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Cozy & Flats

0.0 out of 5.0

Cozy & Flats

0.0 out of 5.0

Recent guest reviews

Nice apartment overall but no pillow cases for extra pillows, no extra linen or towels for long stays. No mattress cover or duvet covers over down blankets. Wonder about cleanliness between visitors. Maid service extra fee. Does not have onsite laundry as advertised. Highly desirable location and could be hot property If attention were paid to the details.

They informed us the pipe was broken when we arrived at Rome. They sent us to another guesthouse and nobody answered the door in the guesthouse, so we had all our luggages and my 2.5 year daughter on the street after 9 hours flight. Our Tim card was not activated in one hour. Luckily, a Rome family helped us to contact them. They told us they failed to book the room in that guesthouse and tried to book another guesthouse for us. Totally they wasted almost 3 hours when they finally got a room for us. Of course, the first day plan was totally ruined. We were very lucky to have the kind Roma family to offer us to stay with them for couple hours, so my daughter did not have very bad time. They lied about the pipe issue and it was overbooked! They offered to transfer our luggages next day and did not ask for cleaning charge 20 Ero. But they can not change our terrible experience on the first day of the trip. The room itself is good. The location is good too. But you may have to take a chance that they may overbook again.

Via Urbana 33 Rome RM

Hotel highlights

  • Walking distance to Via Nazionale and Via del Corso
  • Free in-room WiFi

Located in Monti, Cozy & Flats is within a 10-minute walk of popular sights such as Via Nazionale and Basilica di Santa Maria Maggiore. This 2-room apartment building has in-room conveniences like kitchens, refrigerators, and microwaves. Via del Corso and Teatro dell'Opera di Roma are a short walk from the apartment building, which is in the historical district.


Rooms

Each apartment is air-conditioned and features a kitchen with a refrigerator, a microwave, and a stovetop. Guests can enjoy a flat-screen TV and stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a washing machine, an electric kettle, and a ceiling fan. Housekeeping is available once per stay.


Property features

At Cozy & Flats, guests have access to features like express check-in.

Room options

Apartment, 1 Bedroom

Queen 1 | Sleeps 5

Guest reviews for Cozy & Flats

Everyone (2)
3

great location, near metro and sites but...

Everyone

Nice apartment overall but no pillow cases for extra pillows, no extra linen or towels for long stays. No mattress cover or duvet covers over down blankets. Wonder about cleanliness between visitors. Maid service extra fee. Does not have onsite laundry as advertised. Highly desirable location and could be hot property If attention were paid to the details.

By on May 28, 2018

4

overbooking

Everyone

They informed us the pipe was broken when we arrived at Rome. They sent us to another guesthouse and nobody answered the door in the guesthouse, so we had all our luggages and my 2.5 year daughter on the street after 9 hours flight. Our Tim card was not activated in one hour. Luckily, a Rome family helped us to contact them. They told us they failed to book the room in that guesthouse and tried to book another guesthouse for us. Totally they wasted almost 3 hours when they finally got a room for us. Of course, the first day plan was totally ruined. We were very lucky to have the kind Roma family to offer us to stay with them for couple hours, so my daughter did not have very bad time. They lied about the pipe issue and it was overbooked! They offered to transfer our luggages next day and did not ask for cleaning charge 20 Ero. But they can not change our terrible experience on the first day of the trip. The room itself is good. The location is good too. But you may have to take a chance that they may overbook again.

By , from New York on May 9, 2018