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Mahekal Beach Resort

4.0 out of 5.0

Recent guest reviews

Beautiful resort with nice amenities and a very pleasant staff. We loved the location, the beautiful surroundings and relaxed atmosphere. We were pleasantly surprised with our accommodations, especially our own personal hammocks. The food was enjoyable and high quality. I would definitely recommend this resort to friends and would consider returning. All was not perfect but not necessarily the fault of the resort. We requested a refrigerator which we did not receive. We had one sleepless night due to the loud booming bass at a nearby beach club. Also the first few days there was a sewage odor which occurred due to storms and beach erosion we think.

The Mahekal Beach Resort was everything I hoped for and more. The staff was beyond excellent and the food there was amazing. The views from the pool are incredible and the rooms are so comfortable and unique. I loved everything about my stay there and will definitely go again.

The stafff was terrific and very responsive to any request. Beautiful and serene settting. Very convenient to everything. Food was good and room was spacious and clean. We will definitely go back!

The hotel is located a good spot. Foods are OK. If you stay second floor (palapan), insects and ants are falling everywhere including beds and other furniture as well as your clothes. We needed a bandage and anti-septic liquid. Guess how long did it take to have? 3-4 hours! I cannot imagine if there was emergency situation! Also, please pay close attention to your final bill as you can see some surprise fee and charges! On top of everything, the hotel is surrounded by constructions and it does not let you to sleep or your regular activities. When you talk to front desk, they say it is not related to our property! Then, it is related to me because we wanted to stay in your hotel as customers! So, they are not helpful at all about it.

Great hotel on the best beach with the best service and close to everything

Our trip was just that magical! Resort, location, staff, room, food & drinks were simply AMAZING! We will definetly return.

We had seven gorgeous beach days! The food was really good, with some excellent dinners at Fuego! I would return to this hotel any time. The service was excellent , and everyone was so pleasant.

Home , but better ! The staff is just out of this world ! Go back again and again ! Tip in cash so the help gets all of the tip ! We go 3 to 4 times a year

We were in a 2nd floor ocean front hacienda. Views were excellent. Rooms were clean, comfortable and private.

Mahekal Beach Resort is wonderful! Customer service is amazing, they truly go above and beyond to make you feel special. It was our wedding anniversary and we got a free upgrade upon check-in. The property grounds beautiful, one minute walk to the beach. We will definitely come back to this resort again. We would like to say thank you to Manolo and Jesus who greeted us daily and made our stay truly wonderful!

Mahekal is a beautiful resort right on the beach. It has 4 pools and 3 restaurants and the rooms were very comfortable. What stood out about this resort was the staff. They were all genuinely friendly and happy to assist us with anything we needed. We really enjoyed our stay and would definitely recommend this hotel to others.

IT is so nice avoid walking through the aisle like in the big building hotels, everything is near by and the concept of this little cabins without TV's and realaxin athmosphere is unique. Two negative points, the phone service had something wrong we were receiving calls that supposed to hit the front desk, the answer was, discconect your phone. it seems that several rooms were facing same problem. Not able to help us with our luggage, they had a dozen of people mopping the floor but after half hour waiting we end up carrying the luggage ourselves. not a big deal, but they said will take five minutes.

It was an affordable relaxing get away, My daughter wanted a bungalow feel without the Maldives expense. This place had a holistic feel to it. The room products and food was organic. All of the pool waters felt like silk. They were exceptional clean. The beach was nice but there was a lot of seaweed. The other negative of the beach was that is public and it was very packed(I believe this is the time for the mexican holidays). I love the fact that the hotel is close to town where you could walk and shop. The room air condition was good but not as cold as there fitness gym which contain all state of the art work out equipment. The only real negative was the lack of air condition in the restaurants. Not sure if its due to this time of the year but you will sweat as your eating.The hotel staff was extremely accommodating. The spa treatment was relaxing and time well spent. Everyone is so kind!

Perfect location right on the beach. If you're looking for a place to re-charge this is it. Staff was very friendly and helpful. Breakfast and dinner was included in our stay and the food was top class. If you're looking for a little bit more action, the hotel is only two blocks away from 5th avenue where all the restaurants and stores are. We had a wonderful time.

This exceeded our expectations! Immediately upon arrival everyone was super attentive & very helpful. The room was great we never had any issues with anything. Any time we had any questions the staff was able to answer them. We will definitely be back.

A must if you are going to Playa del Carmen. The staff is great from the reception staff to all. Lourdes from house cleaning, Ignacio in the restaurant all are so pleasant and attentive. You will not be disappointed. Very clean. Great security of the resort. Near stores and lots of restaurants.

We had an amazing time!. The place is so beautiful I will say organic and relaxed ... I love the nature and the layout is just stunning. The bungalows close to the pool or the ocean are great! I'll be back!!!...

Amazing setting and atmosphere. We had the best time. We will be back!

This hotel is beautiful! We stayed in the bottom floor and hear no noise at all from the people upstairs. The food is fantastic and the facilities are immaculate. I did make sure to pay in pesos because the hotel's rate was considerably lower than the ATM's. Also, there is a loud hotel nearby, so you want to make sure you stay away from that side, I called ahead and requested to be away from the noise. Other than that, everything was just fantastic.

Mahekal Beach Resort is a little piece of paradise. Well kept grounds, lovely rooms, friendly staff and some of the best Pina Coladas we've ever tasted. The resort is peaceful and quiet while beeing just footsteps from all the activities in town. It makes for relaxing days by the beach followed by an evening stroll past all the little retaurants and shops along the main drag. We highly recommmend Mahekal. We will be back!

38 St And The Beach Playa del Carmen QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • 4 outdoor pools

Mahekal Beach Resort places you within a 15-minute stroll of popular sights such as Mamitas Beach Club and Quinta Alegria. This 196-room, 4-star hotel has 4 outdoor pools along with a full-service spa and 3 restaurants. It's in central Playa del Carmen and also close to Pier Navega and Nuestra Senora del Carmen Catholic Church.


Dining

There are ample dining options with 3 onsite restaurants, including Cocina, which specializes in Mexican cuisine.


Rooms

All of Mahekal Beach Resort's 196 air-conditioned rooms provide patios, free bottled water, and ceiling fans. Guests can expect to find free WiFi. Bathrooms offer hair dryers and free toiletries. Safes and desks are other standard amenities.


Property features

Guests of Mahekal Beach Resort have access to a full-service spa, 4 outdoor pools, and a 24-hour fitness center. There's free offsite parking, and an airport shuttle (available 24 hours) for USD 120 per person roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include free WiFi in public areas, 2 meeting rooms, and conference space.

Room options

Room, Garden View (Palapa)

King 1 | Queen 2 | Sleeps 4

Room, Ocean View

King 1 | Queen 2 | Sleeps 4

Room, Ocean View (Palapa)

King 1 | Queen 2 | Sleeps 4

Deluxe Room (Ocean front)

King 1 | Queen 2 | Sleeps 4

Guest reviews for Mahekal Beach Resort

Everyone (34) Couples (39) Family (22) Other (6) Friends (5)
4

mother and daughter getaway.

Everyone

Beautiful resort with nice amenities and a very pleasant staff. We loved the location, the beautiful surroundings and relaxed atmosphere. We were pleasantly surprised with our accommodations, especially our own personal hammocks. The food was enjoyable and high quality. I would definitely recommend this resort to friends and would consider returning. All was not perfect but not necessarily the fault of the resort. We requested a refrigerator which we did not receive. We had one sleepless night due to the loud booming bass at a nearby beach club. Also the first few days there was a sewage odor which occurred due to storms and beach erosion we think.

By , from Greensboro NC on Feb 4, 2018

5

excellent food with great views

Everyone

The Mahekal Beach Resort was everything I hoped for and more. The staff was beyond excellent and the food there was amazing. The views from the pool are incredible and the rooms are so comfortable and unique. I loved everything about my stay there and will definitely go again.

By , from Cologne, Germany on Jan 28, 2018

5

beautiful setting right on the beach!

Everyone

The stafff was terrific and very responsive to any request. Beautiful and serene settting. Very convenient to everything. Food was good and room was spacious and clean. We will definitely go back!

By on Jan 8, 2018

3

ok

Everyone

The hotel is located a good spot. Foods are OK. If you stay second floor (palapan), insects and ants are falling everywhere including beds and other furniture as well as your clothes. We needed a bandage and anti-septic liquid. Guess how long did it take to have? 3-4 hours! I cannot imagine if there was emergency situation! Also, please pay close attention to your final bill as you can see some surprise fee and charges! On top of everything, the hotel is surrounded by constructions and it does not let you to sleep or your regular activities. When you talk to front desk, they say it is not related to our property! Then, it is related to me because we wanted to stay in your hotel as customers! So, they are not helpful at all about it.

By , from texas on Dec 26, 2017

5

mahekal on the beach

Everyone

Great hotel on the best beach with the best service and close to everything

By on Dec 22, 2017

5

magical mahekal

Everyone

Our trip was just that magical! Resort, location, staff, room, food & drinks were simply AMAZING! We will definetly return.

By , from Green Bay, WI on Dec 14, 2017

Review comment responded on Jan 2, 2018

Thank you for visiting Deb! We are delighted you enjoyed your getaway with us.

5

we had the best 30th anniversary. we can’t wait t

Everyone

We had seven gorgeous beach days! The food was really good, with some excellent dinners at Fuego! I would return to this hotel any time. The service was excellent , and everyone was so pleasant.

By on Oct 15, 2017

Review comment responded on Nov 16, 2017

Thanks a lot for your positive comments. Hope to have you back soon at Mahekal!

5

fantastic place

Everyone

Home , but better ! The staff is just out of this world ! Go back again and again ! Tip in cash so the help gets all of the tip ! We go 3 to 4 times a year

By , from Dallas TX on Oct 4, 2017

Review comment responded on Nov 17, 2017

Thanks a lot for your wonderful comments!

5

great private hacienda's with excellent beach

Everyone

We were in a 2nd floor ocean front hacienda. Views were excellent. Rooms were clean, comfortable and private.

By on Sep 20, 2017

Review comment responded on Nov 17, 2017

Thank you very much!

5

mahekal beach resort

Everyone

Mahekal Beach Resort is wonderful! Customer service is amazing, they truly go above and beyond to make you feel special. It was our wedding anniversary and we got a free upgrade upon check-in. The property grounds beautiful, one minute walk to the beach. We will definitely come back to this resort again. We would like to say thank you to Manolo and Jesus who greeted us daily and made our stay truly wonderful!

By , from Seattle, WA on Sep 14, 2017