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Extended Stay America - Rockford - I-90

2.5 out of 5.0

Recent guest reviews

This room was very small; the bathroom was tiny- the door barely cleared the toilet. The television had very few channels. We only stayed 1 night; I can’t imagine having an extended stay there. In the upside, the staff was very friendly and helpful

Great experience a lot of construction workers in the hotel a little imitating

This hotel did not have an area to pull up to when checking in which would normally be fine, but not when there is snow on the ground and the temperature is in the negatives. There is not a coffee maker in the room...apparently you can request one? The breakfast consists of oatmeal packets and granola bars. The bathroom was the smallest I have ever seen in a hotel.

love the new look. the remodeling/renovation was well worth it. staff on site was great and very accommodating. will come back for sure!!

I was there by myself only one night as scheduled. The rate was good so I took a shot. Saw a lot of men outside smoking at the main entrance and side entrances every time I left and returned. Made me a little wary in the evening. Saw a guest in shorts, JUST SHORTS no shirt, sitting in the lobby listening to music on his phone. Never saw one female guest the whole time...unusual (I am a male). The check-in lady was super nice. But never saw anyone again at the desk after that. Just a sign on the counter that said "be back in a few minutes." The room including the bed and bathroom was very clean. The light bar on the wall next to my bed wouldn't light. So I looked closer and the top part of the housing was leaning away from the wall about an inch, clearly damaged. Don't think I'll return but maybe for others it would work.

Great room and very convenient with the kitchenette!

Just stayed overnight, but it was fine. They say there is breakfast, but it's just some bagged snacks you can grab.

Pros: Quiet hotel. Friendly staff. Clean room. Cons: No dishes in room. Only roll of tissue was already on roll.

It was a wonderful and relaxing stay and the staff went above and beyond to make sure we had what we needed.

We had a very unsatisfactory experience staying at the Clark Rd. Extended Stay in Rockford, IL. Although the staff was welcoming and kind, the hallways and our room smelled strongly of cigarette smoke despite our room being nonsmoking. Also, the walls are not at all sound proof as we were kept awake for several hours due to a baby crying. We would definitely NOT stay there again nor would we recommend it.

Clean, quiet, and staff was friendly. It was a fantastic central location.

Met all expectations the staff was friendly very clean

The king size bed was very comfy, everything was very clean and neat

Hallways and room smelled bad. Only got room so I could stand to stay by opening window to air out. Would have moved hotels if I had not been prepaid. Would not stay again.

We were on a road trip and needed a quick and cheap hotel. This was clean, quick, and nice for the money we payed.

I was a late arrival and when I arrived the was a cleaning service on the premises. I asked if there were any personnel/staff around. The cleaning lady told me to give her my drivers license and a credit card. She made copies of both items.. I was reluctant to do this because of personal security reasons. This private and personal data was left in an unsecure place the entire night. Recently Chase notified me that a fraud was perpetrated using my Chase card. I believe that this procedure can lead to identity fraud. I am glad that Chase acted swiftly.

We stayed here for a soccer tournament, and it was really close to restaurants shopping the expressway etc. The bed was comfortable, room had a microwave, fridge sink ironing board and stove top.

This hotel was perfect for us to stay at during a recent soccer showcase. It was under 10 minutes from the fields, easy to get to, located close to dining and shopping and was clean. the best part was that we were able to cook in the room. I had 2 children with me and it was a huge money saver being able to make lunch in the room due to having a full sized fridge and a cooktop. The hotel was quiet and the heat/cooling worked very well in the room (almost too well). The room could have been a little bigger but it was fine for our needs. The only complaint that my family had was that there was a very limited choice of channels to watch on TV and that the TV needed to be placed higher so that you could actually lay in bed and watch in comfort. Great stay and we will stay again next year when we go back!

It was a great experience and very clean!! Everyone was very nice and accommodating!

It was better than expected based on other reviewers. If you are a light sleeper the fridge is noisy, but for me it was no big deal. Overall it was good for the price.

653 Clark Rd Rockford IL

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Extended Stay America - Rockford - I-90 places you within a few miles (5 km) of Magic Waters Water Park and CherryVale Mall. This hotel has 104 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's near the airport and also within a 15-minute drive of Anderson Japanese Gardens.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

The 104 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.


Property features

At Extended Stay America - Rockford - I-90, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. There's free parking if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations.

Guest reviews for Extended Stay America - Rockford - I-90

Everyone (7) Couples (3) Business (7) Family (10) Friends (1) Other (9)
3

very small rooms for extended stay

Everyone

This room was very small; the bathroom was tiny- the door barely cleared the toilet. The television had very few channels. We only stayed 1 night; I can’t imagine having an extended stay there. In the upside, the staff was very friendly and helpful

By , from Rockford, Il on Mar 11, 2018

Review comment responded on Mar 12, 2018

Diane, thank you for choosing us. We are happy to know you had an overall pleasant stay and liked the service provided by our courteous associates. However, we are sorry for the problems you encountered in your room and regret the inconvenience it caused. We hope the positive aspect of your visit will bring you back for a much better experience. Sincerely, Hotel Management

4
Everyone

Great experience a lot of construction workers in the hotel a little imitating

By on Mar 1, 2018

Review comment responded on Mar 1, 2018

Thank you for reviewing Extended Stay America. We are happy to know you had an overall great stay, but we are sorry for the noise issue you encountered. We have taken a note of your feedback and have shared with our maintenance team to make sure this doesn’t happen again moving forward. We do hope you will stay with us another time so we can provide you with a much more enjoyable experience. Sincerely, Hotel Management

1

do not recommend

Everyone

This hotel did not have an area to pull up to when checking in which would normally be fine, but not when there is snow on the ground and the temperature is in the negatives. There is not a coffee maker in the room...apparently you can request one? The breakfast consists of oatmeal packets and granola bars. The bathroom was the smallest I have ever seen in a hotel.

By , from Iowa on Jan 3, 2018

Review comment responded on Jan 6, 2018

Thank you for your review. We strive to consistently deliver exceptional service, so we apologize that you had a disappointing experience with us. We have shared your feedback with the staff members and steps have already been taken to prevent these mistakes from being repeated in the future. We truly hope you will give us another chance to prove that we are committed to providing outstanding guest service. Sincerely, Hotel Management

5

very good stay

Everyone

love the new look. the remodeling/renovation was well worth it. staff on site was great and very accommodating. will come back for sure!!

By on Oct 30, 2017

Review comment responded on Nov 1, 2017

We appreciate you staying with us and providing a review of your experience. It’s a pleasure knowing you enjoyed the excellent service provided by our staff and had a great time at our property. We look forward to welcoming you back soon at Extended Stay America. Sincerely, Hotel Management

3

different. not exactly for families.

Everyone

I was there by myself only one night as scheduled. The rate was good so I took a shot. Saw a lot of men outside smoking at the main entrance and side entrances every time I left and returned. Made me a little wary in the evening. Saw a guest in shorts, JUST SHORTS no shirt, sitting in the lobby listening to music on his phone. Never saw one female guest the whole time...unusual (I am a male). The check-in lady was super nice. But never saw anyone again at the desk after that. Just a sign on the counter that said "be back in a few minutes." The room including the bed and bathroom was very clean. The light bar on the wall next to my bed wouldn't light. So I looked closer and the top part of the housing was leaning away from the wall about an inch, clearly damaged. Don't think I'll return but maybe for others it would work.

By , from St. Louis on Sep 28, 2017

Review comment responded on Sep 30, 2017

Pete, thank you for choosing us for your overnight stay. We are glad you liked our affordable rates and had an overall pleasant visit. That being said, we are sorry for missed meeting your expectations and for the maintenance issue you experienced in your room. We have shared your concern with the team to check and fix it. We hope you will consider giving us another chance so we can serve you much better. Sincerely, Hotel Management

5
Everyone

Great room and very convenient with the kitchenette!

By on Aug 30, 2017

Review comment responded on Sep 1, 2017

Thank you for your review of Extended Stay America. We are delighted to read you loved your comfortable room along with the kitchenette. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager

4

fine for the night

Everyone

Just stayed overnight, but it was fine. They say there is breakfast, but it's just some bagged snacks you can grab.

By on Sep 24, 2016

4

in town for work

Families

Pros: Quiet hotel. Friendly staff. Clean room. Cons: No dishes in room. Only roll of tissue was already on roll.

By on Nov 7, 2015

4

clean and friendly

Families

It was a wonderful and relaxing stay and the staff went above and beyond to make sure we had what we needed.

By on Jun 29, 2015

1

family stay

Families

We had a very unsatisfactory experience staying at the Clark Rd. Extended Stay in Rockford, IL. Although the staff was welcoming and kind, the hallways and our room smelled strongly of cigarette smoke despite our room being nonsmoking. Also, the walls are not at all sound proof as we were kept awake for several hours due to a baby crying. We would definitely NOT stay there again nor would we recommend it.

By on May 27, 2015