Lack of parking as my first time not aware of one way street and back to the hotel I found one spot and park the rental as others cars were park in the same direction. Next day a parking citation was left and we almost missed our flight and thank God Payless Auto rentals help us to take care of it. Great inconvenience for lack of hotel parking . The staff very helpful and nice, hotel rooms comfortable.
Nice hotel friendly, clean, complimentary breakfast
Great Experience, good price, nice hotel, the restaurant downstairs delicious italian food, friendly staff, the pool was clean and relax. Thank you guys !!!
Great location. One block from La Quinta Ave. & 5 minute walk to Mamitas Beach. Overall good.... good hotel for the price.
We just completed a two week stay at the Hotel Riviera Caribe Maya. The stay began with them trying to put us in a tiny room with one queen (at best) bed instead of the king size bed with a balcony that we had booked and paid for. They did move us after we complained but said they assign rooms on first come first serve basis not on what was booked. The room was small smelled moldy and actually had what appeared to be black mold growing on the wall in the bathroom. The grout on the tiles in the shower were also blackish looking, dirt or mold I'm not sure. The grout by the cracked up sink was black and had rotted through so there was holes. The bed was very hard and we only got one small old scratchy blanket that covered only half the bed. I had to use a towel to cover my shoulders. The sheets were stained. They never replaced any toiletries so we bought out own soap. The Orbitz site I booked on said the round transportation from the airport to the hotel would cost 1500 pesos but actually cost $140.00 USD cash only. The pool area had some nice plants but was also not very clean. The best part about the hotel was the location which was close to the beach club and 5th Ave.
El hotel se presenta muy bien en fotos pero la realidad es otra. Si te gusta dormir sobre resortes este hotel es ideal. Se anuncia que tiene TV y si de menos de 32 pulgadas , la caja fuerte no servia, es desayuno es muy muy básico , por incluso menos precio me cambie al Senses 5ta Ave y es una diferencia de cielo a tierra.
Located in Downtown Playa del Carmen, Hotel Riviera Caribe Maya is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Playa del Carmen Main Beach. This 3-star aparthotel has 36 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.
This aparthotel is home to a restaurant and a bar/lounge. You can get a quick energy boost at the coffee shop/cafe. Start each morning with continental breakfast, available for a fee from 7:30 AM to 11:30 AM.
Each apartment is soundproofed and has an array of amenities, including a refrigerator, a ceiling fan, and a safe. Guests can enjoy a TV and stay connected with free WiFi.
At Hotel Riviera Caribe Maya, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. For transportation, you can make use of an airport shuttle (available 24 hours) for MXN 1600 per vehicle one-way, as well as an area shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a library, a garden, and an ATM.
Lack of parking as my first time not aware of one way street and back to the hotel I found one spot and park the rental as others cars were park in the same direction. Next day a parking citation was left and we almost missed our flight and thank God Payless Auto rentals help us to take care of it. Great inconvenience for lack of hotel parking . The staff very helpful and nice, hotel rooms comfortable.
Nice hotel friendly, clean, complimentary breakfast
thanks a lot Lee! We hope see you back soon!
Great Experience, good price, nice hotel, the restaurant downstairs delicious italian food, friendly staff, the pool was clean and relax. Thank you guys !!!
Many thanks Lalo! We'll wait for you soon!
Great location. One block from La Quinta Ave. & 5 minute walk to Mamitas Beach. Overall good.... good hotel for the price.
Thanks to choice us! We wait you come back soon!
We just completed a two week stay at the Hotel Riviera Caribe Maya. The stay began with them trying to put us in a tiny room with one queen (at best) bed instead of the king size bed with a balcony that we had booked and paid for. They did move us after we complained but said they assign rooms on first come first serve basis not on what was booked. The room was small smelled moldy and actually had what appeared to be black mold growing on the wall in the bathroom. The grout on the tiles in the shower were also blackish looking, dirt or mold I'm not sure. The grout by the cracked up sink was black and had rotted through so there was holes. The bed was very hard and we only got one small old scratchy blanket that covered only half the bed. I had to use a towel to cover my shoulders. The sheets were stained. They never replaced any toiletries so we bought out own soap. The Orbitz site I booked on said the round transportation from the airport to the hotel would cost 1500 pesos but actually cost $140.00 USD cash only. The pool area had some nice plants but was also not very clean. The best part about the hotel was the location which was close to the beach club and 5th Ave.
El hotel se presenta muy bien en fotos pero la realidad es otra. Si te gusta dormir sobre resortes este hotel es ideal. Se anuncia que tiene TV y si de menos de 32 pulgadas , la caja fuerte no servia, es desayuno es muy muy básico , por incluso menos precio me cambie al Senses 5ta Ave y es una diferencia de cielo a tierra.
Sentimos por su comentario, esperemos nos pueda indicar su numero de cuarto para revisar su incomodidades
Thansk a lot for your retriew, we hope you can come back soon!