Skip to main content
Beginning of main content


1.0 out of 5.0

Recent guest reviews

Checking in was made difficult , made us walk 10/15 minutes to mari 2 to check in at 10pm in the evening even though had agreed check in schedule prior. Room was then ok until they tried to move us to a shared bathroom room, 3 days into our stay at 9pm in the evening via a rude phone call. Would avoid the hotel whilst its under its current management.

i stayed in this hotel for six days in march 2015 it was the most comfortable hotel i ever visit, nice staff good service helpful and interesting people, they insist to help you even in your private needs ,i did enjoy my stay in hotel mari 1 , i new the staff of hotel mari 2 talked to the staff ,it is a good organised family hotel ,i advice it if you want to go to rome as a tourist or for business even they help people to find there way to hospital or doctors for medication.

We got there at 11pm as indicated on our sheet but there was no one at reception - after climbing 4 flights (which are actually 8 flights) up to the hotel. We didn't have a italian sim so had to find a place to call the number given on the little sheet on the door which just said Hotel Mari 2. The phone was engaged and therefore no reply. We were two girls who had a lot of luggage but nonetheless I walked around to Hotel Mari 2 after waiting at reception for the longest time. The lady in Hotel Mari 2 was apologetic and sent someone with us to open the doors for us. The room was quite nice but the toilet smelt awful and the toilet would make the most loud noise after it had been flushed. There was also no heating in the room - none that we could get working! The wi-fi was free which was great. The hotel staff were helpful when they spoke english but sometimes there are non-english speaking people and it was hard when we were checking out and wanted to store luggage. We were told to go to Hotel Mari 2 with all our luggage!! That's just ridiculous!! We took a lot of luggage and ended up at Hotel Mari 2 only to be ignored by the guy there who was otherwise occupied with other people checking out and would not even acknowledge us. After a while we figured out it cost 3 Euro per piece of luggage (per hour even not sure) and just left without even talking to the guy. That street is also very noisy I couldn't sleep properly two of the nights because drunk men were singing until the wee hours of the early morning. Will not be going there again! Although the family running it seems nice it just doesn't cut it.

I stayed there for 5 nights in July and for the price I was happy. Yes, reception is on the second floor and rooms are on the fourth, so expect to climb quite a few steps. I personally found the staff helpful and pleasant but there were a couple of negatives. Although connecting to the hotel wifi network was easy, the internet connection wasn't working most of the time. Also, despite the double glazed window being closed, you could still easily hear noise from the room next door and the bar across the street. It was just a short walk from the train station though and if I go back I'd have no major worries about staying there again.

When I went to the hotel after climbing 4 flights of stairs, they said they could not charge my credit card when I booked online and I had to pay cash for the booking. This is a scam. They charge everyone twice!! NEVER go to this hotel. When I said I did not have cash, they kicked me out and changed my card AGAIN as no-show fee!! This hotel is a scam! I should have read the reviews before booking.

First and foremost,we booked for 4 nights and knew we are goin to climb the stairs but never thought 4 flights of stairs. People with heavy lugguages,lack of stamina and with small kids,Iwould not recommend this hotel. Though it was cheap but staying with open windows at night,is a nightmare. People patronising at those restaurants down below are annoying because it never ceased until around 3 a.m. and around 5 or 6 a.m then the rubbish truck unloading and loading the bins would wake you up if one is a light sleeper. Moreover,there is an air- condin the room,then you have to pay extra 10 Euros per night with closed windows but very warm or hot inside the room. Take note the hotel charges 2 extra Euros per person/night. Our bathroom or toilet is kept satisfactorily cleaned only that having the breakfast is in Hotel Mari 2 at Via Calatafimi. Breakfast is simple and almost same varieties every morning. If one wants to stay cheap in Rome and not afraid of night noises and climbing flights of stairs,then this hotel is okay! Otherwise finding a cheap hotel with own bathroom,toilet,breakfast and near Termini Station is not easy. Take note there is no free lugguage-room, the hotel charges 3 Euros for each bag or lugguage. Reception is on 2 nd floor and there`s an old lady at check-in counter who speaks no English so asking for tips about Rome is zero but one can ask in Hotel Mari 2 during breakast.

First and foremost, if you don't like going up 4 flights of stairs with all your luggage, DO NOT STAY HERE. The rooms are on the 4th story and it's very tough to carry your luggage up that high. Secondly, you have to check in at the other Hotel Mari 2, which is probably a 15 minute walk, with all your luggage. The only way we knew that, was that there just happened to be the cleaning man up on the 4th floor, who told us. He was so nice and held our luggage for us. He told us how to get to the other hotel,but it was down a side street and was hard to find still. The complimentary breakfast is also at the other hotel, which is a pain if you weren't planning on heading that direction. Let me tell you, it's not worth the walk. As for the room itself, for the price, it's good. The beds are small but we didn't mind. There was plenty of extra pillows and blankets which was a plus. The view was amazing. The bathrooms are a good size, but boy do they smell! The first day it wasn't bad because it smelled a little like bleach after they had just cleaned. But after that, it was almost unbearable. It smelled like a porto potty. (And not from us) No one was ever in the office at this hotel, so we kept bugging the staff at the hotel on the 1st floor. The location is great. It's safe (we were 2 women in our 20's who stayed there and walked around alone at night) and right next to the train station which is a HUGE plus. The website says you get free wifi, although it was always "down" when we were there and we were always being told that someone was coming to fix it. Never happened.

We were forced to use Mari 1 since the manger at Mari 2 told us there were some problems with our booked rooms at the hotel. The manager at Mari 1 was unpolite, rude and bad at English. Our rooms were not clean, breakfast (which we had paid for) was only available at Mari 2 (a 10 minute walk), one day there were no hot water and wifi never worked. Don't book this hotel!

I couldn't even imagine places like this exist in Rome. I would never call it "Hotel". The info & pictures provided at their website are outrageous lie. We found all details step by step: no lift, no internet connection, dirthy, TV doesn't work, towels are not provided (I had to go down to ask for them), the "double" bed consists of two narrow beds which fall apart during the night and you find yourself in the morning sleeping in the hole. The toilet & shower are at the same room which located at the corridor, so if you need a toilet, but somebody is taking a shower, you have to wait. "Reception" staff consists of 2 people; one of them doesn't understand any word in English and another one knows few words, but from time to time you find the reception door closed and you don't have anyone else to apply to solve your problem. Oh, I forgot to mention that the machine for making payments by credit card most of time also doesn't work and you should be ready to pay by cash. If you don't want to ruin your impressions of this wonderful city, never choose this hotel to stay.

Firstly, on arrival we had to carry our suitcases up 127 steps of concrete to get to our room. Our key wouldn't open the door so we had to get a spare from the rude manager! The room smelt, the 'double' bed was 2 single beds put together and the bunkbeds wern't stable at all. Breakfast consisted of dry pastrys and juice ( with bits of floating cereal in it) and soft cereal. You have to leave your keys at reception when you leave the hotel. After the first day of seeing the breakfast we skipped breakfast for the 3 other days. Italian people shouting from balconys at us. Got called out of our room in our pyjamas because an italian man accused usof throwing [---] in a bag out of the window which is foul. This was at a ridiculous hour in the morning and we had to apologise to make him go away and not to ring the police, it was humiliating. The facilities were very poor... the shower was like a footbath for a midget. NEVER EVER STAY HERE, trust me and the 40 other people that stayed with us. To finish the holiday off we had to carry our suitcases all the way back down the 127 stairs... the joys.

Reviews from Trip Advisor

Trip Advisor aggregated rating

25.0% of guests recommend this hotel

Total of 46 reviews