.0

Recent guest reviews

spacious room and individually served excellent breakfast to choose from

The TV didn’t work, there was no hot water in the shower and I was only left one cup of coffee in the room. When I informed the front desk at checkout the clerk simply said “oh sorry. I’ll tell maintenance.” To bad for me. I typically stay at this hotel when in Salt Lake City but will reconsider next time.

The building is old you can tell, I wasn't comfortable on my bed. However, the location was convenient and close to downtown. I LOVED the coffee they served in the morning. The best coffee I ever had.

The room was very clean and the bed very comfortable. The staff were very friendly and accomodating. I feel like the price we paid was very reasonable for the quality service and pleasant accomodations! Hotel RL will be our go to hotel anytime we travel to Salt Lake City.

It's an old building with a somewhat OK facelift. The bed was really uncomfortable. The staff we all excellent and engaging.

Everything was great! The hotel room bathroom just seemed a little bit outdated and the toiled took a while to flush.

The building is a little outdated and you can tell they are in the middle of updating but what they have done is nice.

I liked the renovated lobby area. The look is definitely modern. The food selection at the bar/restaurant needs to be refreshed. I believe it’s been the same for the past 2-3 years. I got a room that has been partially renovated. There was a hole in the ceiling in the bathroom where an old fixture used to be. The towel hook on the back of the bathroom door had been ripped off. The wallpaper was peeling and the ceiling was moldy. My room faced the street and had no sheer curtains. The microwave and fridge were nice amenities.

Great value for the price. Property has been updated and downstairs bar and restaurant are great. Rooms have been updated. I did have a leaky bathroom faucet, but it did not impact my stay.

Clean rooms and property. But there was no coffee maker in the room, which it advertised in the room rate at booking. The staff were not rude but not friendly either. The restaurant was abit over priced. And not effiecient at all. My partner went down for breakfast. Ordered two bacon and eggs. Had two teas. I came down. 15 minutes after i arrived they brought out one bacon and eggs. The waiter said he did not realize he ordered two, but i had been sitting there for 15 minutrs and he never asked for my order. It was too late to order another. We shared one. Overall, neat and clean but no atmosphere or extras. Worth it if you can get a cheap rate.

Had a nice view overlooking city and mountains.Conveniently located in downtown.with free airport shuttle

Staff friendly and informative - we asked about some sightseeing options and the two chaps at the desk enthusiastically shared their knowledge and gave advice. Room had everything required, including handy microwave. Very large flat screen TV, nice. Hotel central to city and close to TRAX (light rail) station. Negatives were that on-site car parking is an extra charge, and our room had a slight 'wood chip' odor. Overall, a decent hotel. We'd stay there again.

Good place for a quick overnight stay before heading to PC. Clean and well kept

Great place to stay. Staff is very friendly. Rooms are very nice, clean and well organized. Very comfortable beds and pillows.

Overall, the hotel is very nice. However, I was disappointed with the staff. The hotel staff did a poor job at greeting their guest, every staff member including the bartender looked upset to be working. We did not receive a friendly welcome. The bed and pillows were very comfortable. Early morning we woke to loud laughing and talking in the hallway from what seemed to be their cleaning crew in the early morning. The walls are very thin. I will consider staying here again if management can make a few customer service changes.

The hotel has renovated since the last time I stayed. The room was very clean. I like the changes and more modern feel!

Good location. It't just next to a cinema. Room is clean. Staffs are nice.

One of my favorite hotels. Love the coffee shop/breakfast spot. Everyone is friendly. Nice location. Love the free shuttle service to airport.

161 W 600 S Salt Lake City UT

Hotel highlights

  • Close to Salt Palace and Salt Lake Temple
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located in Downtown Salt Lake City, Hotel RL Salt Lake City is within a mile (2 km) of popular sights such as Salt Palace and Salt Lake Temple. This 394-room, 3-star hotel has an outdoor pool along with free in-room WiFi and a free airport shuttle.


Dining

Enjoy dining at one of 2 onsite restaurants including The Restaurant, which specializes in American cuisine. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. The pillowtop bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Guests staying at Hotel RL Salt Lake City enjoy an outdoor pool, a fitness center, and a spa tub. If you drive, self parking is USD 10 per day, or you can take advantage of the free airport shuttle at scheduled times. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this ski hotel include free WiFi in public areas, conference space, and a business center.

Room options

Standard Room, 1 Queen Bed

Queen 1 | Sleeps 3

Standard Room, 1 King Bed

King 1 | Sleeps 3

Room, 1 King Bed, Accessible

King 1 | Sleeps 3

Room, 1 Queen Bed, Accessible

Queen 1 | Sleeps 2

Guest reviews for Hotel RL Salt Lake City

Everyone (88) Couples (72) Business (76) Family (52) Other (39) Friends (25)
5
Business Business Travelers

spacious room and individually served excellent breakfast to choose from

By on May 23, 2019

2
Everyone

The TV didn’t work, there was no hot water in the shower and I was only left one cup of coffee in the room. When I informed the front desk at checkout the clerk simply said “oh sorry. I’ll tell maintenance.” To bad for me. I typically stay at this hotel when in Salt Lake City but will reconsider next time.

By on May 19, 2019

1
Everyone

By on Apr 27, 2019

Review comment responded on May 3, 2019

I apologize that we were not able to exceed your expectations. With a few more details I would be more than happy to address the issues you encountered during your stay.

5
Families

The building is old you can tell, I wasn't comfortable on my bed. However, the location was convenient and close to downtown. I LOVED the coffee they served in the morning. The best coffee I ever had.

By on Apr 26, 2019

Review comment responded on Apr 26, 2019

Thank you so much for your feedback. We truly use it to continue to give the best guest experience. I will be sure to pass your kind words along to the staff.

5
Partner Couples Business Business Travelers

The room was very clean and the bed very comfortable. The staff were very friendly and accomodating. I feel like the price we paid was very reasonable for the quality service and pleasant accomodations! Hotel RL will be our go to hotel anytime we travel to Salt Lake City.

By on Apr 22, 2019

Review comment responded on Apr 25, 2019

Thank you so much for your feedback. We truly use it to continue to give the best guest experience. I will be sure to pass along your kind words to the staff.

3
Families Business Business Travelers

It's an old building with a somewhat OK facelift. The bed was really uncomfortable. The staff we all excellent and engaging.

By , from Salt lake city on Apr 19, 2019

Review comment responded on Apr 25, 2019

My apologies for the bed and I will make sure that housekeeping and maintenance department take a look at it. I do however appreciate the kind words about the staff and I will be sure to pass those words along to them.

4
Everyone

Everything was great! The hotel room bathroom just seemed a little bit outdated and the toiled took a while to flush.

By on Apr 10, 2019

Review comment responded on Apr 25, 2019

Thank you so much for your feedback. We truly use it to continue to give the best guest experience. I will be sure to pass along your kind words to the staff. We will be sure to look into the toilet issue.

5
Partner Couples

The building is a little outdated and you can tell they are in the middle of updating but what they have done is nice.

By on Apr 5, 2019

Review comment responded on Apr 25, 2019

Thank you so much for your feedback. We truly use it to continue to give the best guest experience. I will be sure to pass along your kind words to the staff. We are continuing to update the building as well.

3
Families

I liked the renovated lobby area. The look is definitely modern. The food selection at the bar/restaurant needs to be refreshed. I believe it’s been the same for the past 2-3 years. I got a room that has been partially renovated. There was a hole in the ceiling in the bathroom where an old fixture used to be. The towel hook on the back of the bathroom door had been ripped off. The wallpaper was peeling and the ceiling was moldy. My room faced the street and had no sheer curtains. The microwave and fridge were nice amenities.

By on Mar 4, 2019

Review comment responded on Mar 14, 2019

Hello, We are glad to hear you had an overall good stay with us. I will pass notes along to our housekeeping manager and chief of engineering about the fixtures and room. Our team is currently working on a new menu at the moment. We thank you for providing us with your feedback and we hope you'll stay with us again in the future.

4
Business Business Travelers

Great value for the price. Property has been updated and downstairs bar and restaurant are great. Rooms have been updated. I did have a leaky bathroom faucet, but it did not impact my stay.

By on Mar 1, 2019

Review comment responded on Mar 1, 2019

Hello, We are glad you had a great stay with us! I will pass a note along to our maintenance about the leaky faucet. Thank you for providing us with your feedback and we hope you'll stay with us again in the future.