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Mahekal Beach Resort

4.0 out of 5.0

Recent guest reviews

We were in a 2nd floor ocean front hacienda. Views were excellent. Rooms were clean, comfortable and private.

Mahekal Beach Resort is wonderful! Customer service is amazing, they truly go above and beyond to make you feel special. It was our wedding anniversary and we got a free upgrade upon check-in. The property grounds beautiful, one minute walk to the beach. We will definitely come back to this resort again. We would like to say thank you to Manolo and Jesus who greeted us daily and made our stay truly wonderful!

Mahekal is a beautiful resort right on the beach. It has 4 pools and 3 restaurants and the rooms were very comfortable. What stood out about this resort was the staff. They were all genuinely friendly and happy to assist us with anything we needed. We really enjoyed our stay and would definitely recommend this hotel to others.

IT is so nice avoid walking through the aisle like in the big building hotels, everything is near by and the concept of this little cabins without TV's and realaxin athmosphere is unique. Two negative points, the phone service had something wrong we were receiving calls that supposed to hit the front desk, the answer was, discconect your phone. it seems that several rooms were facing same problem. Not able to help us with our luggage, they had a dozen of people mopping the floor but after half hour waiting we end up carrying the luggage ourselves. not a big deal, but they said will take five minutes.

It was an affordable relaxing get away, My daughter wanted a bungalow feel without the Maldives expense. This place had a holistic feel to it. The room products and food was organic. All of the pool waters felt like silk. They were exceptional clean. The beach was nice but there was a lot of seaweed. The other negative of the beach was that is public and it was very packed(I believe this is the time for the mexican holidays). I love the fact that the hotel is close to town where you could walk and shop. The room air condition was good but not as cold as there fitness gym which contain all state of the art work out equipment. The only real negative was the lack of air condition in the restaurants. Not sure if its due to this time of the year but you will sweat as your eating.The hotel staff was extremely accommodating. The spa treatment was relaxing and time well spent. Everyone is so kind!

Perfect location right on the beach. If you're looking for a place to re-charge this is it. Staff was very friendly and helpful. Breakfast and dinner was included in our stay and the food was top class. If you're looking for a little bit more action, the hotel is only two blocks away from 5th avenue where all the restaurants and stores are. We had a wonderful time.

This exceeded our expectations! Immediately upon arrival everyone was super attentive & very helpful. The room was great we never had any issues with anything. Any time we had any questions the staff was able to answer them. We will definitely be back.

A must if you are going to Playa del Carmen. The staff is great from the reception staff to all. Lourdes from house cleaning, Ignacio in the restaurant all are so pleasant and attentive. You will not be disappointed. Very clean. Great security of the resort. Near stores and lots of restaurants.

We had an amazing time!. The place is so beautiful I will say organic and relaxed ... I love the nature and the layout is just stunning. The bungalows close to the pool or the ocean are great! I'll be back!!!...

Amazing setting and atmosphere. We had the best time. We will be back!

This hotel is beautiful! We stayed in the bottom floor and hear no noise at all from the people upstairs. The food is fantastic and the facilities are immaculate. I did make sure to pay in pesos because the hotel's rate was considerably lower than the ATM's. Also, there is a loud hotel nearby, so you want to make sure you stay away from that side, I called ahead and requested to be away from the noise. Other than that, everything was just fantastic.

Mahekal Beach Resort is a little piece of paradise. Well kept grounds, lovely rooms, friendly staff and some of the best Pina Coladas we've ever tasted. The resort is peaceful and quiet while beeing just footsteps from all the activities in town. It makes for relaxing days by the beach followed by an evening stroll past all the little retaurants and shops along the main drag. We highly recommmend Mahekal. We will be back!

This resort was awesome! From the second we got there everyone was so friendly and helpful! The room was awesome. The porch with the hammocks were a great touch. We did hear music from next door hotel but never bugged us or kept us up at night. Loved the room! All the palm trees made it feel like a jungle retreat! Food, restaurants and service were great! The servers remember you by name which was so nice. Drinks were great and priced well! There was not one thing we didn't like!! Pools were nice. It never felt busy there which we loved and you could always find a spot at the pool or the beach! Beach was a little small but that didn't matter to us. The water was so pretty and warm! I got sick when I was there and the staff was so concerned about me and kept asking my boyfriend if I was ok and if we needed anything. One of the bartenders gave him a hot tea to take back to me in my room and told him to tell me he hopes I feel better. Another walked back from the beach to my room with my boyfriend to bring me a sprite and the front desk people were so helpful calling a doctor to come see me!! The service there was OUTSTANDING!!! Would recommend this resort to everyone and would go back in a heart beat!!!!

Since i walk into the hotel I already felt really relax

Getting to the hotel was hassle free. Beach was within 100 stems of my room. Amazing experience. Restaurants within walking distance. Rental car parking was with easy access. Drove to other near by towns safe. Beaches close by also easy to get to. Hotel has a great location.

It was the perfect family getaway! No elevators, no big resort feel - friendly staff, good food, laid back....just perfect.

We chose Mahekal randomly for our 1st trip to Mexico and our expectations were exceeded, by far! We brought our 2 kids (ages 7 & 10) and they were treated just as well as we were. The resort has everything you need- multiple pools, beautiful oceanfront, and 3 restaurants with amazing food. The staff goes out of their way to cater to you and are so friendly. Our concierge, Boli, was delightful, helpful, and booked two excursions for all of us that were better than expected. We had 2 meals included per day and the third was on us, so we took the quick walk into town (5th Avenue) and picked a different spot each time-and shopped too- Safe and easy. The rooms are a bit small, but we were not there much except to sleep and shower- the rooms are charming and have very good a/c and comfortable beds. There is one bar that has pool tables and ping pong and a pottery painting studio for the kids across from it. We LOVED it here and cannot wait to return! Beautiful hotel, city, and people ...Muchas Gracias!

Very nice facilities! Good food, friendly staff but the rooms are very small for 3 people and they have lack of amenities. No TV or room to unpack suitcases! A/C unit is not good enough for the room it got very hot at night! Anybody can walk into the resort at any time and the guards won't even ask where they are headed! Actually there was an early morning security issue where a man was looking through one of the room window and the guest saw him!

This was our first time at Mahekal. We had a wonderful time. Enjoyed the landscape and layout of the resort. Lots of green on the ground yet on the beach. The meals and variety of choices was very good. Staff was friendly and service oriented. The room was delightful, comfortable, and clean. Great place to do absolutely nothing and decompressed on the beach. Or enjoy the shops in town and the excursions. We would come back again.

We stayed at Mahekal for a week. We were originally put in room 193 which was in the jungle section at the back of the property. Due to construction right over the privacy fence,The manager Eric upgraded us to a beach location in room 28 which was beautiful! Staff here are so friendly and accommodating. We did not do the all-inclusive. We ate three nights at a wonderful restaurant called Trujillo's nearby. The beach is Narrow and has an off odor at times.

Room options

Room, Garden View (Palapa)

King 1 | Queen 2 | Sleeps 4

Room, Ocean View

King 1 | Queen 2 | Sleeps 4

Room, Ocean View (Palapa)

King 1 | Queen 2 | Sleeps 4

Deluxe Room (Ocean front)

King 1 | Queen 2 | Sleeps 4

Guest reviews for Mahekal Beach Resort

Everyone (26) Couples (39) Family (22) Other (6) Friends (5)
5

great private hacienda's with excellent beach

Everyone

We were in a 2nd floor ocean front hacienda. Views were excellent. Rooms were clean, comfortable and private.

By on Sep 20, 2017

5

mahekal beach resort

Everyone

Mahekal Beach Resort is wonderful! Customer service is amazing, they truly go above and beyond to make you feel special. It was our wedding anniversary and we got a free upgrade upon check-in. The property grounds beautiful, one minute walk to the beach. We will definitely come back to this resort again. We would like to say thank you to Manolo and Jesus who greeted us daily and made our stay truly wonderful!

By , from Seattle, WA on Sep 14, 2017

5

beautiful hotel friendly staff

Everyone

Mahekal is a beautiful resort right on the beach. It has 4 pools and 3 restaurants and the rooms were very comfortable. What stood out about this resort was the staff. They were all genuinely friendly and happy to assist us with anything we needed. We really enjoyed our stay and would definitely recommend this hotel to others.

By on Aug 29, 2017

Review comment responded on Sep 15, 2017

Hi Annoymous, Thank you for choosing to stay with us and for your recommendation. Our staff always have a smile on their face and are more than ready to answer all your questions. They want you to have as good a stay as you do! We'd love to see you again! Best wishes,

4

excelent location,, better concept.

Everyone

IT is so nice avoid walking through the aisle like in the big building hotels, everything is near by and the concept of this little cabins without TV's and realaxin athmosphere is unique. Two negative points, the phone service had something wrong we were receiving calls that supposed to hit the front desk, the answer was, discconect your phone. it seems that several rooms were facing same problem. Not able to help us with our luggage, they had a dozen of people mopping the floor but after half hour waiting we end up carrying the luggage ourselves. not a big deal, but they said will take five minutes.

By , from MExico on Aug 9, 2017

4

clean tropical getaway

Everyone

It was an affordable relaxing get away, My daughter wanted a bungalow feel without the Maldives expense. This place had a holistic feel to it. The room products and food was organic. All of the pool waters felt like silk. They were exceptional clean. The beach was nice but there was a lot of seaweed. The other negative of the beach was that is public and it was very packed(I believe this is the time for the mexican holidays). I love the fact that the hotel is close to town where you could walk and shop. The room air condition was good but not as cold as there fitness gym which contain all state of the art work out equipment. The only real negative was the lack of air condition in the restaurants. Not sure if its due to this time of the year but you will sweat as your eating.The hotel staff was extremely accommodating. The spa treatment was relaxing and time well spent. Everyone is so kind!

By , from Bronxville on Aug 3, 2017

5

wonderful!

Everyone

Perfect location right on the beach. If you're looking for a place to re-charge this is it. Staff was very friendly and helpful. Breakfast and dinner was included in our stay and the food was top class. If you're looking for a little bit more action, the hotel is only two blocks away from 5th avenue where all the restaurants and stores are. We had a wonderful time.

By , from Boston on Jul 3, 2017

5

great customer service!

Everyone

This exceeded our expectations! Immediately upon arrival everyone was super attentive & very helpful. The room was great we never had any issues with anything. Any time we had any questions the staff was able to answer them. We will definitely be back.

By , from atlanta.Ga on Jul 1, 2017

5

great hotel location

Everyone

A must if you are going to Playa del Carmen. The staff is great from the reception staff to all. Lourdes from house cleaning, Ignacio in the restaurant all are so pleasant and attentive. You will not be disappointed. Very clean. Great security of the resort. Near stores and lots of restaurants.

By , from Orange County, California on Jun 30, 2017

5

gorgeous resort!

Everyone

We had an amazing time!. The place is so beautiful I will say organic and relaxed ... I love the nature and the layout is just stunning. The bungalows close to the pool or the ocean are great! I'll be back!!!...

By on Jun 27, 2017

5

love this resort!

Everyone

Amazing setting and atmosphere. We had the best time. We will be back!

By , from Los Angelea on Jun 26, 2017