NH Salamanca Palacio de Castellanos4.0 out of 5.0
Recent guest reviews
Close to the center and to most of the actions. Comfortable and nice although not a five star hotel.
The hotel is an elegant property in a perfect location to visit the city. Located across the street from an amazing convent and close to all the major historic churches its an elegantly operated hotel with impressive service from the staff and excellent food and beverage.
NH Palacio is nice hotel with very good location. Rooms are pretty big. Breakfast is very good with a lot of options.
The Hotel is Beautiful with great history in a perfect location. We were put in a small, dark room on the 1st floor, and requested an immediate change, and were moved to a much nicer room with a view on the 2nd floor. The rooms are nicely appointed. The biggest criticism is that they are severely understaffed, and guests are not only kept waiting, but not shown to their rooms and no assistance with luggage. For this class of hotel it is unheard of, I think. The garage is frightening, and we had to park ourselves as well and at a big cost (for Spain). Salamanca rocks though, and you are close to everything here. The location can't be better. Tip: Make sure to request 2nd floor room overlooking Monastery.
Very nice hotel in a very good location! Only reason why it does not get full 5 rating for me is the price.
The staff was fantastic with a very personal touch despite being overworked. These people will try their best to do anything for you. I would not recommend this hotel to anyone who has trouble walking or climbing steps. There are about ten rather large and steep steps into the hotel. When I asked about this concerning the disabled, she said the Salamanca monument committee would not let the hotel make changes to accommodate them, because it would destroy the original structure
Reviews from Trip Advisor
82% of guests recommend this hotelTotal of 773 reviews