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Recent guest reviews

The most terrible place I have ever stayed. I think I got sick staying there and had to change the flight to come home sooner

Orbitz booked and took my money. I got there and was told they had no rooms. I slept in my rental car that night. Distasteful.

Food was close but the hotel was not as nice as I wished, no gym, no pool, dirty.

Nice hotel conveniently located next to a Cracker Barrel restaurant. Can't get any better than that!

Hotel is very well maintained and clean. It is also located next to a Cracker Barrel reataurant, which is perfect for your blueberry pancake breakfast needs!

There were 2 chairs in the room which neither of them we wanted to seat on. It looked gross and stained. The inside of the drawers were chipped and didn’t look clean. The staff were very nice and helpful though. The hotel allowed pet and when we got there a dog pooped on the carpet in the hallway. It was cleaned and sprayed by the owner, but still gross. It’s nice that it has laundry facility. Having a kitchen is nice too

Stayed 2 nights then added additional night however when I requested the room to be cleaned since the front desk clerk said that they don't house clean when we stay 2 nights on the 3rd additional night I requested the restroom to be cleaned it was not. They just made the beds and gave us towels. If we are paying for the room then I expect the room to be cleaned just like it was suppose to be for new guest on the third day. Good location, reasonable price but don't think we would stay there again.

I was tired and just wanted a bed to sleep in. So I found this one and I am glad I did. Polite staff, clean rooms , and very quiet and comfortable!

Not sure where people's complaints about this hotel come from. I've stayed here on several occasions and have never seen a bug problem. The barking from pets left in the rooms does get annoying, but I'm not sure the hotel can do much about that, and the continental breakfast is the most pathetic I've ever witnessed, but the rooms have a kitchenette, and they will provide you dishes and a cooking set to make your own food. The location is alright if you have a car or take a cab. It's about two blocks from the bus and the bus system on the west side sucks anyway. I have no complaints with this stay and we'll probably stay here again next month when I come to town again.

Nice for the price but be prepared...no ice machine and no blow dryer!

The rooms were good, their web site said they had an indoor pool, I had 4 kids that were happy to go swimming, come to find out they didn't have a swimming pool. Disappointed my kids and myself. They need to update their web site with the right information! Other than that we liked the rooms with the kitchenette.

This motel has very bad customer servix.they calldd the police on us before even trying to ask us.to stop what we were doing. Very disrespectful staff

I checked in with my daughter. As soon as we were given our room number it was announced out loud with many people in the lobby to hear exactly what room we were in. When I asked for a different room, the front desk staff said I should at least look at the room before I ask to change. When I said it was a matter of security that I didn't want all of the people in the lobby to know our room number she just rolled her eyes and gave us a different room. The rest of the stay was just as poor. We had the police at the property 2 of the 3 days we were there and we had to exchange our own linens and towels, often to be told to come back because they were not done in the laundry at that time.

Enjoyed the stay. The hotel is the perfect location to walk to the Mavrick Center for the hockey game. I also thought the ability to walk to the local bars and eateries was great too. Theater with amusement center (mini golf, arcade, kids dream...) Wonderful stay. Will stay again.

Everything was great. It was the cheapest rate for a hotel and even had a kitchen. It was clean, minus the hole of the toilet (that was nasty, but could've just been stained.) The staff was friendly. I'm already planning another trip there with my kids and I know I'll book the same hotel.

The staff was nice but not very professional. Our room smelled musty although it looked well cleaned. Furnishings and top bed linens were worn and threadbare. Our iron didn't work (we requested and they eventually did replace it). They were out of extra hairdryers. We were waiting for the elevator. It opened and the cleaning lady stepped out and leaving 3 bags of trash behind for us to ride downstairs with. When we returned that evening the hallways smelled terrible -- think stale cooking smells. We would not stay there again.

First of all, I requested a non-smoking room and when I checked in, if someone hadn't cancelled via the internet, I would have had to check right back out again because they didn't have me in a non-smoking room. They said they can't guarantee that! What the??? The elevator, hallway and rooms stunk really bad, the bathroom was so tiny, I had to back in, basically, and I'm not a large person! Will not recommend this hotel to anyone, nor will I ever stay here again! Ick!

City Center Court West Valley City UT

Hotel highlights

  • Walking distance to Maverik Center
  • Free WiFi in rooms and public areas
  • Laundry facilities
  • 24-hour front desk

Located within a 5-minute walk of Hale Center Theater, Extended Stay America Salt Lake City - West Valley Center is within a 15-minute stroll of Maverik Center. This 122-room hotel has in-room conveniences like kitchens, refrigerators, and microwaves.


Rooms

The 122 rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.


Property features

Extended Stay America Salt Lake City - West Valley Center features free WiFi in public areas, coffee in a common area, and laundry facilities. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.

Room options

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Studio, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Extended Stay America Salt Lake City - West Valley Center

Everyone (10) Couples (3) Family (2) Other (1) Friends (2)
1
Business Business

The most terrible place I have ever stayed. I think I got sick staying there and had to change the flight to come home sooner

By on Jan 10, 2020

Review comment responded on Jan 10, 2020

Thank you for choosing our hotel for your stay. We were disheartened to see the review and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management

2
Everyone

By on Sep 27, 2019

1
Business Business

Orbitz booked and took my money. I got there and was told they had no rooms. I slept in my rental car that night. Distasteful.

By on Sep 25, 2019

3
Everyone

By on Mar 15, 2019

Review comment responded on Apr 21, 2019

Thank you for your review. Your total satisfaction is always our top priority, and we are sorry we failed to deliver that. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management

3
Everyone

By on Mar 6, 2019

Review comment responded on Apr 21, 2019

I am glad you liked some aspects of our hotel and overall your stay was enjoyable. However, I am sorry we did not meet all of your expectations. I hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management

3
Business Business

Food was close but the hotel was not as nice as I wished, no gym, no pool, dirty.

By on Feb 20, 2019

Review comment responded on Feb 21, 2019

We appreciate you choosing our hotel and for providing your review. Although you liked our location, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management

5
Everyone

Nice hotel conveniently located next to a Cracker Barrel restaurant. Can't get any better than that!

By , from Arizona on Oct 15, 2018

Review comment responded on Oct 16, 2018

Thank you for being our guest. We are delighted to know our convenient location was the highlight of your great stay. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management

5
Everyone

Hotel is very well maintained and clean. It is also located next to a Cracker Barrel reataurant, which is perfect for your blueberry pancake breakfast needs!

By on Aug 10, 2018

Review comment responded on Aug 10, 2018

Thank you for staying at Extended Stay America. We are delighted you liked our convenient location and well-kept property. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management

3

nice location but not really clean

Everyone

There were 2 chairs in the room which neither of them we wanted to seat on. It looked gross and stained. The inside of the drawers were chipped and didn’t look clean. The staff were very nice and helpful though. The hotel allowed pet and when we got there a dog pooped on the carpet in the hallway. It was cleaned and sprayed by the owner, but still gross. It’s nice that it has laundry facility. Having a kitchen is nice too

By , from LA on Jun 23, 2018

Review comment responded on Jun 23, 2018

Thank you for staying with us. Although you liked our location, we are sorry for the cleanliness issues you encountered while here. We are concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. We hope you will consider a return visit as we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management

3

good location, did it's purpose

Everyone

Stayed 2 nights then added additional night however when I requested the room to be cleaned since the front desk clerk said that they don't house clean when we stay 2 nights on the 3rd additional night I requested the restroom to be cleaned it was not. They just made the beds and gave us towels. If we are paying for the room then I expect the room to be cleaned just like it was suppose to be for new guest on the third day. Good location, reasonable price but don't think we would stay there again.

By , from S on May 29, 2017

Review comment responded on May 31, 2017

Luisa, thank you for being our guest. We are pleased you loved our location and affordable rates. However, we apologize if our housekeeping services were not shared with you at check-in. While this service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer you at a minimal fee. We hope to have the opportunity of welcoming you back on a future visit. Sincerely, General Manager

Extended Stay America Salt Lake City - West Valley Center

2310 City Center Court, West Valley City, UT 84119
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