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3.9 / 5Good
336 reviews


  • Pool
  • Free WiFi
  • Pet Friendly
  • Free Airport Shuttle


What's nearby

  • Popular Location
    Blue Cross Arena
    4 min walk
  • Popular Location
    Rochester Riverside Convention Center
    5 min walk
  • Popular Location
    Frontier Field
    9 min walk
  • Airport
    Rochester, NY (ROC-Greater Rochester Intl.)
    8 min drive

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Your dates need to occur after 2020-01-29. Try updating your dates to see prices for your trip.

    About this area


    Located in Rochester, Holiday Inn Rochester Downtown is in the city center and on a river. Strong and Rochester Auditorium Theater are cultural highlights of the area. Looking to enjoy an event or a game while in town? See what's happening at Blue Cross Arena or Frontier Field.

    Popular Location

    What's nearby

    • Blue Cross Arena - 4 min walk
    • Rochester Riverside Convention Center - 5 min walk
    • Frontier Field - 9 min walk
    • Monroe Community College - 9 min walk
    • Strong - 15 min walk

    Getting around

    • Rochester Station - 15 min walk
    • Rochester, NY (ROC-Greater Rochester Intl.) - 10 min drive


    • River Club – Serves breakfast.
    • State Street Bar & Grill – Alfresco dining restaurant with a bar. Serves dinner and light fare daily.

    About this property

    Holiday Inn Rochester Downtown

    Along with 2 restaurants, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas, a free airport shuttle, and free train station pick-up are also provided. Other amenities include a conference center, a seasonal outdoor pool, and a business center. All 217 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like microwaves and coffee makers. Room service, premium bedding, and free weekday newspapers are among the other amenities available to guests.

    Property amenities


    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Self parking: USD 5 per day
    Free roundtrip airport shuttle from 4:00 AM - 11:00 PM
    Free area shuttle
    Free train station pick-up shuttle

    Food and drink

    Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: USD 9.95 per person
    2 restaurants
    1 bar
    Room service available

    Things to do

    Fitness center
    Seasonal outdoor pool

    Family friendly

    Dry cleaning service
    Free area shuttle
    Free cribs/infant beds
    Laundry facilities
    Rollaway/extra beds (surcharge)
    Seasonal outdoor pool


    ATM/banking services
    Banquet hall
    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Wedding services

    Languages spoken


    Business services

    Business center
    Computer station
    Meeting rooms
    Conference center (12000 square feet of space)


    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available
    Braille signage


    Smoke-free property
    TV in lobby

    Room amenities


    Air conditioning
    Blackout drapes/curtains
    Free cribs/infant beds
    Premium bedding
    Rollaway/extra beds (surcharge)


    Free toiletries
    Hair dryer
    Shower/tub combination


    Cable channels
    Flat-screen TV
    Premium channels

    Food and drink

    Coffee/tea maker


    Connecting rooms available
    Free local calls
    Free newspapers (weekdays)
    Iron/ironing board
    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Location to Arena, parking. Bar area was nice- expansive- friendly staff.

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Disappointed that complimentary breakfast was not included.

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Everything was within walking distance of the hotel

    Stayed 2 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 2 nights in Jan 2020


      The shuttle bus drivers had a lot of trouble getting us to and from our destinations. Did not take our numbers to call us nor used any type of gps to locate our destinations. We were displeased with the fact that parking was not free with our stay and we were not notified by the front desk agent when getting our parking pass. The rooms were so incredibly hot and there were no fans the thermostat said our room was 75 degrees with the heat set to 60. I had to crack the patio door in winter to cool it down not to mention is unsafe.

      Stayed 1 night in Dec 2019

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