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Recent guest reviews

Pool was full of animals droppings big animals and really cold, the sofa cama was IMPOSSIBLETO SLEEP INN , no towells for the pool , the hotel needs a lot of TLC , not close to the 5 th , ave

It was close to the center city and the beach. It was great to be be able to wash and dry clothes after a long day at the beach. The beds were very comfortable and the free breakfast was great. The staff was super friendly. Staff also reminded folks to wear their masks if not seated at the table. Great place overall.

Great staff, clean rooms, fair price and within walking distance or a short taxi ride from beach.

a little bit far off the path... but, it is walking distance to the maritime ferry and 5th avenue in Playa del carmen. Breakfast was not so good the first morning... but, a little better the second day...

Been here several times regularly and it is odd I continue to return. Hoping it would change but just is a little worse each time I return. it used to be Holiday Inn Express so I have been here 50 times for sure in 10 years. The doors and latches from the parking lot to the inside do not work and have not for months and months. Even though you get a room with 2 queens - any where else that is always 2 people for sure for that price - sometimes all 4 - but here you will charged per person 2,3 & 4.

Very clean and easy access with a better than expected breakfast buffet and a convenient location

We had a good breakfast. Service was good. the pool was clean.

I had a wonderful stay. The room was clean and exactly what i needed. The staff was helpful and friendly. The location was central to all local activities.

The room was mildly clean upon arrival. Daily the beds were changed and towels replenished. However there was no cleaning done. The last day of my stay I placed the do not disturb sign on the door when I returned the beds had been made up.

The hotel was surprisingly clean and the staff was very courteous.

Good place in the hotel area Kinda noisy Good pool Great brealfast buffet Their shuttle wont take luggage US$5 To town cab

Everything was great, we did have to pay for breakfast. It would be better if the shuttle would bring you back to the hotel too.

The room was nice but the staff wasn't very helpful and had a big language barrier.

1.Improve the variety of the breakfast dishes at times 2. Improve the staff service 3. Give more tourist information to costumers 4.include more entertainment and activities for people staying at the hotel even for special dates like new years eve.

El hotel esta alejado del bullicio pero no esta muy lejos, es comodo y de buen precio, el desayuno es variado y bueno. El staff es amable.

El hotel esta bien buena actitud del personal. Las habitaciones estan amplias y con la remodelacion va a quedar mucho mejor

Lote 5 Manzana 29, Fraccionami Playa del Carmen QROO

Hotel highlights

  • Walking distance to Quinta Avenida
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Playacar within a short walk of Quinta Avenida, Wyndham Garden Playa del Carmen is within 2 miles (3 km) of other popular sights such as Mamitas Beach. This 196-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free manager's reception.


Rooms

Guests can expect free WiFi and LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, free local calls, and safes are also available. Housekeeping is available on request.


Property features

Guests of Wyndham Garden Playa del Carmen have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with an area shuttle. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking (One-Bedroom)

1 King Bed | Sleeps 4

Superior Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Superior Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Wyndham Garden Playa del Carmen

Everyone (14) Couples (3) Family (1)
3
Family

Pool was full of animals droppings big animals and really cold, the sofa cama was IMPOSSIBLETO SLEEP INN , no towells for the pool , the hotel needs a lot of TLC , not close to the 5 th , ave

By on Dec 15, 2023

Review comment responded on Dec 18, 2023

Dear Alejandro,Thank you very much for your recent visit to Wyndham Garden Playa del Carmen, We really appreciate your comment. We will continue to strive to improve areas of opportunity. We hope to receive you again in this your home. Count on us.

4
Everyone

By on Nov 28, 2023

Review comment responded on Nov 29, 2023

Muchas Gracias por su reciente visita a Wyndham Garden Playa del Carmen agradecemos su puntuaciĆ³n. Lo esperamos pronto. Cuente con nosotros.

4
Family with small children

It was close to the center city and the beach. It was great to be be able to wash and dry clothes after a long day at the beach. The beds were very comfortable and the free breakfast was great. The staff was super friendly. Staff also reminded folks to wear their masks if not seated at the table. Great place overall.

By on Dec 31, 2021

Review comment responded on Feb 15, 2022

Dear Walter, We appreciate the time it took to give us your valuable comments about your stay at Wyndham Garden Playa del Carmen, how nice to know that you enjoyed the rooms and the service of our staff. We will continue to strive to improve the areas of opportunity with breakfast, and we hope you will give us the opportunity to continue attending you in your future visits to Playa del Carmen, we will be happy to receive you !! Best regards

4
Partner Couples

Great staff, clean rooms, fair price and within walking distance or a short taxi ride from beach.

By on Oct 21, 2019

Review comment responded on Oct 21, 2019

Thank you very much for your recent visit to Wyndham Garden Playa del Carmen, we greatly appreciate your preference and the knowledge that I enjoy our facilities and service from our staff. We hope to receive you again in this your house Count on us.šŸ

4
Everyone

a little bit far off the path... but, it is walking distance to the maritime ferry and 5th avenue in Playa del carmen. Breakfast was not so good the first morning... but, a little better the second day...

By on Aug 12, 2019

Review comment responded on Aug 14, 2019

Thank you very much for your recent visit to Wyndham Garden Playa del Carmen, we greatly appreciate your comment. We will continue to strive to improve areas of opportunity. We look forward to receiving you again in this your home Count on us.šŸ

2
Everyone

Been here several times regularly and it is odd I continue to return. Hoping it would change but just is a little worse each time I return. it used to be Holiday Inn Express so I have been here 50 times for sure in 10 years. The doors and latches from the parking lot to the inside do not work and have not for months and months. Even though you get a room with 2 queens - any where else that is always 2 people for sure for that price - sometimes all 4 - but here you will charged per person 2,3 & 4.

By on May 25, 2019

Review comment responded on May 27, 2019

Thank you very much for your recent visit to Wyndham Garden Playa del Carmen, we appreciate your comment. We will continue to strive to improve the areas of opportunity. Ā  We hope to receive you again in this your house Count on us.šŸ

5
Everyone

By on Nov 5, 2018

4
Everyone

Very clean and easy access with a better than expected breakfast buffet and a convenient location

By on Sep 17, 2018

Review comment responded on Sep 17, 2018

Dear Guest; Thank you for taking the time to give us your valuable comments. We are pleased to know that we were able to meet your expectations about the services provided for our staff. Our goal is your satisfaction, and provide memorable experiences as well. Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon! Best Regards. Count on us!

4
Everyone

We had a good breakfast. Service was good. the pool was clean.

By on Jul 14, 2018

Review comment responded on Jul 15, 2018

Dear Guest, Thank you for taking the time to give us your valuable comments. Our goal is your satisfaction, and provide memorable experiences as well. Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon! Best Regards. Counto on us!

5
Everyone

I had a wonderful stay. The room was clean and exactly what i needed. The staff was helpful and friendly. The location was central to all local activities.

By , from Colorado on May 11, 2018

Review comment responded on May 13, 2018

Dear Guest Thank you for taking the time to give us your valuable comments. We are pleased to know that we were able to meet your expectations about the services provided for our staff. Our goal is your satisfaction, and provide memorable experiences as well. Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon! Best Regards Manager of Guest Service

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