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Koox La Mar CondHotel

4.0 out of 5.0

Recent guest reviews

The service is disgusting dont go here I expect they will go bust very soon. VERY noisy best to stay somewhere else where its more quite, also there is no parking so forget hiring a car. STAY well away from this place - strongly do not recommend.

This is one of the best places I've ever stayed in Mexico. It is very modern and clean with quick access to all the clubs. The roof top pool is the coolest part about this place. Awesome view from the top floor. Highly recommend.

We went to Playa for a weekend recently from Thursday to Sunday. My family, My wife, 9yo daughter and I stayed here. We were under no illusions from the start it is a three star hotel. Maybe two but we were looking for reasonable price, walking didtance to the 5tyh Avenue strip. It certainly provided that. I had nowhere to park the car on the hursday night and had to park ten blocks or more away but on the Friday morning early I moved it to the friont of the hotel. There are NO tea or coffee facilities in the rooms, which would have been nice. Even a hot water urn somewhere. There is a convenience store accross the road for water, yoghurt and cookies and such. The ONLY thing I didn't like about the hotel was the location. Yes, it is close to the 5th Avenue but it is also about 80 metres from Playa's hottest nightspot and the music baged against the wqalls until something like 4:30 on Thursday and Friday and 6:00 on Saturday night/Sunday morning. The staff was friendly and we had a good time in Playa and Cozumel but I wouldn't put up with the music again.

Just wasn't the same place where a year ago my family stayed at, they many issues with noise and people parting the entire night at the condo halls. Customer service and security for my complaint absolutely 0.

Dirty and cockroaches worst staying ever. Staff did nothing to clean and not even an apology so we had to move all the furniture and clean. Every day was a new cockroach in the kitchen and the bathroom. Our room wasn't ready when we arrived so we had to wait for checking in. I don't think the price is fair, swimming pool is too small and dirty

This was a great place to stay- very quiet and clean. We even went back for a last nite and Luis and Daniel and everyone on staff was super professional, helpful, friendly and very accommodating. Modern and fresh-great views. Nice get away- close to everything.

This is a great hotel for those looking for what they left back hoe....and even more. Cozy condo with stainless devices,dishwasher,microwave, 37" flat screen tv, comfortable bed in private bedroom.Roof top pool and jacuzzi. Also complimentary wi-fi in rooms with great connection and balconies.Close to beach and restaaurant but wait! only steps away from nightlife. Eventho it's a quiet place with amazing service.

This was our third stay at Koox and could not have been better. We arrived early and Louis was there to welcome us back. His service was friendly and professional, he seemed to be there every minute of our stay with genuine care on our experience. We stayed in a well equipped one bedroom in the front if the building. We love the large balcony and ability to cook breakfast and lunch daily. The room was kept immaculate, the cleaning is now done daily as opposed to every other day. Yes there is some noise from the clubs, but after a day in the some and some cervesas, we slept extremely well. Pool in the roof was fun with great views of plays. Directly behind Koox is now the trendy Thompson with a great roof top restaurant and bar. Same greet view, a third of price at Koox. Can't wait to return.

The hotel is located a few minutes away from the 5th Avenue, where all the restaurants and stores are located. It also four blocks away from the alternate ADO bus station where you can easily travel to/from Cancun airport. The apartments are okay, a bit run down and nothing special. If the purpose of your trip is to relax then look for another place to stay since most of the nightclubs in PDC are very close you won't be getting much sleep. The music starts around 10pm and won't stop until 4-5am. The small pool on the top floor has a nice view and its good to get a little bit of sun and relax. Overall, it was okay but I won't be staying here on my next trip to Playa.

Personally, I refuse to stay at resorts and enjoy exploring new places and learning about the places I visit, which is how I accidentally stumbled across Koox La Mar Club last minute on Expedia. The location is great! It's a couple blocks off 5th ave where all the night life is. Ex) great shopping, restaurants, clubs, dive shops, the beach, Mamitas Beach Club, etc. With all that does come some noise but get over it. You came to downtown Playa to have a good time, so go join them! (If your looking for peace and quiet then you should consider staying at a resort because you are not going to find that anywhere downtown.) I can say the same for any downtown area I have ever visited. I currently live in downtown Dallas and it is the same way. I really enjoy the excitement and having everything within walking distance. As for the rooms, I was very pleased, especially for the price, the rooms are modern, very clean, and comfortable. The staff is very friendly, especially Jimena who was working the front desk when I checked in. She's AMAZING! Without her I would not have learned about Mamitas Beach Club. If love the beach, you should def consider spending an afternoon there. Great music and atmosphere. I can't wait to come back soon, when I do, Koox La Mar Club is where I will be :) Enjoy!

1 Avenida Norte Playa del Carmen QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Rooftop terrace

Koox La Mar CondHotel places you within a 5-minute walk of Quinta Alegria and Nuestra Senora del Carmen Catholic Church. This 4-star aparthotel has 12 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking. Centrally located in Playa del Carmen, the aparthotel is also a short walk from Central Square and Riviera Art Gallery.


The 12 air-conditioned apartments feature kitchens with refrigerators, microwaves, and stovetops. Flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPod docks, sofa beds, and espresso makers. Limited housekeeping is available.

Property features

Guests staying at Koox La Mar CondHotel enjoy an outdoor pool, a spa tub, and a rooftop terrace. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas and free newspapers.

Room options

Standard Apartment, 2 Bedrooms (Back )

King 1 | Queen 2 | Sleeps 5

Standard Apartment, 2 Bedrooms, Sea View, Beachside

King 2 | Sleeps 5

Standard Apartment, 3 Bedrooms

Full 3 | Sleeps 8

Reviews from Trip Advisor

Trip Advisor aggregated rating

52% of guests recommend this hotel

Total of 112 reviews