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Americas Best Value Inn & Suites-Rosenberg/Houston

2.0 out of 5.0

Recent guest reviews

I will never stay at another Americas Best Value Inn. The only good thing was they called me the day before confirming if I needed one bed or two beds. That was comforting that they would check on that before I checked in. However upon my arrival I was greeted by a locked door and attendant was very hesitant to come open the door for me. Once I got in my room I was greeted by 5 roaches on the wall by the TV and one in the tub. The cable to the TV was very delayed and then ended up going black on all the channels. In the morning when I needed to take a shower I closed the curtain to find a bunch of black stains all over the curtain (Im assuming mold). I headed to the front office for the continental breakfast and It was horrible. In the case where bagels/muffins/breads are usually offered it was just packages of crackers along with milk peanut butter and jelly in the refrigerator.

Our room was clean and very spacious, and would stay again if I was in the area. Continental breakfast was very sparse with everyone having to use the same tub of butter and one jar of strawberry jam "never experienced this before" hehe!

the staff was friendly the room hot they didnt turn on the ac until we checked in. I would never stay there again. the only good thing about the stay was that we only used the room to sleep late at night so we didnt have to spend much time at the hotel.

Room options

Room, 2 Queen Beds, Kitchenette

Queen 2 | Sleeps 4

Suite, 1 King Bed

King 1 | Sleeps 3

Room, 2 Queen Beds

Queen 2 | Sleeps 5

Suite, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Americas Best Value Inn & Suites-Rosenberg/Houston

Everyone (1) Couples (2)
2

don't waste your money unless your desperate.

Everyone

I will never stay at another Americas Best Value Inn. The only good thing was they called me the day before confirming if I needed one bed or two beds. That was comforting that they would check on that before I checked in. However upon my arrival I was greeted by a locked door and attendant was very hesitant to come open the door for me. Once I got in my room I was greeted by 5 roaches on the wall by the TV and one in the tub. The cable to the TV was very delayed and then ended up going black on all the channels. In the morning when I needed to take a shower I closed the curtain to find a bunch of black stains all over the curtain (Im assuming mold). I headed to the front office for the continental breakfast and It was horrible. In the case where bagels/muffins/breads are usually offered it was just packages of crackers along with milk peanut butter and jelly in the refrigerator.

By on Jan 9, 2017

Review comment responded on Jan 17, 2017

thank you for your feedback , we have rectified the issues you raised. We apologise for any inconveniences you had and assure you of a comfortable stay in future ,which will be discounted by 25% . thank you and our sincerest apologies .

3

nice stay!

Couples

Our room was clean and very spacious, and would stay again if I was in the area. Continental breakfast was very sparse with everyone having to use the same tub of butter and one jar of strawberry jam "never experienced this before" hehe!

By on May 27, 2011

1

bad,bad,bad

Couples

the staff was friendly the room hot they didnt turn on the ac until we checked in. I would never stay there again. the only good thing about the stay was that we only used the room to sleep late at night so we didnt have to spend much time at the hotel.

By on Sep 27, 2010