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Extended Stay America - Rochester - Greece

2.5 out of 5.0

Recent guest reviews

Hotel is clean and very nice stuff. . Good location

The staff was not accomadating at all; found ants in the tub, along with some pubic hair; we asked for a roll away bed and when we opened it, there were ashes in it and they were in horrible condition with springs popping out of the mattress

Seems stupid to have a suite and have to ask for dishes silverware glasses and pots and pans

We needed a room because we had to leave our house for 2 days of some work being done It served our needs.

Decent hotel for the price. Loved the room, check in as kind of a pain though. Overall decent experience.

we arrived at the hotel for check in and had to wait about 30 min to get checked in because no one was at the front desk and nor could they be found. the entrance and hallway had dirt and small pieces of garbage all over the floor. the room was not too dirty but could have been cleaned a little better.

This was our 2nd stay here, & once again we had an awesome experience. We got a studio room w/ full kitchen for under $70, what a deal! It was spacious & very clean. Its close to so many great restaurants & the mall, minutes from downtown. Will definitely be back!

If you frequently stay in Extended Stay hotels, then you know what to expect. Unlike many other Extended Stays this one didn't have a pool. Also, we didn't have shampoo in our room. Other than that, it was the very regular stay at Extended Stay.

Awesome place for long time stay. Food and shopping close by. I would recommend to family and friends.

Room was neat and clean. Hotel was well kept and grounds were very nice with Ducks and ponds and ducklings as well.

I've stayed here before. The cleanliness of the rooms are a hit or miss. Last time the room was very clean, but this time it was very dirty. Location is good.

I stayed for a week and was treated very well; the staff were more than helpful. The room was great. This is not 5 star accommodations but the value is unsurpassed.

Very clean and well equipped. Quite, comfortable and convenient,. A good value but validate room rates.

I arrived very late... had no issues there. That's about the only good thing I can say. Lets keep it to the point... my room was NOT clean! There was toothpaste in the bathroom sink & hair on the floor!! The toilet was questionable too :( I had to go to the nearest store and purchase Lysol wipes and sanitize EVERYTHING, before I could even relax!!! Sheets were clean, but I was leary of the comforter. Needless to say... sometimes you truly get what you pay for!! Needed to save money, was picking up my kid from RIT for the summer. Already costly trip from AZ!! But will definitely fork over the extra dough on the return trip!! Stayed at the Comfort Inn & Suites the last time, for around the same price. And it was much much better!!! Very nice scenery and quiet area. I enjoyed watching the family of Ducks that lived in the pond, on the premises! Yes, that's the highpoint of my stay. LOL

Before I book on Online I read the reviews and while having tea at a restaurant we went online & booked it in couple of minutes... and the best part is I was not asked to sign in and create an account, just booked it and we were on our way to see the nice room. Front desk need to be warmer person and we did not feel welcomed and it was the only place where we had to to sign some kind of waivers, not only me, but my partner too, which was very weird. Also, it was strange to have fridge, iron board, microwave, sink, some cookware, but no hair dryer!

The staff was very accomodating. That was what I found was most notable. I was disappointed that I was not given a non smoking room as requested more than two months prior and which I had confirmed less than a week prior. The TV did not work, but the staff seemed grateful when I informed them of the problem so they could correct it for the next guest. The room was not equipped with a hair dryer, but it was available at the front desk/

The hotel itself was fine. Room was clean, spacious and comfortable. The bed was excellent. We went to bed at 10:00 PM and were kept awake until after 2:00 AM by people on the second floor, just above us. It sounded as if a cage full of large monkeys had been let loose above...jumping, banging, running, etc. It continued for hours. We had an early event the next morning...our daughter's college graduation. We were exhausted. The better value would have been to sleep in our car in an anonymous parking lot.

We enjoyed the ease of our stay, the accessibility of the hotel to the highway, the access to a kitchen and the friendly staff. Nothing fancy, but perfect for our needs and pet friendly.

Staff were nice and helpful, was great room with kitchen and was comfy if your planning to be inside chillin out most of your stay, there tv channels are awful I saw the film Apollo 18 on tv 9 times in 6 days bring laptop with ya,. Enjoy

I have stayed at worse places for more money!!! Amazing....like your own studio apartment....very comfortable almost feels like home!!!

600 Center Place Dr Rochester NY

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located within 2 miles (3 km) of Mall at Greece Ridge, Extended Stay America - Rochester - Greece is within 3 miles (5 km) of Kodak Center for Performing Arts. This 125-room aparthotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Maplewood Park and Seneca Park are also nearby.


Dining

Start your day off right with a free on-the-go breakfast offered each morning.


Rooms

The 125 air-conditioned apartments feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, free local calls, and ironing boards. Weekly housekeeping is available.


Property features

Renovated in 2012, Extended Stay America - Rochester - Greece offers free WiFi in public areas, coffee in a common area, and laundry facilities. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. This aparthotel also has barbecue grills.

Room options

Studio, 1 Queen Bed, Smoking

Queen 1 | Sleeps 2

Guest reviews for Extended Stay America - Rochester - Greece

Everyone (5) Couples (12) Business (3) Family (5) Friends (1) Other (7)
4

nice and clean hotel

Everyone

Hotel is clean and very nice stuff. . Good location

By , from New York on Sep 11, 2017

Review comment responded on Sep 13, 2017

Galya, thank you for staying at Extended Stay America. We are delighted to read you liked our well-kept property and convenient location. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager

1

worst place ever!!

Everyone

The staff was not accomadating at all; found ants in the tub, along with some pubic hair; we asked for a roll away bed and when we opened it, there were ashes in it and they were in horrible condition with springs popping out of the mattress

By on Sep 2, 2017

Review comment responded on Sep 4, 2017

We truly care about ensuring the comfort of all our guests, so I apologize that we fell short. We are extremely sorry for the service and cleanliness issues you encountered while you were here. Our housekeeping director has been informed and will take whatever action is needed to prevent a future occurrence. We would like to regain your trust and hope to serve you again in the future. Sincerely, General Manager

3
Everyone

Seems stupid to have a suite and have to ask for dishes silverware glasses and pots and pans

By , from NC on Aug 28, 2017

Review comment responded on Aug 30, 2017

Thomas, thank you for being our guest. Although you had an overall pleasant stay, we are sorry that you were disappointed with our dishware policy. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We appreciate you choosing us, and please give us another chance to make a better impression on your next visit to our area. Sincerely, General Manager

4

it work for us.

Everyone

We needed a room because we had to leave our house for 2 days of some work being done It served our needs.

By , from Rochester my on Oct 6, 2016

3

nice location

Everyone

Decent hotel for the price. Loved the room, check in as kind of a pain though. Overall decent experience.

By , from upstate New York on Aug 14, 2016

2

not so good

Couples

we arrived at the hotel for check in and had to wait about 30 min to get checked in because no one was at the front desk and nor could they be found. the entrance and hallway had dirt and small pieces of garbage all over the floor. the room was not too dirty but could have been cleaned a little better.

By on Oct 9, 2014

5

weekend trip for carifest

Couples

This was our 2nd stay here, & once again we had an awesome experience. We got a studio room w/ full kitchen for under $70, what a deal! It was spacious & very clean. Its close to so many great restaurants & the mall, minutes from downtown. Will definitely be back!

By on Aug 11, 2014

4

stayed in this hotel on the way to nigara falls

Families

If you frequently stay in Extended Stay hotels, then you know what to expect. Unlike many other Extended Stays this one didn't have a pool. Also, we didn't have shampoo in our room. Other than that, it was the very regular stay at Extended Stay.

By on Jul 21, 2014

3

great stay.

GetawayWithFriends

Awesome place for long time stay. Food and shopping close by. I would recommend to family and friends.

By on Jul 18, 2014

3

great for a short stay

Couples

Room was neat and clean. Hotel was well kept and grounds were very nice with Ducks and ponds and ducklings as well.

By on May 20, 2014