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FH Grand Hotel Palatino

4.0 out of 5.0

Recent guest reviews

Room had no hot water for 4 out of 5 days. A staff member was informed 3 times. Told he would take care of problem. Finally on our last day I d's poke to another staff member (female). She had the problem resolved in less than 1 hour. Someone needs to oversee desk personal. Also 5 days of no wifi. Same staff member claimed it was fine. Never worked.

Location is fantastic. Beds are very uncomfortable and pillows are worse. Breakfast was pretty standard, but hits the spot and is quick and easy.

We had a great stay. Lots of helpful and friendly staff. The breakfasts were great!!!!! Near some great restaurants and some shopping as well.

Lovely hotel. Very helpful staff. Delicious selections for breakfast. Great location just in front of a mall and many food options.

What we liked the most about this hotel was the location relative to the ancient sites of Rome. The hotel staff was extremely accommodating in arranging transportation and providing information.

We enjoyed very much staying in this hotel. It is recomended.

Terrific staff, great experience. Very pleasant to deal with and knowledgable about the city. I would recommend this hotel for anyone looking for a quality hotel at a reasonable price.

Wifi was unreliable at best, could not maintain a connection for more than 30 seconds at a time. Very frustrating and staff shrugged it off. Would stay elsewhere for that reason alone.

It was nice to be in distance of so much. The staff is nice but only if they know you are a guest. Kinda strange.

Very good restaurants nearby, close Metro station.

We were able to walk to all of the Central Rome things to do. Probably walked 8-10 miles a day.

Location, location, location! This well priced hotel is within walking distance of various monuments and the coliseum. The breakfast is decent and the hotel staff is friendly.

Hotel is quiet as we requested. Overall is good, except room is very dark. There is no a light on the desk.

The Hotel is located within easy walking distance to the Roman ruins, e.g., the Colosseum, Roman Forum, Palatine Hill, Domus Aurelia. The room we stayed appeared to have been recently renovated; was very clean , and very comfortable. Breakfast is complementary. Right across the street there is a flight of stairs that leads up to the square of St Peter in Vincoli. a beautiful church containing Michael Angelo's statue of Moses From there it's a short walk past the Univ of Rome, Sapienza and then past the Domus Aurelia. Continuing on there are a couple of cafe's with outside seating over looking the Colosseum, where we had a relaxing moment before going down to visit the ruins. A remarkable experience/

There's an old saying "all roads lead to Rome". Hopefully they will lead you to a different, and subsequently nicer hotel. While not bad, it's nowhere near "great", and it's certainly not four star in any regard. The room was decent, and it was clean. However that's where the it stops. The hotel is location about a ten to fifteen minute walk from the central train station, and about two blocks from The Forum. The first thing they do is make a photo copy of your credit card, with scanning technology in place, you'd think that they would have updated to that at least. So make sure that you ask for the copy at the end of your trip. The staff was courteous enough, and they all spoke English. If you want internet access, you're going to have to pay extra, at about 5€ per hour. Also have some money left over, because Rome has a 3€ per day hotel tax, that for some reason is added into the price when you book, but you have to pay additionally at the end of you stay. They do have a currency exchange service, but you're better off using the ATM just down the block. As for the amenities, the restaurant had a decent menu, however the complimentary breakfast consisted of eggs that were under done, orange juice that was more like water with a slight "fruit" taste to it, and American coffee that seemed to be "American" in name only. There were your typical breakfast buffet items, such as yogurt, cereal, and canned fruit, rather than fresh fruit. The bar menu is pretty good, and they do have a nice selection of wines and beverages. There's some interesting restaurants near the hotel, so you do have a nice selection if you want to find something else. The location makes up for some of it. Some sights such as the Colosseum, The Forum, and The Baths of Caracalla can be reached easily, and are within walking distance. However you either have to take taxis to many locations, or take the Metro and then walk to whatever sight you're venturing toward. In Rome be prepared to walk... A LOT! There's a Metro station not far from the hotel, however the actual Metro system is terrible. There's only two lines, and they intersect at one location, and neither line drops you anywhere near where you're going.That was the real killer, and considering that many of the streets aren't clearly marked, it's far to easy to get lost. Be prepared to take taxis. I wouldn't recommend renting a car because traffic is a nightmare, so much so that crossing the street is potentially hazardous, dare I even say it may be "fatal" at times. The best strategy is to cross in a group of people. I developed the phrase over a couple of days "They can't hit all of us!". Seems there is safety in numbers. In Rome it rains every day, so pack an umbrella. There is a car service you can take to the airport, that will run you about 55€. Mind you that this is not a "bad" hotel. It's just nothing special. It's painfully average, or dare I say it's certainly not "grand". This is a case where location may not make up for it. Take a look at some different hotels, and if there isn't anything else available and you're back up against the wall, then it's at worst bearable.

great place to stay. Best to purchase items away from the sites.

The Hotel was convenient to all the sites and especially to the Metro; which we took around the city in lieu of walking. Breakfast was free and accommodating. Other than the overcooked eggs, the menu was fine. Friendly front desk personnel.

Price was WAYYY to high for the low quality of the rooms and Hotel. [...]

Great location, rooms were nice, comfortable, spaceous, clean. Staff; bell boys, housekeeping, and restuarant were great, front desk were a bit snobby and quick to hush you away. We arrived Friday afternoon stayed three nights. Visited local sights. Rooms could of been a bit more refreshing (cooler) it was a very hot summer!

Room options

Standard Triple Room (Plus)

Full 1 | Twin 3 | Sleeps 3

Standard Single Room

Twin 1 | Sleeps 1

Junior Suite

Queen 1 | Twin 2 | Sleeps 3

Executive Room, Terrace

Queen 1 | Twin 2 | Sleeps 2

Guest reviews for FH Grand Hotel Palatino

Everyone (13) Couples (5) Family (9) Other (1)
3

nice hotel spoiled by a staff member

Everyone

Room had no hot water for 4 out of 5 days. A staff member was informed 3 times. Told he would take care of problem. Finally on our last day I d's poke to another staff member (female). She had the problem resolved in less than 1 hour. Someone needs to oversee desk personal. Also 5 days of no wifi. Same staff member claimed it was fine. Never worked.

By , from florida on Sep 23, 2017

4
Everyone

Location is fantastic. Beds are very uncomfortable and pillows are worse. Breakfast was pretty standard, but hits the spot and is quick and easy.

By , from TX on Sep 8, 2017

4

close to coliseum

Everyone

We had a great stay. Lots of helpful and friendly staff. The breakfasts were great!!!!! Near some great restaurants and some shopping as well.

By , from augusta, Ga on Jul 12, 2017

5
Everyone

Lovely hotel. Very helpful staff. Delicious selections for breakfast. Great location just in front of a mall and many food options.

By on Feb 1, 2017

Review comment responded on Feb 17, 2017

Dear Guest, thank you for taking the time to share this review. Your kind words are highly appreciated and we look forward to your return to our Hotel soon! Best regards

4

good hotel, central location

Everyone

What we liked the most about this hotel was the location relative to the ancient sites of Rome. The hotel staff was extremely accommodating in arranging transportation and providing information.

By on Dec 4, 2016

5

right next to colosseum!

Everyone

By , from West Palm Beach, FL on Nov 9, 2016

4

the cleaning in the morning aree very noisy.

Everyone

We enjoyed very much staying in this hotel. It is recomended.

By , from Israel on Oct 5, 2016

5

very nice hotel in the heart of rome.

Everyone

Terrific staff, great experience. Very pleasant to deal with and knowledgable about the city. I would recommend this hotel for anyone looking for a quality hotel at a reasonable price.

By on Aug 8, 2016

3
Everyone

Wifi was unreliable at best, could not maintain a connection for more than 30 seconds at a time. Very frustrating and staff shrugged it off. Would stay elsewhere for that reason alone.

By on Aug 4, 2016

5

close to a lot

Everyone

It was nice to be in distance of so much. The staff is nice but only if they know you are a guest. Kinda strange.

By on Jun 30, 2016