Skip to main content
Beginning of main content

Playa Palms Beach Hotel

3.5 out of 5.0

Recent guest reviews

small charming hotel, clean, good location, not one of your grand luxurious resorts; but don't overlook that it has no elevators. also no restaurant - continental breakfast is delivered to the room. beach here is quite small, but very atmospheric, all the sport fishing charter boats are moored just off the beach. A bit hard to find, even our taxi had trouble.

The hotel employees were very accommodating with every request. There are 6 ocean front rooms. Some ocean view rooms have a better view than the ones near the lobby, which means a better breeze. The beach is small in the winter from beach erosion, so you are mostly under palm trees in your lounge chairs. The staff will bring you ordered food from next door, as this hotel doesn't have a restaurant. Very convenient to shops and restaurants on 5th Ave. This is not a great place for kids, as most adult are trying to relax. The pool is narrow. As an adult place it's great!

Beautiful close to beach great view Staff was great and great room service

Nice, pleasant experience for a one night stay. Adorable hotel in the heart of it all

The hotel was clean and the location on the beach was nice. However, parking was a big disappointment. The web page says free parking. What that really meant was good luck finding a free spot on the street. Parking close was very limited. The hotel has no parking at all on the property. The security guard at the next door hotel promised us parking for $ 100 Mexican Pesos over-night. He either forgot to tell the night crew or he intentionally ripped us off. We almost got towed and we had to move the car and park about 3 blocks away. The website should be changed as free parking implies that the hotel has parking. If you do not have a car and if the price is right (under $150) it is a nice hotel.

Hotel stay was excellent. Room was very clean and staff friendly. A problem with a toilet was taken care right away. We were unlucky, however. Because we found too much sea plant residues on the beach and we could not enjoy it at all. It was not the hotel's fault though. We did enjoyed the small pool. Very close to restaurants and shops.

Great boutique hotel right on the beach. Beautiful views and located just a couple blocks from 5th avenue. Room had everything we needed and staff were wonderful and accommodating. Had a lovely trip and stay at Playa Palms.

I went with my girl and that was a perfect Hotel to saty near the beach , not the best infront of the Hotel but you walk right or left and thats it... great place

The hotel is small but beautiful and can be very romantic. The staff is super friendly! The beach front is not the best for swimming but you can just walk a bit to go swimming. There is no bar or restaurant but you don't need it when they bring you breakfast to your room and you are located in the middle of all the restaurants and bars in the tourist area of Playa del Carmen. I highly recommend this hotel.

This cute little hotel has the magical thing that your rome is feet away from the beach, only a few steps and you'll be enjoying a beautiful beach. The rooms are nice built in villas type with a little pool in the center patio of the building. Great place to relax and enjoy the mexican caribbean.

We thought this cute hotel was great. We love the layout in our room, simple but nicely decorated and our bed was angle in such a way that you would see the beach. Please note, it is located in the center of all the crazy loud night life clubs. These are mainly outdoor clubs, so they try to out do each other and it gets annoyingly loud. To avoid the crazy noise you have to request for a beach view, this way you are further away. Luckily we got a beach view anyway arriving after midnight. We couldn't even hear the club music from our balcony. We had a peaceful quite night. They do provide a simple breakfast, toast and orange juice should you want breakfast for a few bucks. Our place had a small kitchen, sink, dishes, stove top, microwave, jug of water, wine glasses, cups, coffee maker, etc. We would definitely come back for a beach view room.

The location was great, near the party scene, restaurants and shopping stores. The room was nice and cozy and the free breakfast was great and always on time. It doesnt has restaurant but with the kitchenette you can buy your drinks and keep it cold in the frezeer you can cook in your room, its perfect... We will be back here again soon!!

We travel twice a year for 10 days at a time. We hardly ever repeat, but that has changed now. We stayed here twice in 6 months and plan on going back again. We love this place!

The location is perfect, the rooms are very clean, only complaint is small pool with not much sun.

The location was great, near the party scene, restaurants and shopping stores. The room was nice and cozy and the free breakfast was great and always on time. My only complaint was the beach, we were not able to swim due to the boats parked. But I will use this hotel again.

Its a great Hotel, Excellent location, awesome staff. Its not the all inclusive and luxury hotel, but its a perfect one, its near the 5th av all the bars are near all the beach clubs are near, its near the Bus station also, just 6 blocks away and its near the perfect ocean. There are some boats in front of the hotel but you can walk few meter to the right or more to the left and you will be in mamitas beach.. Carlos is so kind and helpfull as all the Hotel. It doesnt has restaurant but with the kitchenette you can buy your drinks and keep it cold in the frezeer you can cook in your room, its perfect... I will be back here again

Small oceanfront condo hotel right on beach; very basic furnishings but very Mexican and terrific views & location. Right in Play del Carmen. Can walk everywhere for night life, restaurants, shops. Beautiful beach. Definitely stay in Playa vs. Cancun. Not an all-exclusive but did include a basic breakfast, served on your own balcony overlooking the ocean. Add the fresh fruit plate; it's worth it. Why vacation with thousands of other guests? Will definitely return.

We enjoyed our stay at this hotel very much. It is small, right on the beach. There are boats right in front of it but we prefer the beach a little to the side of it by the light house, which is a 2 minute walk. The stuff is very helpful and accommodating. Overall, a very positive experience!

Wow, what a great place! We loved it! We had the 1-bedroom suite with partial ocean view and loved it! We could see the lights of Cozumel at night and it was so very pretty. The balcony is great!! The staff is wonderful, so very nice and so very helpful!!! A great place, great location, and friendly and wonderful staff!!

From the curteous receptionist, to the friendly and helpful staff, everyone here is top notch. The hotel is beautiful, right on the beach, and central to all the shops and restaurants in Playa Del Carmen. Loved having our breakfast on the balcony overlooking the beach! Would definately stay here again.

1st Avenue Bis Playa del Carmen QROO

Located within a 5-minute walk of Quinta Alegria, Playa Palms Beach Hotel is within a 15-minute stroll of Nuestra Senora del Carmen Catholic Church. This 39-room, 3.5-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Centrally located in Playa del Carmen, the hotel is also a short walk from Riviera Art Gallery and Pier Navega.


Dining

Free continental breakfast is served each morning from 7:30 AM to 10 AM. Order from room service to satisfy your hunger without leaving your room.


The 39 soundproofed rooms feature kitchenettes and furnished balconies or patios. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. IPod docks, minibars, and coffee makers are other standard amenities.

Rooms


Guests staying at Playa Palms Beach Hotel enjoy an outdoor pool, free WiFi in public areas, and wedding services. Airport transportation is made easy with an airport shuttle (available 24 hours) for MXN 2800.00 per vehicle roundtrip. Front-desk staff can assist with dry cleaning/laundry and concierge services.

Property features

Room options

Studio, 1 Queen Bed with Sofa bed, Ocean View

Queen 1 | Full 1 | Sleeps 3

Studio, 1 Queen Bed, Garden View

Queen 1 | Sleeps 2

Ocean Front Studio

Queen 1 | Sleeps 2

Suite, 1 Bedroom, Partial Ocean View

Queen 1 | Sleeps 4

Guest reviews for Playa Palms Beach Hotel

Everyone (4) Couples (12) Family (5) Other (1) Friends (3)
4

boutique hotel, on the beach and close to downtown

Everyone
pool & beach pool & beach beach night view

small charming hotel, clean, good location, not one of your grand luxurious resorts; but don't overlook that it has no elevators. also no restaurant - continental breakfast is delivered to the room. beach here is quite small, but very atmospheric, all the sport fishing charter boats are moored just off the beach. A bit hard to find, even our taxi had trouble.

By , from Long Island NY on Mar 13, 2017

Review comment responded on Mar 17, 2017

Dear Joey, Thank you for taking the time to review your recent stay with us. We are happy you had a great time, and that you found our hotel to be charming. We are especially pleased that you mentioned how quiet our property is since we put a lot of effort into soundproofing all our rooms and the hotel entrance. We do not have a beach bar, but we do serve drinks and snacks at the beach between 11 am and 4 pm. Just reach out to our waiters who also serve the breakfast. Sunny regards, Helge Sturesson General Manager Playa Palms Beach Hotel

5

nice small hotel on beach

Everyone

The hotel employees were very accommodating with every request. There are 6 ocean front rooms. Some ocean view rooms have a better view than the ones near the lobby, which means a better breeze. The beach is small in the winter from beach erosion, so you are mostly under palm trees in your lounge chairs. The staff will bring you ordered food from next door, as this hotel doesn't have a restaurant. Very convenient to shops and restaurants on 5th Ave. This is not a great place for kids, as most adult are trying to relax. The pool is narrow. As an adult place it's great!

By , from NC on Dec 17, 2016

Review comment responded on Dec 28, 2016

Dear M., Thank you for providing the travel community with your review. We especially appreciate your kind comments regarding our staff, they work hard to make your stay memorable. We are happy you enjoyed your stay and hope to welcome you back soon! Kind regards, Helge Sturesson General Manager Playa Palms Beach Hotel

5
Everyone

Beautiful close to beach great view Staff was great and great room service

By on Jun 4, 2016

Review comment responded on Jun 18, 2016

Dear guest, Thank you for taking a moment to review your experience with us. We're glad you enjoyed your stay and will pass on your kind words to the staff. We hope to welcome you back soon! Kind regards, Helge Sturesson General Manager Playa Palms Beach Hotel

4

which atay

Everyone

Nice, pleasant experience for a one night stay. Adorable hotel in the heart of it all

By , from NC on Jun 1, 2016

Review comment responded on Jun 18, 2016

Dear Guy, Thank you for your kind comment. We're pleased you enjoyed your stay and hope to welcome you back in the future! Kind regards, Helge Sturesson General Manager Playa Palms Beach Hotel

3

parking not on property

GetawayWithFriends

The hotel was clean and the location on the beach was nice. However, parking was a big disappointment. The web page says free parking. What that really meant was good luck finding a free spot on the street. Parking close was very limited. The hotel has no parking at all on the property. The security guard at the next door hotel promised us parking for $ 100 Mexican Pesos over-night. He either forgot to tell the night crew or he intentionally ripped us off. We almost got towed and we had to move the car and park about 3 blocks away. The website should be changed as free parking implies that the hotel has parking. If you do not have a car and if the price is right (under $150) it is a nice hotel.

By on Sep 9, 2015

4

family trip

Families

Hotel stay was excellent. Room was very clean and staff friendly. A problem with a toilet was taken care right away. We were unlucky, however. Because we found too much sea plant residues on the beach and we could not enjoy it at all. It was not the hotel's fault though. We did enjoyed the small pool. Very close to restaurants and shops.

By on Jun 20, 2015

5

anniversary get away

Couples

Great boutique hotel right on the beach. Beautiful views and located just a couple blocks from 5th avenue. Room had everything we needed and staff were wonderful and accommodating. Had a lovely trip and stay at Playa Palms.

By on Mar 4, 2015

5

perfect

Couples

I went with my girl and that was a perfect Hotel to saty near the beach , not the best infront of the Hotel but you walk right or left and thats it... great place

By on Dec 4, 2014

5

fantastic romantic week

Couples

The hotel is small but beautiful and can be very romantic. The staff is super friendly! The beach front is not the best for swimming but you can just walk a bit to go swimming. There is no bar or restaurant but you don't need it when they bring you breakfast to your room and you are located in the middle of all the restaurants and bars in the tourist area of Playa del Carmen. I highly recommend this hotel.

By on Jul 27, 2014

4

amazing cute hotel in the beach

Singles

This cute little hotel has the magical thing that your rome is feet away from the beach, only a few steps and you'll be enjoying a beautiful beach. The rooms are nice built in villas type with a little pool in the center patio of the building. Great place to relax and enjoy the mexican caribbean.

By on Jul 9, 2014