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Mercure Thalassa Port Frejus - Spa Experience

4.0 out of 5.0

Recent guest reviews

we stayed at this hotel for one week. the pro: good location at the marina with an exit to the public beach. the room (with port view) was very nice, breakfast was good, there is a good outside pool and an indoor heated pool, a spa with different treatments. the cons: no one at the hotel speaks english, not even at the reception, not at the restaurant or the spa, parking was not available for us since it was full every day (cost of indoor parking is 10 euro per day) so we had to look for parking on the street. at breakfast there is only one coffee machine with a long line (maybe the hotel should consider buying another one?)

We returned because this was one of our favourites last year on the Riviera. - The beach is astonishing. Only sand no stones and about 1 min from the hotel. Very close to the city centre with several very nice restaurants. - Parking is free and close - Very nice lady in the bar - providing us with ice at all times Reason for not giving a 5 this year is that they did not seem to be very interested in fulfilling our special requests and that is important for me. (I know these are only additional requests and that we cannot assume to get it - however most nice hotels try their very best to fulfill). - We informed in advance that we would prefer a room on top floor - not fulfilled - we got one on the 3rd with a reasonable seaview but also a big share of view of some kind of roof. - I asked for bathrobes and this service could only be provided at a rate. Got back again with cash this time and then they provided me them for free - nice but pretty please - why struggle with this? If you have a demanding lady in front of you - why just not provide at the first time? - Last year our sun beds were for free - now at a charge of 30 EUR per day - The astonishing fact that men still cannot wear ordinary bath shorts in the pool - they need to wear kind of "tarzan - shorts" - I don't like to see that it is disgusting in most cases. We might or we will return but we will book directly with you next time and secure the room. We went through booking.com this time again. Christina and Örjan

Unplanned stopover ,very average hotel in every way , very popular with retirees. Close to a nice sandy beach plenty of alternate restaurants unfortunately offering variations of the same menu I paid for secure parking . My car was damaged by another guest , who kindly reported the accident to reception who failed to notify me in fact they asked me to move to another space , where by chance I met the guest who informed me of the accident. This really summed up slack lustre stay I wish I'd moved further along the coast in either direction toward Cannes or st tropez

We stayed in this hotel for the tird time. It has some minor pluses, it has one big plus- it is direct on the beach although beach is not that clean. This time there was one accident -- i was in the room and the was the sign: "Dont disturb". Nevertheless the cleaning-lady opened the room and came in. Ok, I checked the sign and locked the room. In about 15 min another cleanin lady opened the room (!) and came in. I complained about it to the reception but nothing happened. Funniest thing: I wrote about it on their internet site (they ask for review as well). And the answer was : We are glad that you enjoyed your stay :) I know it's not that end of the world but it would be nicer if they respected the privacy of their guests.

Very nice hotel found at the harbour in Fréjus. Perfect location beside the beach and restaurants in the harbour area in the evening. All staff (receptionists, pool attendants, cleaners) were very friendly and welcoming. Basic but comfortable rooms, good air conditioning, large TV and a balcony to sit out. The gym was small and basic but still useful. We were also pleasantly surprised to find a bottle of wine as a gift in our room towards the end of our stay also.

Nice hotel, modern, anodyne, clean, in a very nice part of town and just by the port. Staff very friendly and well meaning but most quite young and inexperienced. Main areas and room were not luxurious but absolutely fine. The buffet breakfast was also as it should be. The pool was quite a disappointment, surrounded by railings and with no parasols...it was 34 deg C! It wasn't a particularly inviting setting. Only major gripe is that there is no parking at the hotel, I wasn't aware of this. It took me several trips to and from car to reception before I was accurately directed to the nearest car park, which is several hundred metres away. Top tip... drop your luggage off first before parking car.

Stayed for 4 nights in this beautifully-located hotel, complete with swimming pool and spa and direct access to a beautiful, sandy beach. Our room was clean and comfortable, with a balcony, complete with table and chairs, overlooking the pleasure port. Tea and coffee-making facilities were well received, as was the safe in the room and the air conditioning, with day-time temperatures in the high 20s. Reception staff were efficienct, pleasant and helpful and the access to dry towels was a real bonus. Bar staff were efficient, as were the restaurant staff - on the only night we had dinner in the hotel, it was extremely busy, but they coped very well. There was a wide array of choices on the buffet breakfast - fruits, cereals, cold meats and cheeses, hot bacon, eggs and sausages. The coffee machine, however, often led to queuing, and more staff would have kept everything replenished, to avoid waiting for foods or crockery. The gardens were well maintained and the hotel well situated for access to a significant range of bars and restaurants on the opposite side of the port. We had a relaxing stay and would certainly return.

It has been a very good experience so far for us. We came on a coach trip and everything has been done to make us feel comfortable. The comfort of the room and the food are excellent. The staff is efficient and friendly. The only annoying thing is that you have to use your room card to use the lift. Not practical as it does not always work the first time around.

Reasonable hotel at the Beach and Marina However there is a locked fence to reach the beach. Beach of white sand, is wide and not very busy The swimming pool of the hotel is not very cosy and with nice atmosphere. A little slobby/shabby could use renovation and maintenance. The breakfast is very favourable and rich with food. Our room was not very comfortable, 2 different beds ( matrasses) and key card did not work. A nuissance!

Very nice 4-star hotel by the fantastic sandy beach. All sand and not too crowded. The room was rather simple but clean and with a really nice view of Port de Fréjus. Friendly and welcoming staff. Free parking and sun beds at this time of the year. The only negativ thing was the pool which was situated without any breeze and with a genuinely astonishing rule that men could not wear ordinary bathing shorts, only speedos allowed! We used the beach only and the worked perfectly. We would gladly return. We had room 522 and think you should book with a sea view or a view over the harbour, 4th or 5th floor.

16 Quai dei Caravello Frejus Var

Hotel highlights

  • Close to Frejus Cathedral
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Frejus Port within a mile (2 km) of Frejus Cathedral, Mercure Thalassa Port Frejus - Spa Experience is within 2 miles (3 km) of other popular sights such as Frejus Amphitheatre. This 117-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an indoor pool. On the waterfront, the hotel is also close to Frejus Beach and Luna Park Frejus.


Dining

This hotel serves as home to a restaurant, which has garden views and specializes in Mediterranean cuisine, along with a pub. Satisfy your hunger from the comfort of your room with room service. Start your day off with buffet breakfast, available for a fee.


Rooms

Mercure Thalassa Port Frejus - Spa Experience's 117 rooms are air-conditioned and provide balconies, minibars, and safes. TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other standard amenities include phones and desks.


Property features

Guests staying at Mercure Thalassa Port Frejus - Spa Experience enjoy access to a full-service spa, an indoor pool, and a steam room. Airport transportation is made easy with an airport shuttle. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Other amenities at this beach hotel include free WiFi in public areas, 3 meeting rooms, and conference space.

Room options

Standard Room, 1 Double Bed, View

Full 1 | Sleeps 2

Standard Room, 1 Double Bed

Full 1 | Sleeps 2

Privilege, Room, 1 Double Bed, View

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

57% of guests recommend this hotel

Total of 920 reviews