THe people were lovely and the room was large but it was very loud at night. Maybe I was on the wrong side of the building.
We arrived at the hotel and the staff was excellent. Very friendly, hospitable, and willing to assist us with everything (booking taxis, advice on places to go, etc.) We were disappointed with the room as it looked nothing like the photos. The room was very poorly maintained, there were many issues with the bathroom and electric, everything looked ratty and old. The stay was not cheap so we expected more and we thought we’d get a renovated room like the photos. The area was convenient, however.
Located in Rome City Centre, La Griffe Hotel is adjacent to Teatro dell'Opera di Roma and within a 5-minute walk of other popular sights like Piazza della Repubblica. This 123-room, 5-star hotel welcomes guests with conveniences like free in-room WiFi, a rooftop terrace, and a conference center.
Buffet breakfast is offered for a fee each morning from 7:30 AM to 11:00 AM. Order from 24-hour room service to satisfy your hunger without leaving your room.
Guests can expect free WiFi and 42-inch LCD TVs with satellite channels. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include minibars, safes, and phones. Housekeeping is available on request.
Guests of La Griffe Hotel enjoy a rooftop terrace, free WiFi in public areas, and a conference center. For transportation, you can make use of an airport shuttle (available 24 hours) for EUR 70 per vehicle one way, as well as limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include a business center, laundry facilities, and a porter/bellhop.
THe people were lovely and the room was large but it was very loud at night. Maybe I was on the wrong side of the building.
We arrived at the hotel and the staff was excellent. Very friendly, hospitable, and willing to assist us with everything (booking taxis, advice on places to go, etc.) We were disappointed with the room as it looked nothing like the photos. The room was very poorly maintained, there were many issues with the bathroom and electric, everything looked ratty and old. The stay was not cheap so we expected more and we thought we’d get a renovated room like the photos. The area was convenient, however.
Dear Youssef, first of all we would like to thank you for choosing Hotel La Griffe and even more for taking your time to share your feedback with us. We are concerned to hear of your dissatisfaction regarding the room, we really apologize about your stay. We are sorry to hear that it has not met your expectations. In these cases, depending on availability, we like to treat our guests with an upgrade. Unfortunately a huge building, closed for two years due the pandemic situation, it hurted the system much more than we expected. We change the management a few month ago and we just face off this troubles that we din't knew before. For this reason we are improving and fixing with extraordinary maintence all the matters. However our staff it's h24 to do their best and solve the problem for our beloved Guests. Feel free to come back when you want, and we hope that we can satisfy your expectation with our improving situation. Kind regards Hotel La Griffe