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Wyndham Garden Playa del Carmen

3.0 out of 5.0

Recent guest reviews

The hotel was surprisingly clean and the staff was very courteous.

Good place in the hotel area Kinda noisy Good pool Great brealfast buffet Their shuttle wont take luggage US$5 To town cab

Everything was great, we did have to pay for breakfast. It would be better if the shuttle would bring you back to the hotel too.

El hotel esta bien buena actitud del personal. Las habitaciones estan amplias y con la remodelacion va a quedar mucho mejor

The room was nice but the staff wasn't very helpful and had a big language barrier.

1.Improve the variety of the breakfast dishes at times 2. Improve the staff service 3. Give more tourist information to costumers 4.include more entertainment and activities for people staying at the hotel even for special dates like new years eve.

The HIE is new enough that everything still works. It's clean and stark and we had a view of the white wall on the next building 5 feet away. The construction craftsmanship is horrible... crooked thermostats, angled window frames etc. It is a 15 minute walk to the Playa Promenade, so not as far as some reviewers claim. Breakfast is ample, but like most Yucutan food, not that good. Coffee was cold on every day.

It's a great place to stay off the noise of Playa. It's neat, the location is very good -- a walkable distance to the 5ta Avenida and the mall. Its got a pool, comfortable rooms and premium service. As every other Holiday Inn, it's an above average experience for people who are looking to rest well while travellin on business.

hotel is far from the beach which in a very silence area, the hotel claim to have WIFI connection which you can't have any signal inside the room - only Cable connection the shower curtain is too short which make all the bathroom being flooded. and needed to throw 2-3 towels in order to use the bathroom which is a very waste.


The Hotel is an american style place but the air conditining needs to be turned on in the Lobby and the hallways. Its very hot in the day and you feel it as soon as you come out of your room. The staff was very helpful and when I asked for something it was taken care of quickly. It was a great place to take a long vacation on a buget. I was there for 21 days and I was able to sight see and visit all the attraction I wanted . I would stay at this hotel again.

The hotel fulfilled our expectation. The one thing that i didn´t like was the staff... it was not very kind, specially the ones in the front desk

This hotel was perfect for our needs. We were traveling from Cancun to the extreme south of the Myan coast, to Xcalak. Too far to drive after picking up the rental car. Easy access off 307. Newer hotel, with large, clean and comfortable rooms. Great front desk service. Nothing bad to say.

Great hotel - a good long walk to the beach but for the price, I could have cared less how much of a walk there was. Great value for the money, nice room, nice staff and the walk was good for my health!

I booked the hotel through [...]. But the hotel could not find my reservation. totally ruined my vacation. !!!!!!

excellent location. 10 minute walking from the 5th Avenue.

We just chilled for 2 weeks and got a good tan. we were their for their 200th Bday what a treat. the Mexicans are so nice what a change from the states where no one could give a rats behinds about you. We Love That area of Mexico and will start looking for better deals rent places for very cheap no 5 stars here though but we go for the people and the warmest waters you've ever been in

beach and visited Playa

Good value on a hotel. Location was OK. Breakfast was also OK. Bare Bones Hotel but clean.

need to remove smoking rooms from options, law changed 8/08

Lote 5 Manzana 29, Fraccionami Playa del Carmen QROO

Located in Playacar, Wyndham Garden Playa del Carmen is within a mile (2 km) of sights such as Yucatek Divers and Playa del Carmen Maritime Terminal. This 196-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking. It's in central Playa del Carmen and also close to Central Square and Nuestra Senora del Carmen Catholic Church.


Enjoy a leisurely bite to eat at Desayuno Express, the hotel's onsite restaurant. For a nice break, mingle with other guests at the free manager's reception. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


All 196 air-conditioned rooms provide coffee makers, free newspapers, and free local calls. Guests can expect to find free WiFi and LED TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, ironing boards, and desks are also available. Bathrooms are shared.

Property features

At Wyndham Garden Playa del Carmen, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and tours/tickets. Additional amenities include 3 meeting rooms, a conference center, and a 24-hour business center.

Room options

Suite, 1 King Bed

King 1 | Sleeps 4

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Standard Room, 1 King Bed

King 1 | Sleeps 2