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Reviews

4.2 / 5Very Good
296 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Airport Shuttle
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Rochester Riverside Convention Center
    1 min walk
  • Popular Location
    Monroe Community College
    2 min walk
  • Popular Location
    Blue Cross Arena
    7 min walk
  • Airport
    Rochester, NY (ROC-Greater Rochester Intl.)
    8 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-02-28. Try updating your dates to see prices for your trip.

    About this area

    Rochester

    Located in Rochester, Hilton Garden Inn Rochester Downtown is in the city center and near a train station. Strong and Rochester Auditorium Theater are cultural highlights of the area. Seneca Park Zoo and Seabreeze Amusement Park are also worth visiting.

    Popular Location

    What's nearby

    • Rochester Riverside Convention Center - 1 min walk
    • Monroe Community College - 2 min walk
    • Blue Cross Arena - 7 min walk
    • Eastman School of Music - 7 min walk
    • Strong - 9 min walk

    Getting around

    • Rochester Station - 11 min walk
    • Rochester, NY (ROC-Greater Rochester Intl.) - 8 min drive

    Restaurants

    • Drifters – Restaurant with a bar. Serves lunch and dinner daily.

    About this property

    Hilton Garden Inn Rochester Downtown

    This smoke-free hotel features 2 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. All 106 rooms offer conveniences like refrigerators and microwaves, along with free WiFi, free wired Internet, and iPod docks. Flat-screen TVs, room service, and free local calls are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Self parking: USD 10 per day
    Valet parking: USD 15 per week
    Free roundtrip airport shuttle from 6 AM - 10 PM
    Airport shuttle at scheduled times, on request

    Food and drink

    Breakfast available for a fee: USD 10.95 for adults and USD 6.95 for children
    2 restaurants
    1 bar
    Room service available

    Things to do

    Fitness center
    Indoor pool

    Family friendly

    Dry cleaning service
    Free cribs/infant beds
    Free rollaway/extra beds
    Grocery/convenience store
    Indoor pool
    Laundry facilities
    Microwave
    Refrigerator
    Snack bar/deli

    Conveniences

    ATM/banking services
    Banquet hall
    Elevator
    Front-desk safe
    Grocery/convenience store
    Newspapers in lobby

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    24-hour business center
    2 meeting rooms
    Computer station
    Conference space

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    Braille signage
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Fireplace in lobby
    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Blackout drapes/curtains
    Free cribs/infant beds
    Free rollaway beds

    Bathroom

    Free toiletries

    Entertainment

    37-inch flat-screen TV
    iPod dock
    Pay movies
    Premium channels

    Food and drink

    Microwave
    Refrigerator

    More

    Connecting rooms available
    Free local calls
    Phone
    Safe
    4.2

    Very Good

    5 - Excellent
    143
    4 - Good
    100
    3 - Okay
    35
    2 - Mediocre
    12
    1 - Poor
    6
    4.5
    Cleanliness
    4.5
    Service and Staff
    4.0
    Amenities
    4.3
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff was friendly and the hotel room was your average hotel room which was a bit high for $155 per night plus parking. It was below 10 degrees when we visited and each time you go to the parking deck you have to walk outside and up the stairs or elevator to the parking deck to your car and you’re completely outside. It made it a little chilly but I wasn’t the worst experience. We didn’t utilize any of the amenities due to other plans but I will say that our shower was a little dirty when we first used it which I felt was a bit disappointing (there were a couple hairs in there). All in all, I’d stay there again (especially with the lack of choices in downtown).

    Stayed 2 nights in Feb 2020

    2/5

      This traveler didn’t leave comments with their review
      Stayed 2 nights in Feb 2020

      3/5

      • Liked: Cleanliness, staff & service, property conditions & facilities
      • Disliked: Amenities

      Very clean. Neat old building but inside was very modern and well decorated. Aesthetically pleasing. However, the room was much smaller than anticipated for the price and didn't include basic amenities like extra cups/reusable glasses - we reused the same 2 paper cups for water all weekend. The Coke vending machine on our floor was out of almost everything, the breakfast buffet was not being replenished (it ended at 11 and we arrived at 10 for breakfast and there was no fruit, juice, glasses for juice, bacon, syrup for waffles) and the dining area for the breakfast buffet was not well kept - we had to take silverware and coffee mugs from other tables, many tables still had remnants of the previous guest still sitting there (crumbs, used napkins). Other than being fascinated by the history of the building, we will probably look elsewhere for our next local weekend getaway.

      Stayed 2 nights in Feb 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Stayed 1 night in Jan 2020

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