We’re used to staying at cheap hotels but this one was bad. We’re not very picky people but would never stay here again and that’s saying a lot. Very dirty, cigarette holes in blankets, stains, etc.
Property is in renovation. Rooms are dirty with dust every where. Due to dust, suffereed a lot. Couldn't sleep. Room wasn't cleaned, towels were not replaced.
Under construction, no breakfast, added fees Nice employee, clean rooms great location
My room could be cleaner but it is still okay as it is.
Front desk wore his mask on his chin (although there was plexiglass). Good location by airport rental car return. Room not clean-bedsheet w/stain, floor dirty-trash under bed. Hand towel looked stained. $25 pet fee expensive. wouldn't choose again
To say this place has gone downhill is a huge understatement. It went over a cliff! They sold off half the parking lot to a gas station so parking can be difficult at best... the inside is a mess, the employees are straight from a cartoon..... it's just a zero out of one hundred failure. Will never return.
Room was clean, fresh towels and linens. Great cable service and Wi-Fi.
Check in was quick. Room was nice and clean, good wifi connection and cable tv service.
The staff was mean and the room was disgusting. The room door didn’t work properly
This place was so bad I did not stay there. I went and got another room somewhere else. Both rooms they tried to give me the doors locks were busted. I have pictures that someone needs to see. I need my money back for this trashy place
Convenient and priced right and I was given an upgrade
The hotel is convenient however the service needs to be greatly improved.
It wasn’t clean checked out 30 minutes after I checked in
I was well received by a good person behind the desk
Good value for our room, such was a large king suite. We were on the 3rd floor, and never noticed people coming and going outside our room as we were close to the elevator. Staff was friendly and informative.
Quality Inn & Suites Detroit Metro Airport places you within a 15-minute drive of popular attractions such as Heritage Park and Southland Center. This hotel has 117 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and a free airport shuttle.
Free buffet breakfast is served on weekends from 5:00 AM to 9:00 AM. Order from room service to satisfy your hunger without leaving your room.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Guests of Quality Inn & Suites Detroit Metro Airport enjoy access to free WiFi in public areas, a business center, and coffee in a common area. If you drive, self parking is USD 13.00 per day, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Additional amenities include a meeting room, laundry facilities, and an ATM.
We’re used to staying at cheap hotels but this one was bad. We’re not very picky people but would never stay here again and that’s saying a lot. Very dirty, cigarette holes in blankets, stains, etc.
Property is in renovation. Rooms are dirty with dust every where. Due to dust, suffereed a lot. Couldn't sleep. Room wasn't cleaned, towels were not replaced.
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites-Romulus strive to ensure each and every guest has an enjoyable experience while staying with us. We certainly apologize for failing to meet your expectations. We are working diligently daily to make each and every guest has an enjoyable stay.
Under construction, no breakfast, added fees Nice employee, clean rooms great location
HI JAMES!! THANKS FOR YOUR FEEDBACK. WE APPRECIATE YOU AND THANK YOU FOR STAYING WITH US. PLEASE COME BACK TO SEE THE COMPLETED RENOVATIONS!!
thanks for the feedback
My room could be cleaner but it is still okay as it is.
Front desk wore his mask on his chin (although there was plexiglass). Good location by airport rental car return. Room not clean-bedsheet w/stain, floor dirty-trash under bed. Hand towel looked stained. $25 pet fee expensive. wouldn't choose again
To say this place has gone downhill is a huge understatement. It went over a cliff! They sold off half the parking lot to a gas station so parking can be difficult at best... the inside is a mess, the employees are straight from a cartoon..... it's just a zero out of one hundred failure. Will never return.
Room was clean, fresh towels and linens. Great cable service and Wi-Fi.
Check in was quick. Room was nice and clean, good wifi connection and cable tv service.
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites-Romulus strive to ensure each and every guest has an enjoyable experience while staying with us. We certainly apologize for failing to meet your expectations. We are working diligently daily to make each and every guest has an enjoyable stay.