Hotel San Remo3.0 out of 5.0
Recent guest reviews
Basic hotel. Rooms were small but adequate. Location was excellent. Front desk service was iffy. Having been in the hotel business for 35 years I could see that even the most basic customer skills were lacking. However I was able to get reliable service by using the old trick of making my request seen an interesting challenge for them rather than a customer request. Strongly suggest Rome hospitality industry set up a standard customer service training program like the ones Marriott and Hyatt have and require certification for all Front office personnel.
The room needed basic maintenance and painting, clogged shower drain, peeling paint. The cleaning staff rifled through my personal possesions. The front desk staff had a very poor attitude about basic customer service. They act as if they are doing you a favour for coming to work.
I travel a lot and the San Remo was about what I expected after reading reviews. It was clean, friendly staff, breakfast buffet was okay. I like the location because it was only a five minute walk to train and bus station. Rome is a good walking city - I could walk to all the main attractions within 20 mintues. The Vatacan was only two miles - you can take a bus or the subway. Location on a side street, but okay. two young girls tried to pick-pocket me outside the hotel, but that could happen anywhere in Rome. My room was small, but clean. Overall, I liked the hotel.
- Walking distance to Teatro dell'Opera di Roma and Basilica di Santa Maria Maggiore
- Free breakfast
- WiFi in rooms (fees apply)
Hotel San Remo places you next to Teatro dell'Opera di Roma and within a 10-minute stroll of other popular attractions like Basilica di Santa Maria Maggiore. The 78 rooms at this 3-star hotel include minibars and TVs and guests can enjoy free breakfast. Also close to this Rome hotel are St. Peter's Basilica and Roman Forum.
Free breakfast is included with your stay. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
All of Hotel San Remo's 78 air-conditioned rooms provide minibars, safes, and desks. Guests can enjoy TVs and stay connected with WiFi.
Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables.