Hotel Borromeo3.0 out of 5.0
Recent guest reviews
This place sucks... 1. scratches all over walls 2. shower=moldy 3. splatters of mysterious liquids on walls 4. chairs are full with stains 5. just don’t come here. 6. egg soup for breakfast 7. beds are like sleeping on a marble 8. half of the headboard is missing... 9. smells like dirty feet and smoke 10. the temperature in the rooms are always different 11. walls are thin 12. styrofoam “crown molding” 13. showers are too tiny. if you are normal sized. 14. I don’t understand how this hotel has a good rating. do not waste your time or money staying at this dump.
Cannot say enough about the location of this hotel......its just perfect. Close enough to all the attractions, 15 mins from Termini station and on a busy street with good eateries around. Only negative about the location is the pub diagonally across the street. We had a street view room and the noise levels were VERY high on most nights. Breakfast spread is decent with enough choices. The rooms are pretty small as with most of Europe.
We stayed in a family suite on the 1st floor which gave us 2 beds in 1 room and a double and single in another. Out of the 7 hotels we stayed in on our European trip, the pleasantness of the room and available space was up there as far as value for money goes. Location between the railway station and the ruins was useful. Loved the stairways and breakfast was fine. A great start to our big trip.
I booked the hotel using Travelocity.com. We reserved one of their rooms for our family for 6 people (5 adults and 1 child). The original total cost was $175.34 US dollars. When we arrived at their hotel, the Receptionist (Joseph) was very rude. He laughed at us to his co-worker at the desk and made inappropriate comments about Americans. We know enough Italian to understand what he said to him. Joseph indicated that we had reserved a room for 5 people (including one child). After copying our passports, he said that our 11 year old son was NOT considered a child and had to be an adult. According to him, we needed to take a room that was for 6 adults. This is absurd. He was using this to charge us more money for staying at your hotel and to move us to a room they normally do not use. He also admitted that all rooms were full and that our room was already booked for someone else. He required us to pay $60 euros more as well as the city taxes. Both rooms (our original room and room #99) had the same number of beds. We were shown the room, which is room #99 on the first floor next to the lobby and with an outside door that is on the street (Via Cavour). The room smelled of mildew and sewage. He promised that they room would be cleaned and that there would be no noise at night. We decided to go out into Rome. When we returned, they stated that the room was cleaned (an air filter was changed) and they checked the toilets to make sure there was no sewage odors. So, we stayed overnight. Here's what happened that night: •The odors were terrible. The room smelled of sewage which we thought came from the street. This lasted the entire time we were there. It was disgusting. •The wifi signal and internet connection failed most of the time and didn't work. •The noise from the street was very loud and did not end until 3:30 AM. I was awake the entire time and it seemed as though people on the street were staying on the street yelling. This was difficult for me because we were flying back to the United States the next day and I had to drive our family home 4 hours. •The second shower and tub did not work. I asked the night receptionist to look at it and he said they fixed it when preparing the room, but was disappointed in maintenance for actually not fixing it. The next morning, I told Joseph that we could not sleep and that there was constant and loud noise outside our room on the street until 3:30 AM, which he said would NOT happen. He did not care. I asked for a refund. He would not provide one, but said that I could email you. In the United States, if you had an experience like this (especially with the noise), you would be provided a full refund. Joseph did not care and found that our experience was funny to him. While we had a nice time in Italy during our 10 days, this treatment will cause tourists to not return to Italy. He may not like Americans and joke about us, but tourism is their product. One other issue - I know they do not like the travel discount companies. Hotel Borromeo is forced to take reservations at a lower rate than they normally charge. Joseph was trying to get more money back for the discounted rate we paid. They need to stop accepting discounted reservations from these sites or accept them and allow their visitors to have the rooms reserved at their negotiated rates. I am demanded a full refund, except fo the city taxes which must be charged. The refund should have been for the original cost of the room of $175.34 in US dollars as well as the additional $60 euros ($71.35 US dollars) charged because Joseph pushed us into another room (due to our son's age). This would be a total of $246.69 in US dollars. They declined any refund and said that the issues were all caused by him not being a "child". Will I return to Italy and Rome? Yes. Will I stay at Hotel Borromeo again? No way ever.
My husband and I had booked this hotel last-minute, as another hotel in Rome was messing us about significantly. This turned out to be a blessing in disguise, because the hotel is near Terminii (10 minute walk) and very close to the Roman Forum and Palatine Hill and Colosseo! The street has lots and lots of restaurants and is quite busy. Our room overlooked the main road but we really didn't hear much noise. We received a good welcome after arriving into Rome at 7pm. Our room was very similar to the photos already uploaded - slightly dated decor but comfortable bed, ensuite room, desk, wardrobe and chair and air-con. The room was comfortable, and suited our needs - we weren't in Rome just to stay in the hotel! Breakfast was served daily, and included pastries, yoghurt, fruit, toast, cereals, scrambled eggs and ham and a pancake machine. Really good spread. I was impressed by the hotel - professional looking and very friendly staff!
We arrived at about 8pm at Termini Station. The hotel was only a 10 minute walk away. The staff were very welcoming and we were shown to our room. The room was exactly how it looked on the website. It was clean and comfortable and the air conditioning was most welcome as it was still 28 degrees outside! The breakfast choice was very good. Free wifi was available. It was within walking distance of many attractions (The Colosseum was only 10 minutes away) and I would definitely stay there again. Thank you Borromeo 😀
We chose Hotel Borromeo as a Base for our 6 day honeymoon in Rome. The aim was to find a hotel that is well located, near to the main transport links and as near to the Colosseum as possible. In all of these areas it wins hands down. The road 'Via Cavour' is a long road with plenty of shops, bars and restaurants that open early and stay open until late. We had no issues accessing anything we needed, including a pharmacy. At one end of Via Cavour there is the Colosseum, and the other the main transport hub Termini. You can't ask for a better place to base yourself if your intention is to explore and experience the full splendour of Rome. [If you are reading this and considering where to book in Rome I would strongly advise NOT to stay in hotels very near to Termini. This area is not good, but 100 yards down the road is much better]. The next decision factor was price, and this hotel was by far the best value in this road. The hotel reception was very well presented and clean. The reception staff on arrival very good, and on other occasions barely lifted their heads to greet us. The same could be said for the breakfast room staff and cleaners etc. Some were fairly friendly, others quite ignorant. The room was small and serviceable. We didn't expect that much for this money and that was a good thing. The bed is essentially 2 singles pushed together, which inevitably separate during the night. The decor was fine, but the wall below the air conditioning unit suffered from the scars of many leaks. In fact our air-conditioning unit leaked one evening and had to be repaired, which they did whilst we were out having our evening meal. The bathroom was ok. Clean and serviceable. The sink and shower Base took quite some time to drain and the sink plug wasn't functioning properly so needed to be manipulated manually, which became tiresome. But that said, our room really was just a base for days of city exploration, and it served this purpose well. The air conditioning could be better, the WiFi could be better and so on... But I imagine those choosing this hotel will be influenced by price too. If you are looking for a grand and detail perfect hotel experience then this is not the place for you. However, if you are looking for a comfortable and pleasant base for your exploration of this incredible city I would recommend the hotel. We would be happy to use this hotel again in the future, and with a slight bit of work on a few fairly minor issues it really would be a very good hotel.
When you pull up to the outside of the hotel don't get to excited as it does not look like much but the inside is all marble and lovely. The receptionists are friendly giving you advice on all the attractions around and the easiest routes there. The rooms are just basic rooms with single beds pushed together. If you like to cuddle the beds slide apart and you will fall on the floor. The telly only has the news in English and the mini fridge is pointless and hardly keeps things cool. Another negative is that the hotel does not have a swimming pool which is a bit of shame as would have been nice for a swim. The breakfast in the morning was nice with a selection of foods to please all. One of the best things about this hotel is the location you can walk to all main tourist attractions/sights. And if you need public transport there is loads. If you are looking for somewhere to rest your head and see the sights this is the hotel for you.
We visited for 3 nights as a family of 4. We had the family room which is up a small staircase behind the bar - this suited us as we were away from the rest of the hotel & it was quiet. The room itself was a decent size, with a separate room for the children and a large bathroom. It was very clean and tidy, and the air-con worked well. The only negative was that there was no view from either room (barely a window at all at the front, and the back looks onto pipes and brickwork) but as we didn't spend much time in our room at all, this wasn't too much of an issue. Staff at reception were friendly and helpful, contrary to some reviews. They gave us maps as soon as we checked in, and 2 keys for the room - and were friendly & accommodating with the children. Breakfast on the roof terrace was a great way to start the day and the food selection was actually perfectly adequate. As others have noted, you do have to be there reasonably early to secure a table on the outside terrace however, and the food does run out as the morning service progresses. The location is excellent, with easy access to the Termini station, a metro stop and all the key sights, particularly the Colosseum & Forum. The Monti area nearby has a good choice of bars & restaurants for the evening too, so we enjoyed eating out then strolling home. All in all, this is a perfectly fine hotel for a short break in Rome, especially given the reasonable price we paid. We would happily return to Borromeo again.
The cold breeze when you enter the hotel is quite deceiving, because a room is not that nice, at least the one we got. It is not quiet, you often hear your neighbors. It was not possible to close the door of the fridge, so we ended up not using it at all. I didn't like the bathroom - clogged sink and shower tray, and shower handler so far from usable one. In general I felt like everything was there just to check the list rather than provide actual functionality. The location on the other hand is great. Walking distance to many tourist attractions like Colosseum as well as from railway station. The metro station is nearby - you can take it from Cavour to Termini and then switch to another line to get straight to the Vatican (Ottaviano station). There are many attractions, so I recommend to buy a 24-hour ticket and use all the types of public transport to save time.
- Walking distance to Basilica di Santa Maria Maggiore and Teatro dell'Opera di Roma
- Free buffet breakfast
- Free WiFi in rooms and public areas
Located in Monti, Hotel Borromeo is within a 5-minute walk of Basilica di Santa Maria Maggiore and within 15 minutes of other popular attractions like Teatro dell'Opera di Roma. This 30-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and a rooftop terrace. Centrally located in Rome, the hotel is also a short walk from Roman Forum and Colosseum.
Start your day off right with a free buffet breakfast offered each morning. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.
All of Hotel Borromeo's 30 soundproofed rooms provide minibars, free bottled water, and safes. Guests can expect free WiFi and LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and memory foam beds with premium bedding ensure a restful night. Phones and desks are other standard amenities.
Guests of Hotel Borromeo enjoy a rooftop terrace, free WiFi in public areas, and coffee in a common area. If you drive, self parking is EUR 30 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 100 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free newspapers, laundry facilities, and a porter/bellhop.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 1189 reviews