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Reviews

4.1 / 5Very Good
274 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Airport Shuttle
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Rochester Riverside Convention Center
    1 min walk
  • Popular Location
    Monroe Community College
    2 min walk
  • Popular Location
    Blue Cross Arena
    6 min walk
  • Airport
    Rochester, NY (ROC-Greater Rochester Intl.)
    11 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-01-26. Try updating your dates to see prices for your trip.

    About this area

    Rochester

    Located in Rochester, Hyatt Regency Rochester is in the city center and connected to the convention center. Strong and Rochester Auditorium Theater are cultural highlights of the area. Looking to enjoy an event or a game while in town? See what's happening at Blue Cross Arena or Manhattan Square Park and Ice Rink.

    Popular Location

    What's nearby

    • Rochester Riverside Convention Center - 1 min walk
    • Monroe Community College - 2 min walk
    • Blue Cross Arena - 6 min walk
    • Eastman School of Music - 8 min walk
    • Strong - 10 min walk

    Getting around

    • Rochester Station - 12 min walk
    • Rochester, NY (ROC-Greater Rochester Intl.) - 11 min drive

    Restaurants

    • Scene on Main Street – Restaurant with a bar offering American cuisine. Serves breakfast and lunch, happy hour available.

    About this property

    Hyatt Regency Rochester

    A restaurant, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, a free airport shuttle, and free train station pick-up are also provided. Other amenities include a bar/lounge, a 24-hour business center, and valet parking. All 338 rooms offer thoughtful touches like bathrobes and slippers, as well as comforts such as pillowtop beds and down comforters. Free WiFi and iPod docks are standard, as are flat-screen TVs with cable channels.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Self parking: USD 12.00 per day
    Valet parking: USD 17.00 per day
    Free roundtrip airport shuttle from 6 AM - 11 PM
    Airport shuttle at scheduled times
    Free area shuttle up to 3 miles
    Free roundtrip train station shuttle

    Food and drink

    Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: USD 16-16 for adults and USD 9-9 for children
    1 restaurant
    1 bar
    Room service available

    Things to do

    Fitness center
    Indoor pool

    Family friendly

    Dry cleaning service
    Free area shuttle
    Free cribs/infant beds
    Free rollaway/extra beds
    Indoor pool
    Laundry facilities
    Refrigerator

    Conveniences

    ATM/banking services
    Ballroom
    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    24-hour business center
    Meeting rooms

    Outdoors

    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available
    Braille signage

    More

    Shared microwave
    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Climate control (heating)
    Down comforter
    Free cribs/infant beds
    Free rollaway beds
    Hypo-allergenic bedding
    Pillow-top mattress

    Bathroom

    Bathrobes
    Bathroom (partially open)
    Designer toiletries
    Hair dryer
    Shower

    Entertainment

    55-inch flat-screen TV
    Cable channels
    iPod dock
    Pay movies
    Premium channels

    Food and drink

    Coffee/tea maker
    Refrigerator

    More

    Connecting rooms available
    Desk
    Free newspapers
    Iron/ironing board
    Laptop-friendly workspace
    Phone
    Safe
    Slippers
    4.1

    Very Good

    5 - Excellent
    123
    4 - Good
    98
    3 - Okay
    29
    2 - Mediocre
    16
    1 - Poor
    8
    4.4
    Cleanliness
    4.3
    Service and Staff
    4.1
    Amenities
    4.2
    Property condition

    3/5

    • Liked: Cleanliness, staff & service, amenities

    The property over all was good what I did not appreciate was that I had to schedule extra time to catch the elevator because 2 out of 3 elevators were out of service. Also how does a hotel restaurant close for service for 1 hour between 11 AM n Noon especially on a Sunday when most places are doing brunch till 2PM. I was forced to leave the hotel in cold n snowing conditions to get something to eat !!!

    Stayed 1 night in Jan 2020

    3/5

    • Liked: Cleanliness, staff & service, room comfort
    • Disliked: Property conditions & facilities

    Elevators.

    Broken elevators. Took 30 minutes to get to my room. Elevators have been broken for 4 months now.

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Surprisingly great.

    This old tower hotel has been refurbished. The restaurant is excellent, the room beautifully appointed. I stayed here over a major holiday, and the staff was terrific, the food great and the hotel did not feel deserted. It's a great deal on the weird heart of Rochester.

    Stayed 2 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities, room comfort

    Stayed 2 nights in Jan 2020

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