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Paradisus Playa del Carmen La Perla- All Adult/All Inclusive

4.5 out of 5.0

Recent guest reviews

My husband and I spent almost a week here for our honeymoon. We had a FANTASTIC time. The food was excellent (way better than other resorts we’ve stayed at), the staff all cheerful and helpful, and the swim up room was so worth it. Everything was clean and gorgeous. We cannot wait to visit this resort again!!!

My husband and I stayed here for our honeymoon. It was beautiful and very relaxing. The resort was great. I will say they take a while to clean your room each day, but they always did a great job. The beach concierges were so helpful, full of information and brought drinks and snacks at request. We would definitely stay here again!

It was the best expirance for my first trip out the USA

We had an amazing time. The staff was top notch in hospitality and the resort was beautiful. The spa was the place to get away for the day and relax. Do the water ritual!! Amazing! The only negatives were that we arrived just after high season, so not everything on the calendar of events was updated and accurate. Also we wanted an adults only resort and this resort had a kid friendly resort connected to it. So, some of the restaurants were on the kid side as well as some of the activities. Overall, we highly recommend this resort.

We arrived to early to be greeted by any one. We arrived at 7:30am and couldn't check in at 3:00 pm. No problem sat by the pool and started our vacation then. No one tried to up sell us ever. We even tried to add the Royal Service and didn't hear back. We had a great time with out it! They said it $90,00 per person , per day The food is wonderful. The resort is clean and very pretty. The staff was very nice. Loved Nancy at the Mbar. They are very serious about dinner reservations so get yours in early. All the restaurants are very good. Some indoors some outside. The drinks flowed and were tastey Over we had a great time!!

Our vacation at Paradisus Playa del Carmen La Perla was perfect in every way. The beautiful accommodations, cleanliness, friendly staff, exquisite cuisine, drink selection, as well as the fun activities and nightlife were all first class. I chose the Royal Service upgrade for our stay which was well worth the extra $. Our wonderful and friendly butler, Alma was very accommodating of all our requests, especially my requests for a few “secret special things” to be put into place so that I could ask the woman of my dreams to marry me while we were there! My beautiful fiancée, Karen and I are thrilled to announce that we got engaged at La Perla on the 21st night of September 2017! Thank you very much to everyone at La Perla for making our vacation and our engagement all the more special. It is a trip that we will remember forever! :-)

The resort was nice. Clean rooms with friendly staff in all aspects except one gentleman with a smirky aditude at the front desk. Excellent waitresses at the restaurants which served mediocre food. Typical watered down drinks throughout the resort bars which is typical for these kinds of resorts to my experiences. This is a nice, clean and safe resort. 5 minute cab ride to 5th avenue made it a nice location. We had an awesome vacation.

The hotel is grand with marble flooring throughout and very high ceilings, open air walk ways and sitting areas. Comfortable, luxe environment with swanky ambient music. Daytime water aerobics and salsa lessons. Night time live music, karaoke, and djs and dancers. Great restaurant options for dinner- various world cuisines. The sushi is amazing! Breakfast is vast and delicious. Lunch is good but nothing impressive really. Pools are big with built in lounge tile beds. Hot tub water could be warmer but hot tub on personal balcony is a definite plus! Quick walk to beach and hotel amenities. Staff were beyond 5 star. So curteous and hard working. Always checking to see if you want a drink. Turn down service is fabulous. Rooms are beautiful and spacious. Kept very very clean. If you're looking for a Mexican holiday, this is the resort to choose!

Amazing resort. Beautiful, clean rooms. Food was excellent. Staff was great. Plenty of water sports near by. Beach area and pool was somewhat small compared to other resorts I've visited.

very nice resort, but I booked with understanding all adult as advertised. I would have not booked had I known that restaurants were mixed as well as common areas.

Staff was great made you feel like family . The food was terrific Fuego was my favorite will definitely be back

Paradisus Playa del Carmen La Perla was amazing. This all-inclusive resort had an excellent selection of food for us to choose from and had a bunch of activities to do. The pools were great and were very relaxing as well as the room itself. We had a junior suite and it was very large and accommodating; romantic as well. The beach was only a quick walk away and there were several locations to check around the area. Resort staff were friendly and courteous and helped us out wherever needed. I definitely recommend La Perla for those who are married or in a relationship. It's a very romantic spot to go away for a vacation or honeymoon. I had an enjoyable time there despite only staying 3 nights.

Amazing service,cleanliness and food 7 th time staying at this resort and will return soon

Great resort with amazing restaurants & friendly staff

Everything exceeded my expectations! This is a must stay place in Playa!

Our 3rd time back at this resort and it's still beautiful with great service and food! We love the staff here! We love our bartenders at the pool especially Victor. We love Nancy at the M Bar, she makes perfect tamarindo drinks! We love German and Alberto at the Bana sushi bar--the best sashimi and presentations made! We also love dining at La Palapa and Passion. Overall, always a great stay! The beach was beautiful and water was perfect!

Great staff with excellent all inclusive benefits. We had some confusion with a room on arrival and they immediately moved us and up graded us into a better room. Aldo was excellent to work with a really cared about our satisfaction and comfort.

Had a great time. Room was nice. Friendly staff. Had a good time at the bars. Gilbran at the beach was awesome, great service and took care of us with food and drinks.

Paradisus is a large, all-inclusive resort split between a family side (Esmerelda) and a 18+ side (La Perla). It has multiple restaurants, bars, clubs, and pools. There is beach-side service, but we found the beach immediately in front of the resort to be too rocky to enter. There are multiple activities and entertainment scheduled each day that were generally pretty fun. The crowd is definitely international and we met lots of friendly people. If you are a non-smoker, be warned. Smoking is ever present, pervasive (even in outdoor bar settings), and at times overwhelming. Downtown Playa del Carmen had the most aggressive street vendors I have ever encountered, and you will be recognized by your resort bracelet and told that that person waited on you yesterday. Not true.

Beautiful hotel next to the beach with super awesome staff, restaurants, drinks and people would highly HIGHLY recommend this place!!! Fernando at the front desk was awesome and Viviana was a life saver! Airline lost our luggage and Viviana handled everything for us from getting our luggage back and all of our reservations!

Room options

Luxury Jr St Royal Service Paradisus

King 1 | Sleeps 3

Paradisus Luxury Jr St Swim Up

King 1 | Sleeps 3

Luxury Jr St Royal Serv. Swim Up

King 1 | Sleeps 3

One Bedroom Master Suite Swim Up

King 1 | Sleeps 3

Guest reviews for Paradisus Playa del Carmen La Perla- All Adult/All Inclusive

Everyone (19) Couples (105) Family (8) Friends (6)
5

excellent stay!

Everyone

My husband and I spent almost a week here for our honeymoon. We had a FANTASTIC time. The food was excellent (way better than other resorts we’ve stayed at), the staff all cheerful and helpful, and the swim up room was so worth it. Everything was clean and gorgeous. We cannot wait to visit this resort again!!!

By , from Iowa on Nov 12, 2017

Review comment responded on Nov 15, 2017

Dear Mallory, We appreciate your feedback. We hope you had a marvelous time with us. It was our pleasure to host you and pamper you. Hope you come back soon. Cordially,

5

great honeymoon resort

Couples

My husband and I stayed here for our honeymoon. It was beautiful and very relaxing. The resort was great. I will say they take a while to clean your room each day, but they always did a great job. The beach concierges were so helpful, full of information and brought drinks and snacks at request. We would definitely stay here again!

By on Oct 25, 2017

5

great resort

Everyone

It was the best expirance for my first trip out the USA

By , from new york on Oct 11, 2017

4

wonderful resort to get away.

Couples

We had an amazing time. The staff was top notch in hospitality and the resort was beautiful. The spa was the place to get away for the day and relax. Do the water ritual!! Amazing! The only negatives were that we arrived just after high season, so not everything on the calendar of events was updated and accurate. Also we wanted an adults only resort and this resort had a kid friendly resort connected to it. So, some of the restaurants were on the kid side as well as some of the activities. Overall, we highly recommend this resort.

By , from Columbus, Ohio on Oct 8, 2017

5

beautiful resort

Everyone
Waiting g for our room at the main pool.

We arrived to early to be greeted by any one. We arrived at 7:30am and couldn't check in at 3:00 pm. No problem sat by the pool and started our vacation then. No one tried to up sell us ever. We even tried to add the Royal Service and didn't hear back. We had a great time with out it! They said it $90,00 per person , per day The food is wonderful. The resort is clean and very pretty. The staff was very nice. Loved Nancy at the Mbar. They are very serious about dinner reservations so get yours in early. All the restaurants are very good. Some indoors some outside. The drinks flowed and were tastey Over we had a great time!!

By , from southern california on Sep 28, 2017

5

beautiful oasis for a romantic vacation

Everyone

Our vacation at Paradisus Playa del Carmen La Perla was perfect in every way. The beautiful accommodations, cleanliness, friendly staff, exquisite cuisine, drink selection, as well as the fun activities and nightlife were all first class. I chose the Royal Service upgrade for our stay which was well worth the extra $. Our wonderful and friendly butler, Alma was very accommodating of all our requests, especially my requests for a few “secret special things” to be put into place so that I could ask the woman of my dreams to marry me while we were there! My beautiful fiancée, Karen and I are thrilled to announce that we got engaged at La Perla on the 21st night of September 2017! Thank you very much to everyone at La Perla for making our vacation and our engagement all the more special. It is a trip that we will remember forever! :-)

By , from Astoria, NY on Sep 26, 2017

4

nice time in mexico

Everyone
Wildlife Ocean front view, kind of.

The resort was nice. Clean rooms with friendly staff in all aspects except one gentleman with a smirky aditude at the front desk. Excellent waitresses at the restaurants which served mediocre food. Typical watered down drinks throughout the resort bars which is typical for these kinds of resorts to my experiences. This is a nice, clean and safe resort. 5 minute cab ride to 5th avenue made it a nice location. We had an awesome vacation.

By , from Idaho on Sep 12, 2017

5

luxury hotel met all our needs

Everyone

The hotel is grand with marble flooring throughout and very high ceilings, open air walk ways and sitting areas. Comfortable, luxe environment with swanky ambient music. Daytime water aerobics and salsa lessons. Night time live music, karaoke, and djs and dancers. Great restaurant options for dinner- various world cuisines. The sushi is amazing! Breakfast is vast and delicious. Lunch is good but nothing impressive really. Pools are big with built in lounge tile beds. Hot tub water could be warmer but hot tub on personal balcony is a definite plus! Quick walk to beach and hotel amenities. Staff were beyond 5 star. So curteous and hard working. Always checking to see if you want a drink. Turn down service is fabulous. Rooms are beautiful and spacious. Kept very very clean. If you're looking for a Mexican holiday, this is the resort to choose!

By , from Charlotte, NC on Sep 5, 2017

4

great vacation

Everyone

Amazing resort. Beautiful, clean rooms. Food was excellent. Staff was great. Plenty of water sports near by. Beach area and pool was somewhat small compared to other resorts I've visited.

By on Aug 23, 2017

4

was not all adult

Everyone

very nice resort, but I booked with understanding all adult as advertised. I would have not booked had I known that restaurants were mixed as well as common areas.

By , from San Francisco on Aug 4, 2017