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Mayfair Residence

0.0 out of 5.0

Recent guest reviews

The hotel looks completely different from what is published on images. It was realy hot in the room and the air conditioner did not work. the internet work only in the lobby. room gives an unpleasant feeling especially the shower. breakfast very basic and serve the same thing every morning. the good things are that the rooms are spacious for a family with 2 or 3 children and the location is perfect

We ended up at the Mayfair Residence because we were able to trade out one of our time share weeks. It was a little further out of the center of the city than we would of liked, but we still managed to walk to a few places in 15-20 minutes time. The room itself was HUGE! It was like a one bedroom apartment, and we loved having so much space. It was sparsely decorated and simple, but clean. The staff was amazing and eager to help answer questions or advise on places to eat etc.... They were very friendly and made you feel like a guest, opposed to just another traveler passing through. The breakfast each morning was decent, and just enough to get you started with your day. The atmosphere of the hotel is dim and it could use some updating, but it is clean, and the neighborhood was safe. We never felt uncomfortable. We walked many nights to the closer restaurants, and felt there was a decent selection. They do have wifi, but you really as many people mentioned need to be in the lobby in order for it to work. They also have a computer that you are able to use if needing to print out documents.

We just got back from a weekend in Rome and stayed at the Mayfair Residence Rome. Please learn from my mistake. I booked a triple room for my family and a single, king room for my brother who was visiting. I'll start with the pros: 1. On site garage parking for a relatively cheap 18e/night - beware the down ramp is extremely narrow as are the parking spaces, but again, you really can't beat the price for garage parking. 2. Location - about 10 minute walk to Hard Rock Cafe and 20-25 to Trevi Fountain. 3. For a hotel with decor from what looks like the 70's, it was clean. Cons: 1. NO A/C! - 80+ degrees and they turned off their A/C for the season. Walking around Rome all day in 80+ degrees then walking into a sauna for a room makes for a bed evening. When I asked about it this is the response I received: "Maybe they do not turn it on until June. There is nothing we can do right now." Wow. I even showed him my reservation that said the rooms had a/c and heat which is what they advertise on their website. Anyway, huge disappointment there. 2. Beds - They belong in a hostel if they would even take them. The twin beds in our triple room and the two pushed together to make the king in my brothers were the equivalent of throwing a yoga mat and some sheets on your own floor and sleeping there. The pullout in the triple was worse. I don't think the mattress has been replaced since it was put in the room which looks like it was in the 70's sometime. It sagged on both sides and did nothing to protect you from the crossbars for the pullout. I slept sideways the second night in hopes that I wouldn't wake up with back pain every time I moved or didn't move for too long. Didn't work. Not a comfortable stay. For any of us. 3. The breakfast buffet. I put this under cons for two reasons: a. This is the only breakfast buffet I've seen in Italy without some kind of fresh fruit. They only had canned pears. b. I am a coffee drinker, the coffee served here was literally undrinkable. I couldn't make it past one drink which is rare for me since I love coffee. In short, I will not stay here again nor recommend it. I will go to Rome several more times in the next three years and this will not be on my list of places to stay at.

This hotel is more like a 5-story apartment building. The staff is very helpful, but the room we stayed in was not clean to our expectations. When we opened the drapes, dust flew everywhere! Breakfast was good, but don't go late because they may run out of food. Since we only booked it for 3 nights and we knew we wouldn't be in the room except to sleep, we didn't waste time trying to find another hotel. The area was safe and access to the metro and bus system was convenient. There are many nice, cozy Trattoria's, Pizzaria's and Ristorante's nearby to choose from. I'm sure the nicer hotels in the area are significantly higher in cost. If price is not a consideration, stay somewhere else in the area.

This hotel is very clean, modern, HUGE breakfast buffet. Few blocks from bus lines that will take you anywhere through the city. Safe neighborhood. Rooms are very nice, bigger than most. Large bathrooms. Will stay there again. Great staff.

have you ever seen the movie Shining? well... that's the exact feeling we had when we arrived! Room was so old and the bathroom dirty!! Noisy, dark, breakfast terrible, bloody expensive...Do I really need to add something else? Choose others destinations!

I stayed in this hotel while traveling around Italy. NEVER AGAIN!!! Room was discusting! Shower over flowed because it was clogged. If I wanted friends to come visit they needed to give the desk their passport! If the desk thought they stayed too late they called the room all night even though they were not making any noise! Air condition shuts off at 11:30 and it was close to 90 degrees in my room and the hotel staff told me its not their problem! Room was so old dusty and smelled of mold! Worst hotel I have ever experienced!

With a family of five options for quality accommodation at a reasonable price can be limited. We chose the Mayfair online based on price and room size and we're so pleased we did. Other hotels on the booking site had much smaller rooms so it's worth checking that point. The suite was spacious, clean and well equipped. The decor was a little dated but neat. A small kitchenette is provided and a bit of hunting located crockery and cutlery oddly scattered in drawers and cupboards around the apartment. The suite offers a fold out sofa bed in the main room and two singles in a separate bedroom (a queen would have been better). The staff couldn't have been more courteous and helpful and though we arrived very early checked to see if the room was ready and checked us in straight away. With our italian limited to hello, thanks and you're welcome we were pleased that the staff spoke excellent english. In house continental breakfast was included and offered a good range and quality. Free wireless is available in the public areas which are quite spacious as well. The hotel is in a good neighbourhood and is a short walk from the Via Veneto so shops and restaurants abound. 15-20 mins will take you to Villa Borghese, the Spanish Steps or the Trevi Fountain. It's uphill coming back so keep that in mind when tramping around the city. Air/sea port shuttles can be arranged by the hotel and are on a par with prices sourced directly.

Our family of 5 was accommodated in a very spacious suite. There is even a small kitchen, although we didn't use it. With breakfast provided and an excellent restaurant nearby, you don't really need it. Easy 15-minute walk to the Spanish Steps and 5 minutes to Galleria Borghese. Location is not that central but we managed to walk to most attractions in central Rome. Management and staff was very helpful and arranged for all our transfers to and from the airport and Civitavecchia. The quality of accommodation can vary. The first suite we stayed in was a bit run down. When we returned after a few days, we got a similar suite on another floor, which was renovated and very nice. One morning, we had to leave for an early tour before they serve breakfast. They gave us a bag of packaged cereals and breakfast items so we didn't have to go hungry. They really take good care of their guests.

The hotel is well situation to dining, Roma Termini, and a taxi stand. The morning breakfast was great to get the day started and very convenient. Not the most opulent thing in the world, but on par with a Hampton Inn in the States (and the coffee was better!). Overall, the rooms are a bit dated, but it was comfortable and very quiet. Even the pull-out that my sons (14 and 16) slept on was very comfortable for them. The room fronted a relatively busy, but quiet street and there were at least three restaurants, a small grocery, Italia Poste, and a small tourist kiosk nearby. The niceties would have been an updated hair dryer (I believe the one they had was a rather old wall model), a better television, and internet access in the rooms (though Italy as a whole seems to either not get the whole wireless thing or they are already ingrained to use the internet via their smartphones). Overall, great stay, the staff spoke excellent English and were grateful of my trying their language first. I even got some pointers and they would slow down for me a bit to try and keep the conversation going in Italian.

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Reviews from Trip Advisor

Trip Advisor aggregated rating

55.0% of guests recommend this hotel

Total of 57 reviews