Comfort Inn Rocky Mount2.5 out of 5.0
Recent guest reviews
I had the chance to work in nc. I stayed here. The rooms were clean and nice beds. I only had one complaint. I was put into a pet room. Other than that a very nice place. I do recommend. The best value for the money
Had a small problem checking in-they were at first not honoring Booking.com price-but finally did honor. The room was big and a comfy king bed. BUT-only one night stand. However, the next morning the house keeping lady and Kris ? The morning desk clerk resolved the problem immediately by personally bringing one nightstand to the room for my wife side of the bed. This act of customer service made our stay at the Comfort Inn a plus experience!
I can’t write a ‘poor’ review but it wasn’t good. At check in they did not have the room reservation for pet friendly even though I had the paper reservation that said so - that kind of saved the day after 360 mile trip. The hotel is under a renovation and the room given was a mess - a shambles. It took a half hour sitting in the room to get a very nice man to fix it. The place was packed with a girls school sports team and that is a regular situation - noise, self centered kids and they jam the breakfast areas - not nice. The front desk man said he was discount the room but no - had to do that at check out. We will NOT stay here again but got to another hotel in the complex area as I cannot rely on this place to honor a long time reservation made weeks earlier. Buyer beware.
Was here for three weeks as I was in town on a job. Decent continental breakfast each morning, staff was friendly. Hotel is undergoing remodeling. Housekeeping staff were good but very noisy. Rather than wedge a room door open while cleaning, they would allow the room doors to slam against the security latch as they entered and exited the room to get supplies from their cart. It was very annoying and inconsiderate as this occurred for few hours each day. Next door to Outback Steakhouse and Texas Steakhouse (which now has a breakfast buffet). Close to the hospital and I-95.
stayed here over night while on way to south Georgia . basicaly this hotel is ok but they are in middle of a major over haul. new furniture and material all over ice machine on second floor out of service. however they had plenty of clean lines and breakfeast was fairley good. would stay here again if had a chance.
Do not stay here. It is under construction and should be closed. Our room was a wreck with construction dust, dirty windows, half finished painting, no baseboards and absolute junk for furniture. Beyond that the staff was rude and totally dismissive of complaints. “We put a sign up saying under construction”. Well fine, but how would we have known that when making a reservation a month ago? The place was still fully booked for all the baseball teams in for the weekend. They really don’t care at all and they are soaking unsuspecting customers who would never stay here otherwise. Beware even after construction is complete. Any business owner with such little regard for customers should not be rewarded with your patronage.
We stayed here on our drive down to Florida. Rocky Mount is a popular stop of road travelers, so I'd suggest booking ahead of time if you're planning on staying here to ensure yourself a room and a reasonable price! If you book last-minute both those things are subject to change! We arrived around 1am [we wanted to get really far in one day. Our goal was a little far-fetched if you couldn't tell from the time we arrived!]. The check-in was smooth, and the room was very clean, which is very important to me. The room was a comfortable temperature upon arrival, and we had a great sleep! The free breakfast offered a good selection, and the food was pretty good. Overall, I would definitely stay here again, as long as they have reasonable prices. It is right off the interstate, which is a must for travelers only looking for a clean place to rest. It's definitely what I expect of a Choice hotel! Pros: -Right off the interstate -Free [and tasty!] breakfast with a great selection -Nice staff Cons: None to speak of! I'm sure if we stayed longer than a night we would have found something, but I'm not looking to be nit-picky!
I am writing this review from the hotel tonight. We checked in and we’re quite surprised to find that a full scale remodel was going on. I believe the remodel is a great idea and the result will be a nice property but maybe closing a floor at a time and not putting guests in rooms that aren’t finished...just saying. If you get a good price and can tolerate the construction zones then stay here. Otherwise, you might want to look elsewhere for a few months.
We were on our way to Charleston, SC from Connecticut and decided to break up our long drive with an overnight in Rocky Mount. We chose the Comfort Inn there. We have no complaints about this place. Our room was clean and updated, very comfortable, good WiFi connection, TV with a great selection of channels, and a very nice, free buffet breakfast. The staff were very friendly and helpful. When I asked for extra pillows for our room, the staff were quick to respond. This hotel is also pet friendly, so it was nice to see so many four-legged friends with their owners. My one negative comment was that our accessible room did not have a toilet that was easy to use. My husband is in a wheelchair and paralyzed on his right side from a stroke. There were no grab bars against a wall that he could hold onto; just handles attached to the sides of the toilet seat, which were useless for him. Other than the above, I highly recommend this Comfort Inn. Very enjoyable stay.
It's not a 5 but I am countering the 1's others have given them. It is no way a 1. If you want the Marriott than go to the Marriott. The rooms were clean and comfortable, my two requirements. Clean comfortable bed. Yea it needs some work and looks like it has had moisture but it is good for some rest and comfortable stay.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Comfort Inn Rocky Mount places you within a 10-minute drive of Stonewall Manor and Rocky Mount Children's Museum and Science Center. This hotel has 125 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. In central Rocky Mount, the hotel is also close to Golden East Crossing Mall and Rocky Mount Sports Complex.
Free buffet breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception.
All 125 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are also available.
Guests staying at Comfort Inn Rocky Mount enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. Helpful staff can provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Additional amenities include 2 meeting rooms, a 24-hour business center, and a seasonal outdoor pool.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 315 reviews