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Hotel Las Golondrinas

3.5 out of 5.0

Recent guest reviews

Almost a secret garden. Set back from the road, gated making one feel totally safe. Breakfast not included, but variety of choices at reasonable prices. Happy to see comp. Water bottles that could be refilled from several places on property. Rooms cleaned daily and public spaces inviting. Negative, "water closet" was truly a cloet, knees touched door and toilet extremely low making it difficult to, ah, sit. Extremely busy street with diesal busses and trucks.

Reasonably located in Playa del Carmen with short walking distance to the main streets of 5th & 10th Avenue, however it is just that little bit far away (about 10 minutes walk) from the beach to make it convenient (this is just personal preference). Pool area is very nice and pleasant good place to cool down however note that smoking is allowed at the pool and inside the hotel which was not ideal. Staff are friendly and helpful, rooms are clean but a bit dated. All TV is in Spanish. The main detracting point would be the noise, given how the hotel is structured sound travels very easily even off the street and on the 3rd level you can still clearly hear a conversation being held by the pool/trucks going past on the street. We did not try the in house restaurant for breakfast so cant comment on that. Overall the stay was decent and did the job.

Stayed here for 9 nights during late November, early December. Room had two queen size beds, night stand, refrigerator, and desk with chair. There was plenty of room as a built in dresser could house all clothing. A/C worked well. Hot water for shower took about a minute. Housekeeping did a very good job and are HONEST. The property is like a rain forest as all rooms face the main pool surrounded by lush vegetation. There's also a kids' pool. Breakfast was average. I had booked numerous tours in the U.S. Berenice at the front desk called or e-mailed all of the local companies verifying status of pick-ups, so my stay was WITHOUT FRUSTRATION. She even provided advice on the ferry to Cozumel with Barcos Caribe. The hotel is a pleasant 10-minute stroll to the beach. Should I return to PDC, I would not hesitate to stay there again. Recommended.

Well priced, good for families, and conviniently located in Playa del carmen. Employees are nice and helpful. We stayed for a week, a full party of 10, and for us it really worked. didnt care much for the breakfast though, but it is close to alle amenities. value for money is the key word.

Nice and clean place, comfortable room, beautiful desing, very peaceful and superbly natural, relaxing area with swimming pools looks like a little rainforest. Breakfast was tasty and the attention was good. Hotel are not far from beach and a Walking Street. We are totally enjoyed our vacation in Las Colondrinas Playa Del carmen and we recommend it to all.

This hotel is very convenient (good balance quality/cost) and close to the main important street, beach, bus ADO and restaurant. You can do all on foot, no need to take a taxi or others. Really a good adress and good stay

Nice, clean place and very good people that work there. Comfy, secure, beautiful and the environment was very peaceful. Excellent for families. Not far from beach and there is a lot of things near there to do. Lots of access to transportation, close to the main bus station that takes you to surrounded touristic places. We enjoyed and we recommend it to you.

Las Golondrinas is only 10 minutes away from the city centre, where you can find all the restaurantes and shops. The room was always clean, the breakfast was really tasty and the personnel attention was good. 15 minutes distance from the beatiful beaches in Playa del Carmen. Would totally come back!

Overall, I was happy with my stay except for the fact that our bathroom smelled awful and our beds were not the most comfortable ones to sleep in. The staff were super friendly and the breakfast was good. If you want to explore the city, this location is unbeatable for the price you pay for. By the way, try all three Wi-Fi signals. Only one of them has a strong connection.

I love the hotel decor! It has a very homey feel to it. The front desk people were always very helpful and nice. Located in a convenient location at a walking distance to all the entertainment in Playa del Carmen. There's a couple of minor details which should be addressed to ensure customer satisfaction. For starters the room needs to be aired out! Upon arrival ours smelled like mildew. Some of the walls need to be painted. I disliked the height of the sink...not all of us are tall. Lastly, the waitress and cooks need to be more attentive to ALL CLIENTS!! It's a shame that we had to experience discrimination from our own race. Just because you don't have blonde hair, blue eyes and light colored skin don't assume we don't have money for tips. I'm a paying customer and should be treated just like the rest. Our last day Dec 4, they didn't acknowledge us and we had to approach them. The lights weren't even turned on for us until causian people entered the restaurant. !Enbes de andar chismiando, los del restaurant deberían de atender a los clientes como debe de que acer¡

Av. Constituyentes Playa del Carmen QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 2 outdoor pools
  • 24-hour front desk

Hotel Las Golondrinas places you within a 5-minute walk of Quinta Alegria and Nuestra Senora del Carmen Catholic Church. This 66-room, 3.5-star hotel welcomes guests with 2 outdoor pools and conveniences like free in-room WiFi and free self parking. It's in central Avenida Constituyentes and also a short walk from Central Square and Pier Navega.


Start each morning with buffet breakfast, available for a fee from 7 AM to 11 AM.


The 66 rooms are air-conditioned and have an array of amenities, including private yards, full-sized refrigerators/freezers, and ceiling fans. LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Laptop-compatible safes, phones, and desks are also standard.

Property features

Guests staying at Hotel Las Golondrinas enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. There's free parking, as well as an airport shuttle for a fee (available 24 hours). The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include express check-out, a terrace, and a garden.

Reviews from Trip Advisor

Trip Advisor aggregated rating

81.0% of guests recommend this hotel

Total of 487 reviews