Comfort Inn Rocky Mount2.5 out of 5.0
Recent guest reviews
The pluses: the hotel looks new, it's pet friendly, and the staff are helpful. The minuses: the room was filthy, the carpeting was torn, there were holes in the walls, mold on the ceiling, stains on the furniture, the A/C was loud and it didn't cool the room. I was only barefoot on the carpet in the hotel room. I was appalled the next morning to see brown water rushing to the drain from my feet! Stay away!
My husband and I checked in with our standard poodle around 5 o'clock in the afternoon after an eight hour day of driving. We were met at the front desk by Caheed and Sherette 2 of the nicest and efficient greeters we have ever had. They proceeded to tell us that every Wed. is customer appreciation day at this Comfort Inn, and they serve a complimentary dinner to all their guests starting at 6:00. We couldn't believe it. They served rice with bourbon chicken and chocolate chip cookies for dessert also water soda or beer. It was fabulous. The room was very updated with wood floors and wonderful linen, and spotless. We will be sure to stop again any time we are passing through. Thank you for a very warm and comfortable visit. H and J Bowns
This has become a regular spot for us to stop while traveling. It is convenient, clean, well run, and dining is within walking distance. The staff is friendly and professional, and the rooms are more than comfortable, and have quality bedding.
The room was clean and all facilities were in good working order. The hotel has a manager's welcome dinner mid week. We had chicken, mac and cheese, salad, soda, beer, and ice cream. This was appreciated after driving 13 hours, eliminating the need to find and drive to a restaurant. Complimentary breakfast was also good offering a wide selection of items. The hotel staff is very helpful, efficient and polite. The hotel is pet friendly, though we did not bring our cat on this trip.
By reading reviews of this hotel I thought it would be fine for an overnight stay, but I was very disappointed. The staff was less than friendly upon check in...although the staff was very courteous and friendly in the morning at check out. The room smelled musty and old, and it was not clean at all. The bathroom was very dirty, and the comforters not much better.
For the past 10 years I have stopped at this hotel with my family since it is a mid point to Florida and pet friendly. However after last nights stay it is time to find a new place. After driving 15 hours all we wanted to do was check in and relax, however the front desk would rather socialize with their friends rather than attend to guest. The whole hotel smells like it was just disinfected. The room was not the cleanest and you can't even see out the windows. It seems that this once nice place is ready for the wrecking ball. It is in major need of a renovation. Also the front desk person just sat there as a dog barked non-stop for 3 hours interrupting all the other guests right to a peaceful night sleep. I can't understand some of these positive reviews about this place, are they even real? It use to be a nice place, hopefully they will redo this place.
Location was good, reasonable hotel for a large number of parents and families that were playing in a local baseball tournament. The staff was patient with all of the kids running around, and they were friendly as well. The hotel is right next to a few restaurants (Texas Roundhouse, Outback), and they served breakfast in the lobby. The room was not the best part.. small beds, terrible sheets, and the room smelled like a cat that had smoking cigarettes all night...
Located just off Interstate and near restaurants. The room was clean, but it's a little dated. Staff was polite. The breakfast food was decent. The bed allowed for a restful sleep. Ample free parking available.
We had a group of 54 people traveling to Myrtle Beach from PA. Hotel was extremely accommodating and staff was very good. Everyone enjoyed our time at this property and we would definitely stay again.
First when I checked in I was given a wrong room and key went to the room and put the key in and opened to find another guest sleeping. When I was given another room the sheets had not been changed on one of the beds also the toilet was dirty. Room has a nasty smell.
Comfort Inn Rocky Mount places you within a 10-minute drive of Stonewall Manor and Rocky Mount Children's Museum and Science Center. This hotel has 125 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. In central Rocky Mount, the hotel is also close to Golden East Crossing Mall and Rocky Mount Sports Complex.
Start your day off right with a free buffet breakfast. For a nice break, mingle with other guests at the free manager's reception.
All 125 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are also available.
Guests staying at Comfort Inn Rocky Mount enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. Helpful staff can provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Additional amenities include 2 meeting rooms, a 24-hour business center, and a seasonal outdoor pool.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 295 reviews