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Country Inn & Suites By Carlson, Rocky Mount, NC

3.0 out of 5.0

Recent guest reviews

We used this as a stop over during a long trip and we're very satisfied. Clean, efficient and a friendly staff.

King Suite- Stained carpets, worn/broken furniture, smelly rooms, dirty bathroom, multiple occupants and their dogs hanging in the lobby area socializing in sleepwear, it looks more like an extended stay instead Country Inn & Suites.

The hotel is not far from I-95, making it a perfect place to stop for the night (about a days drive for us). The staff is super friendly and the room spacious and comfortable. The breakfast was good, offering a good variety, and there are cookies every afternoon!

The hotel was very welcoming and friendly. There were warm cookies to enjoy and it was clean and well kept. I asked the front desk staff for suggestions on where to eat and was pleased to be able to schedule a late check out without a problem. The owner was very friendly and thanked me for my stay. The hallway/room above me was a little loud but that certainly is not the hotels fault. I found the room very comfortable. Nice place to stay.

The room was clean and the perfect temperature. Everything I needed after a long drive and long day. I would definitely stay again.

Friendly and attentive staff. Room was nice but average. Adequate breakfast. Pet friendly.

The room was ready as expected. We had a long driving day and I was worried about our reservation. All turned out to be ok. A bit old but what you should expect for the rate.

Service was great. People were friendly and rooms were as advertised.

Not much to say. Seem to be off the beaten path. Thought the person who checked me in needed some training. Very curt with me at the counter. Not a cheerful check-ln.

Always enjoy staying at Country Inn and Suites. Service and amenities are always consistently good.

Stop overnight on the way to Florida, great room and stay.

Great hotel, clean , awesome ammenities. pool was so nice and the hottub, great brakfat and super attentive staff

This was a pet friendly hotel that we stopped at on the way to Florida. The room was clean and had no pet odor or stains. Would stop there again.

Ok hotel, but there were a lot of family reunions going on. Too many people were at this hotel to fully relax and enjoy the ammenities.

Nice place to stay, we would stay next time we are in the area.

Easily accessible, very clean, friendly staff, comfortable room, close to malls and restaurants. Provided us with a good nights sleep and a fine breakfast as we continued our journey.

We may have given a better rating, but you can hear every step and conversation from the floor above. Additionally, no breakfast the next morning. Vincent

A nice, clean hotel - very friendly. The breakfast was great. And we love the diner that's in walk-to distance. Will stay again.

Easy to find, nice people, good food - excellent value. Very consistent with other CI&S hotels

As previous reviews stated, the staff was very friendly. Our room was great, except for the lid (door thing) to the AC controls that fell off whenever we adjusted the temperature. The bed was comfortable. Amenities are awesome. Breakfast offered much variety and was enjoyable. I love the front porch (patio)--super nice! We would definitely return to stay at County Inn & Suites!

Room options

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 5

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (1 Bedroom)

King 1 | Sleeps 5

Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Queen 2 | Sleeps 4

Guest reviews for Country Inn & Suites By Carlson

Everyone (9) Couples (9) Business (4) Family (10) Friends (1) Other (6)
5

excellent transient hotel.

Everyone

We used this as a stop over during a long trip and we're very satisfied. Clean, efficient and a friendly staff.

By , from Carlisle, PA on May 6, 2017

2

hotel going down over the last year.

Everyone
Furniture doors or drawers won't stay closed. Multiple carpets stains. Nail polish or something on bathroom appliances.

King Suite- Stained carpets, worn/broken furniture, smelly rooms, dirty bathroom, multiple occupants and their dogs hanging in the lobby area socializing in sleepwear, it looks more like an extended stay instead Country Inn & Suites.

By , from Maryland on Jan 17, 2017

Review comment responded on Feb 1, 2017

Hi Mel. Thank you for reaching out to us. We apologize that you were not happy with the accommodations and cleanliness of your room during your stay. Your feedback will be forwarded to the hotel management to ensure all rooms are up to Country Inn and Suites by Carlson standards. We hope you will give us another chance if you are in the area again.

4

convenient stopping point

Everyone

The hotel is not far from I-95, making it a perfect place to stop for the night (about a days drive for us). The staff is super friendly and the room spacious and comfortable. The breakfast was good, offering a good variety, and there are cookies every afternoon!

By , from Florida on Sep 30, 2016

4

nice, clean hotel with friendly staff

Everyone

The hotel was very welcoming and friendly. There were warm cookies to enjoy and it was clean and well kept. I asked the front desk staff for suggestions on where to eat and was pleased to be able to schedule a late check out without a problem. The owner was very friendly and thanked me for my stay. The hallway/room above me was a little loud but that certainly is not the hotels fault. I found the room very comfortable. Nice place to stay.

By on Aug 5, 2016

5
Everyone

The room was clean and the perfect temperature. Everything I needed after a long drive and long day. I would definitely stay again.

By on Jul 24, 2016

4

convenient stay along our route.

Everyone

Friendly and attentive staff. Room was nice but average. Adequate breakfast. Pet friendly.

By on Jul 20, 2016

4
Everyone

The room was ready as expected. We had a long driving day and I was worried about our reservation. All turned out to be ok. A bit old but what you should expect for the rate.

By on Jul 18, 2016

5

excellent overall visit. great, friendly service

Everyone

Service was great. People were friendly and rooms were as advertised.

By , from oregon on Jun 16, 2016

2

hotel outside lights a nuisance at night.

Everyone

Not much to say. Seem to be off the beaten path. Thought the person who checked me in needed some training. Very curt with me at the counter. Not a cheerful check-ln.

By , from charlotte nc on Apr 17, 2016

5

heading south!

GetawayWithFriends

Always enjoy staying at Country Inn and Suites. Service and amenities are always consistently good.

By on Nov 30, 2015