Popular property highlights
Located in Centro within a 5-minute walk of Yucatek Divers, Hotel Cielo is within a 15-minute stroll of Playa del Carmen Maritime Terminal. This 3-star hotel has 18 rooms and welcomes guests with a restaurant, free in-room WiFi, and a rooftop terrace. It's in central Playa del Carmen and also a short walk from Central Square and Nuestra Senora del Carmen Catholic Church.
Enjoy a bite to eat at Carboncitos, the hotel's onsite restaurant. Start your day off with cooked-to-order breakfast, available for a fee.
All 18 individually decorated rooms provide ceiling fans and desks. TVs come with cable channels, and free WiFi keeps guests connected. Rooms also include free toiletries.
A rooftop terrace and free WiFi in public areas are featured at Hotel Cielo. For transportation, you can make use of an airport shuttle (available 24 hours) for MXN 850 per person one way, as well as an area shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables.
- Free WiFi in rooms and public areas
- Onsite dining
- Rooftop terrace
- Concierge services
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The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and an area shuttle. This Playa del Carmen hotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff.
Hotel Cielo is a smoke-free property.
- 24-hour front desk
- Airport transportation (surcharge)
- Total number of rooms - 18
- Number of floors - 3
- Breakfast available (surcharge)
- Concierge services
- Tours/ticket assistance
- Free WiFi
- Multilingual staff
- Rooftop terrace
- Luggage storage
- Safe-deposit box at front desk
- Area shuttle (surcharge)
- Beach umbrellas
- Beach towels
- Smoke-free property
- Number of buildings/towers - 2
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hotel Cielo offers 18 air-conditioned accommodations with complimentary toiletries and ceiling fans. These individually decorated and furnished accommodations include desks. Televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Connecting/adjoining rooms available
- Ceiling fan
- Air conditioning
- Daily housekeeping
- Turndown service
- Private bathroom
- Free toiletries
- Shower only
- Hair dryer (on request)
- Iron/ironing board (on request)
- In-room safe (surcharge)
- Cable TV service
- Free WiFi
- Individually furnished
- Individually decorated
Where to Eat
Cooked-to-order breakfasts are available for a surcharge.
Carboncitos - This family restaurant serves breakfast, lunch, and dinner. Open daily.
Nearby Things to Do
The recreational activities listed below are available either on site or nearby; fees may apply.
- Sailing nearby
- Scuba diving nearby
- Water skiing nearby
- Windsurfing nearby
- Scooter/moped rentals nearby
- Hiking/biking trails nearby
- Bicycle rentals nearby
- Skydiving nearby
- Ecotours on site
- Game drive nearby
- Ziplining nearby
Check-in time starts at 3 PM
Minimum check-in age is 18
Special check-in instructions:
Check-out time is noon
Children and extra beds
- Children are welcome.
- Kids stay free! One child 3 years old or younger stays free when using existing bedding.
- No pets or service animals allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Minimum Spring Break check-in age is 18 years old.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
No cribs (infant beds) available
No rollaway/extra beds available
No pets or service animals allowed
Noise-free rooms not guaranteed
- Resort fee
- Cielo Hotel
- Cielo Playa del Carmen
- Hotel Cielo
- Hotel Cielo Playa del Carmen
- Hotel Cielo Riviera Maya/Playa Del Carmen, Mexico
We should mention
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.