Todo muy antiguo en el cuarto no había donde conectar el cell para ponerlo a cargar usb, muy oscuro no me gusto
Great location and close to everything.
The property is old. No one cleaned the room, even tho there nothing on the door stated do not disturb. We had been gone all day & reruned to an unkept room witb no new cloths. There was 2 spiders found in the room. There were no garbage cans on the room upon arrival. No microwave or refrigerator. The wooden door were falling apart, the bathroom lock was broken. I will not return nor recommend that Doubletree location
Good
The carpet throughout the common areas and hallway are stained.
The property had a good amount of restaurants with a convenient store! Did not like that my room was so hot and the air seemed like it didn’t work and hardly any hot water.
To hotel is little old and the AC not working great .
First class
Everything was old and dated. Door lock had to be swiped several times before unlocking, balcony door wouldn’t lock, tv setting was very dark and unadjustable, some lamps wouldn’t turn on. Thin walls can hear neighbors and people in the hallways.
They gave me a pair of cookies after checking in. That says it all. 5 stars!
Staff was friendly but it can definitely use some upgrades for the price they charge.
My room on the first floor looked like a time capsule from 1990...old furniture, old carpet, outdated fixtures and far from what you would expect for paying a premium to stay at a Hilton. The bathroom door was splintering into pieces around the edges and resulted in a deep splinter from grabbing the door....save your money and find a newer hotel.
Very outdated rooms. Old furniture, dirty carpets bath room doors were peeling from top to bottom, shower heads had very poor water pressure. The extra pillow in the closet had some kind of bug in it. Also an extra fee of $30 for parking. Overall a very over priced room for a old falling apart room. Won’t be going back
Staff was nice. Free Cookies. Starbucks on property. Self Parking is ridiculously priced at $30 per night. The room was awful - hasn't been updated since the hotel was built. Bathroom was old and desperately needs updated. Not worth the price with so many other new hotel options in the area. Seems like this hotel gets away with not updating due to its proximity to the airport and contracts with the airlines.
Bed and pillow were comfortable. Shower was nice and I thought conveniently equipped with dispensers of shampoo, conditioner, body wash but ALL were empty and I had no shampoo! Had to wash my hair with bar soap. I came in late and did not see the hidden coffee pot until I was ready to check out. Other than that the facility was good. Grab bars in shower and toilet area in mobility room were well done. Room was spacious and well appointed.
Rooms are very dated, only part that looks updated is lobby, ice machine was broken vending machines were sold out of items. Parking was $28.00
Located in Rosemary, DoubleTree by Hilton San Jose is within a few miles (5 km) of sights such as PayPal Park and San Jose Municipal Golf. This 505-room, 4-star hotel welcomes guests with 3 restaurants, an outdoor pool, and a 24-hour gym.
This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a full breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.
37-inch flat-screen TVs come with cable channels and video-game consoles, and guests can stay connected with WiFi and wired internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Balconies, iPod docks, and coffee makers are other standard amenities.
Guests staying at DoubleTree by Hilton San Jose enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 30 per night, or you can take advantage of the free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include conference space, a business center, and a computer station.
Todo muy antiguo en el cuarto no había donde conectar el cell para ponerlo a cargar usb, muy oscuro no me gusto
Hello,Thank you kindly for your review. We hope to have you back with us again in the future.
Great location and close to everything.
Thank you for your feedback. We're happy you enjoyed your stay and we hope to see you again soon.
The property is old. No one cleaned the room, even tho there nothing on the door stated do not disturb. We had been gone all day & reruned to an unkept room witb no new cloths. There was 2 spiders found in the room. There were no garbage cans on the room upon arrival. No microwave or refrigerator. The wooden door were falling apart, the bathroom lock was broken. I will not return nor recommend that Doubletree location
Hello,thank you for your feedback. We paologize you had a negative experience here. We hope to have you back in the future to make it up to you. Have a great day!
Good
Hello,Thank you for your feedback. We hope to have you back with us again soon?
The carpet throughout the common areas and hallway are stained.
Thank you kindly for your review. We appreciate your feedback and hope to have you back with us again soon.
The property had a good amount of restaurants with a convenient store! Did not like that my room was so hot and the air seemed like it didn’t work and hardly any hot water.
Hello,Thank you kindly for your feedback. We hope to have you back with us again in the future. Have a great day!
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
To hotel is little old and the AC not working great .
Hello,Thank you kindly for your review. We appreciate your feedback and please let us know if you need anything.
First class
Thanks for staying with us. We appreciate your feedback!
Thank you for your feedback. We will be addressing your concerns.