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Located in Playacar within a 5-minute walk of Playacar Golf Club, Royal Hideaway Playacar All Inclusive - Adults only is within 2 miles (3 km) of Playa del Carmen Maritime Terminal. This 200-room, 4.5-star hotel has 6 outdoor pools along with a full-service spa and 6 restaurants. On the beach, the hotel is also close to Xcaret Eco Theme Park and Yucatek Divers.


Free breakfast is included with your stay. This hotel is home to 6 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


All 200 air-conditioned rooms provide free minibar items, balconies, and iPod docks. 37-inch flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and designer toiletries. Other amenities include coffee makers, free newspapers, and free bottled water.

Property features

Guests of Royal Hideaway Playacar All Inclusive - Adults only have access to a full-service spa, 6 outdoor pools, and a fitness center. If you drive, take advantage of free valet parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and concierge services. Other amenities at this adults-only hotel include a spa tub, a sauna, and an outdoor tennis court.


  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Royal Hideaway Playacar All Inclusive - Adults only

Lote Hotelero No 6 Desarollo Playa del Carmen QROO 77710

Hotel Amenities

All-Inclusive Details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities

  • Bicycling
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball


  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Hotel Amenities

This adults-only resort is a tranquil sanctuary, filled with soothing music in public areas and quiet elsewhere. Chilled sparkling wine and towels greet guests in a hushed, fragrant skylit lobby featuring white columns and Spanish-style paintings.

Among the Royal Hideaway's amenities is a full-service health-and-beauty spa offering various massage techniques, body and facial treatments, and hair and nail care (surcharges for all products, treatments, and services). The spa also provides complimentary use of its sauna, spa tub, and air-conditioned fitness center with cardio and weight equipment. A personal attendant is on duty at the fitness center 12 hours a day.

The main building is set apart from the yellow lodging villas by its rose color and contains a 24-hour business center with 4 computers offering complimentary wireless Internet access. There are 2 meeting rooms. A valet is on hand to park your vehicle for free. Like all major Riviera Maya hotels, this Playa Del Carmen resort has a water-purification system.

The Chef's Table at the resort's signature restaurant, Las Ventanas, features a bi-weekly dining experience where guests can interact with the resort's executive chef and his team. The interactive experience features a live video feed from the kitchen, allowing guests to watch as decadent dishes are prepared exclusively for the Chef's Table (advance reservations required; surcharge may apply).

  • Sauna 
  • Full-service spa 
  • Spa treatment room(s) 
  • Spa tub 
  • Free newspapers in lobby 
  • Hair salon 
  • Multilingual staff 
  • Bar/lounge 
  • Gift shops or newsstand 
  • Shopping on site 
  • Conference space 
  • Business center 
  • Porter/bellhop 
  • 24-hour front desk 
  • Total number of rooms - 200 
  • ATM/banking 
  • Dry cleaning/laundry service 
  • Tennis on site 
  • Wedding services 
  • Free breakfast 
  • Concierge services 
  • Fitness facilities 
  • Number of outdoor pools - 6 
  • Tours/ticket assistance 
  • Free WiFi 
  • Meeting rooms 2 
  • Free valet parking 
  • Garden 
  • Year Built 1998 
  • Number of restaurants - 6 
  • Number of meeting rooms - 3 
  • Outdoor tennis court 
  • Spa services on site 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free valet parking

Room Amenities

Royal Hideaway Playacar All Inclusive - Adults only offers 200 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies. Beds feature premium bedding. 37-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, designer toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless high-speed Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Coffee/tea maker 
  • Hair dryer 
  • Bathrobes 
  • Room service (24 hours) 
  • Designer toiletries 
  • Balcony 
  • Ceiling fan 
  • Premium bedding 
  • Jetted bathtub 
  • DVD player 
  • Access via exterior corridors 
  • Blackout drapes/curtains 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Free newspaper 
  • In-room safe 
  • Phone 
  • Iron/ironing board 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Private bathroom 
  • In-room massage available 
  • Separate bathtub and shower 
  • Satellite TV service 
  • Flat-panel TV 
  • Free WiFi 
  • iPod docking station 
  • Connecting/adjoining rooms available 

Where to Eat

Ventanas - Serving international menus for à la carte breakfasts and dinners in a room featuring dark woods, recessed ceilings, and plush linens, this restaurant offers occasional live music in the evenings. Reservations required. Dress code: Casual elegance with long pants, closed shoes, collared shirt for men. No shorts, jeans, sandals or running sport shoes; women may wear evening dress sandals.

Palazzo - This à la carte Italian dinner house provides white-linen service and commands views of the resort's grounds and the Caribbean. Both inside seating and terrace seating are available. Reservations required. Dress code: Casual elegance with long pants, closed shoes, collared shirt for men. No shorts, jeans, sandals or running sport shoes; women may wear evening dress sandals.

Spices - At breakfast, this restaurant serves the resort's only buffet meal. Later, à la carte lunches and dinners feature Mexican and Caribbean flavors. Reservations required. Dress code: Casual elegance with long pants, closed shoes, collared shirt for men. No shorts, jeans, sandals or running sport shoes; women may wear evening dress sandals.

Azia - In a room graced by bamboo accents, Azia serves à la carte dinners of Japanese-Thai dishes. Reservations required. Dress code: Casual elegance with long pants, closed shoes, collared shirt for men. No shorts, jeans, sandals or running sport shoes; women may wear evening dress sandals.

The Grill - Grilled specialties are enjoyed al fresco.

Beach Snack Bar - From late morning until sunset, light meals such as burgers, salads, soups, and nachos are served here to sunbathers by the pool and on the beach.

Allegria - This lounge features various themed evenings.

Beach Bar - Open from late morning until the dinner period.

Cigar Bar - Located in Ventanas, this room is open for evening cigars and drinks.

Club Royale - Once a week, the resort's theater offers dinner and drinks with a show.

Nearby Things to Do

Guests of Royal Hideaway Playacar Resort All Inclusive - Adults only can try a range of land and water sports including beach soccer, bocce ball, kayaking and windsurfing, all while using the resort's equipment. The two tennis courts, six swimming pools, fitness center with cardio and weight equipment plus spa tub and sauna, offer plenty to enjoy at this Playa del Carmen resort.

Golf enthusiasts do not have to go far: the entrance to Playacar Golf Club is 150 meters (164 yards) away. The facility provides an 18-hole, par 72 championship golf course designed by Robert Von Hagge. (Surcharges apply for greens fees and equipment rental.)

The Royal Hideaway Playacar hotel features 6 outdoor swimming pools.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Personal motorized watercraft on site 
  • Water skiing nearby 
  • Parasailing nearby 
  • Fitness classes on site 
  • Kayaking on site 
  • Sailing on site 
  • Scuba diving on site 
  • Snorkeling on site 
  • Volleyball on site 
  • Windsurfing on site 
  • Yoga classes/instruction on site 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower 
  • In-room accessibility 
  • Accessible bathroom 

Hotel Policies


Minimum check-in age is 18

Check-in time ends at midnight

Check-in time starts at 3 PM

Special check-in instructions:

Travel change options for Occidental Hotel and Resort guests with reservations to destinations under a hurricane watch or warning:
Canceling reservation within 48 hours of departure: Guests can cancel without penalty and rebook a reservation if the airport is closed or flights are cancelled within 48 hours of travel. Reservations must be rebooked within 14 days of the original travel dates. Specific travel dates apply.
Guest departing early: Guests who choose to depart early will be credited for the unused nights, which may be applied towards a future stay at the same resort. Reservations for unused nights must be rebooked within 30 days after the storm. Specific travel dates and other restrictions apply.
Rebook the same hotel for a later date: The hotel will honor the original rate for guests who wish to postpone their vacation and travel at a later date. Reservations must be rebooked within 30 days after a storm. Specific travel dates and other restrictions apply.
Changing travel plans to the same brand at a different destination: Guests can choose a different destination that is not affected by the hurricane and transfer their reservation within the brand at the originally confirmed rate, subject to availability (except Grand Aruba). Other restrictions apply.
Guests must contact the hotel for specific booking and travel dates, using the information on the confirmation received after booking.


Check-out time is noon

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Caters to adults only

No rollaway/extra beds available

No cribs (infant beds) available

The restaurants at this property enforce a formal dress code. For more details, please contact the office using the information on the reservation confirmation received after booking.


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

  • Royal Hideaway Playacar And Occidental Resorts
  • Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
  • Royal Hideaway Playacar Adults Playa del Carmen
  • Royal Hideaway Playacar Adults
  • Royal Hideaway Playacar Resort All Inclusive Adults
  • Royal Hideaway Playacar All Inclusive Adults Playa del Carmen
  • Royal Hideaway Playacar All Inclusive Adults
  • Hideaway Playacar
  • Playacar Hideaway
  • Playacar Royal Hideaway
  • Royal Hideaway
  • Royal Hideaway All Inclusive
  • Royal Hideaway Playacar
  • Royal Hideaway Playacar All Inclusive
  • Royal Playacar
  • Royal Playacar Hideaway
  • Occidental Royal Hideaway
  • Royal Hideaway Mexico
  • Royal Hideaway Playa Del Carmen
  • Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen

We should mention

A resort fee is included in the total price displayed. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • The property is a member of the Leading Hotels of the World.

Up to USD 500 in Resort Discounts Per Stay

Book a stay in any room or rate category now - December 31, 2016, for travel within the same period, and receive up to USD 500 in resort discounts per room, per stay, as follows:

  • 25% off a romantic dinner on the beach
  • 25% off the chef table at Las Ventanas restaurant
  • 20% off bottle of wine or Champagne
  • 20% off spa services
  • 20% off late check-out
  • 15% off laundry service
  • 10% off shopping purchases in Logo Shop
Full details at check-in. Guests can apply discounts on the total value of the purchase price for the stated services. At the time of purchase, guests will be required to provide the wristband folio number, room number, and sign a discount voucher. No extra deductions will be made from the guest’s bill at time of check-out. Discounts cannot be exchanged for cash, neither totally nor partially, and no unused portion thereof will be refunded. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Golf Promotion

Book a 3-night minimum stay in any room or rate plan July 2, 2015 - December 20, 2016 for travel July 2, 2015 - December 20, 2016 and receive the following benefits:

  • 1 free round of golf per stay with a 3-night stay or more, or 2 rounds for stays of 7 nights or more for 1 person
  • Complimentary transportation to the golf course
  • Golf cart rental for the round
  • USD$50 spa credit per room for use at the hotel spa for massages (not valid on products)
Full details at check-in. Spa appointment may be required. Tee times can be booked one week in advance of play. Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.

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