Room itself was nice and clean. Beds were very comfortable! “Breakfast” was terrible— not even decent coffee. Staff was competent but not at all friendly. Place is fine if you just need a place to sleep overnight but wouldn’t want to spend a lot of time there.
Filthy filthy filthy Walls carpet inside outside Never stay there it’s disgusting Wish we could have changed but was there for a state tournament 8 of us and it was too late 200$ for 2 nights is highway robbery it’s a dump!!!
The room was very nice and clean. Staff was very kind and helpful. My neighbors were kind of loud, but that wasn't the hotels fault.
I liked the location and the ease of entering the building. Did not care for the cigarette smell in the lobby and a certain smell to the room, not offensive but just there. The room was clean and beds were comfortable.
I specifically asked for two queen. Checked in around 8 PM on a Friday, the front desk lady was polite and friendly. She was running between the lobby and rooms. We were given a room, when we walked in found out it was filthy to say the least. The front desk lady apologized and said the cleaning crew left abruptly during the day. She gave us another room which was 'remotely ok' but at that point we were extremely tired so did not make a huge fuss. The bed was extremely uncomfortable, there was a dirty sheet hidden under the work desk in the room. Not sure why? After tossing and turning the whole night, the next day breakfast scene was even bad, waffle machine broken, cold coffee. The staff were running around to take care of this, but glaringly something was missing, a proper leadership to run this business. We requested the room be cleaned again so we can continue to stay there for the second night. Unfortunately, the cleaning crew thinks cleaning the carpet, dusting the furniture and other things are not part of the job. So after putting up with this for about 24 hours, we packed our stuffs and checked out. Since we checked out around 7 PM, a 50% discount was give on the second night. While leaving in a hurry I left my laptop there, which was properly packed and secured for me to pick up the next day. Good people work there, but the management does not seem to want to spend money on the right things and giving the staffs the right tools.
Freshly renovated and looks great. When checking in she asked us to bring any glitches to her attention. Just one little minor one that was straighten out quickly. We had other family members in other rooms. We will chose this hotel when in the area again.
We just needed a place to sleep for 2 days. For this purpose it was fine - the bed was comfortable. The room was clean. There is definitely nothing special about this hotel. The hallway smelled weird, the chairs in the room need replaced, and the breakfast was sparse - the eggs, sausage and coffee were never replenished. Not sure if this was a staffing issue. Next year we will stay 1 night in a better place.
Although the reservation was mixed up (My name was the only correct info) I was given the room. The room was nice and the atmosphere was quiet. We did not have any complaints other than the sign was visible, but the entrance is behind other buildings on the main road. The hotel sits back out of view.
OYO Hotel Rome West GA is located within a few miles (5 km) of Redmond Regional Medical Center and Floyd Primary Care. This 51-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.
Guests can expect free WiFi and 32-inch TVs with cable channels. Beds sport premium bedding and bathrooms offer free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Guests of OYO Hotel Rome West GA enjoy access to free WiFi in public areas, meeting rooms, and a business center. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a computer station and express check-out.
Room itself was nice and clean. Beds were very comfortable! “Breakfast” was terrible— not even decent coffee. Staff was competent but not at all friendly. Place is fine if you just need a place to sleep overnight but wouldn’t want to spend a lot of time there.
It was our privilege to earn your business and we hope to host you again on your next trip.,
Filthy filthy filthy Walls carpet inside outside Never stay there it’s disgusting Wish we could have changed but was there for a state tournament 8 of us and it was too late 200$ for 2 nights is highway robbery it’s a dump!!!
Dear guest, we are very sorry that you have had some inconvenience on your stay. We will not take this lightly and we already have everything forwarded tot he management. Thank you for letting us know.
The room was very nice and clean. Staff was very kind and helpful. My neighbors were kind of loud, but that wasn't the hotels fault.
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!
I liked the location and the ease of entering the building. Did not care for the cigarette smell in the lobby and a certain smell to the room, not offensive but just there. The room was clean and beds were comfortable.
Thank you for rating our hotel so highly! On behalf of our staff - it was our pleasure to make your stay comfortable. We aim to impress with our hospitality, and comfortable accommodations.I am glad that you enjoyed the value and the convenient location of our hotel! We look forward to welcoming you back during your next stay in the area.
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
It was our priviledge to earn your business and we hope to host you again on your next trip.
I specifically asked for two queen. Checked in around 8 PM on a Friday, the front desk lady was polite and friendly. She was running between the lobby and rooms. We were given a room, when we walked in found out it was filthy to say the least. The front desk lady apologized and said the cleaning crew left abruptly during the day. She gave us another room which was 'remotely ok' but at that point we were extremely tired so did not make a huge fuss. The bed was extremely uncomfortable, there was a dirty sheet hidden under the work desk in the room. Not sure why? After tossing and turning the whole night, the next day breakfast scene was even bad, waffle machine broken, cold coffee. The staff were running around to take care of this, but glaringly something was missing, a proper leadership to run this business. We requested the room be cleaned again so we can continue to stay there for the second night. Unfortunately, the cleaning crew thinks cleaning the carpet, dusting the furniture and other things are not part of the job. So after putting up with this for about 24 hours, we packed our stuffs and checked out. Since we checked out around 7 PM, a 50% discount was give on the second night. While leaving in a hurry I left my laptop there, which was properly packed and secured for me to pick up the next day. Good people work there, but the management does not seem to want to spend money on the right things and giving the staffs the right tools.
Thank you so much for the review and we do apologize for the inconvenience you had during your stay with us as we try to give five star experience to each and every guests in the house. We hope that this one incident won't stop you staying with us and we will have another chance to serve you soon!
Freshly renovated and looks great. When checking in she asked us to bring any glitches to her attention. Just one little minor one that was straighten out quickly. We had other family members in other rooms. We will chose this hotel when in the area again.
We just needed a place to sleep for 2 days. For this purpose it was fine - the bed was comfortable. The room was clean. There is definitely nothing special about this hotel. The hallway smelled weird, the chairs in the room need replaced, and the breakfast was sparse - the eggs, sausage and coffee were never replenished. Not sure if this was a staffing issue. Next year we will stay 1 night in a better place.
Thank you for your valuable opinion regarding our staff and your comments about our breakfast. Your voice is very valuable to us and we hope you will return on your next travels.