This is a budget hotel. That is what you are getting. The room was clean and the bed was comfortable. The shower is annoying as water gets everywhere. This is not a full service hotel. If you need a one night stay with no frills this is a decent place.
Very good staff. Easy to international and domestic airport. Restaurant is convenient and price acceptable for an airport hotel. Shuttle costs more the An most but not exorbitant. Third stay at this hotel mainly because of convenience and super rates.
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This is THE place to stay in Sydney. The hotel has the friendliest and warmest staff, and the view from the Deluxe Harbour View room category is worth every penny. I've stayed here several times and highly recommend this hotel. I am in the travel industry and have had groups at this hotel - everyone was so impressed and the hotel staff is so accommodating. The rooms are spacious and so are the bathrooms. The amenities are superb and the room service is great. I couldn't say enough about this hotel - you just have to experience it, and I'm sure you'll be convinced that this is the place to stay in Sydney. This hotel has become my home away from home.
Wifi very difficult to use. We found the hotel nice but the wifi was not good. We are use to having wifi available.
I originally was going to stay here and then decided to try a boutique hotel instead. After one night, I knew I had made a mistake so I booked the Sheraton. A magnificent stay to say the least. There were a couple interesting experiences with the staff but that may have been just a cultural issue. Overall, great stay.
We stayed 5 nights and the rooms were clean and comfortable. We were unable to contact the front desk, however because the phone in the room was not working. Their maintenance crew could not fix it and it never worked the entire stay. To me this is a safety issue, but we dealt with it. There is laundry available but only one washer and one dryer. When an entire softball team came one night it was a very long wait for laundry. The staff seemed kind enough and offered to let us have a late check out.