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Located within a 5-minute walk of Tres Rios Ecopark, Hacienda Tres Rios - All Inclusive is within a few miles (5 km) of El Camaleon Golf Club. This 257-room, 4.5-star resort has 2 outdoor pools along with a private beach and a full-service spa. Xcaret Eco Theme Park is also within a 30-minute drive of this Playa del Carmen resort.

Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 11 AM. There are multiple options for onsite dining with 6 restaurants, including Casa Las Islas, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.

Rooms

All of Hacienda Tres Rios - All Inclusive's 257 rooms are air-conditioned and have an array of amenities, including free minibar items, furnished balconies, and iPod docks. 42-inch flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include sofa beds, coffee makers, and free bottled water.

Property features

Hacienda Tres Rios - All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. You can take advantage of free parking, along with a free theme park shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a lazy river, a children's pool, and a fitness center.

Highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

Water activities

  • Kayaking
  • Snorkeling

Land activities

  • Soccer

Lessons/classes/games

  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Transportation to offsite activities

Hotel Amenities

Hacienda Tres Rios - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the cabanas (surcharge) and sun loungers for a relaxing day at the beach. At Hacienda Tres Rios - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the resort's 6 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 3 bars/lounges. Public areas are equipped with complimentary high-speed wireless Internet access. This all-inclusive resort also offers a children's pool, a spa tub, and a steam room. Complimentary self parking is available on site.

Hacienda Tres Rios - All Inclusive is a smoke-free property.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 257 
  • Number of floors - 4 
  • Babysitting or childcare 
  • Number of bars/lounges - 3 
  • Number of poolside bars - 2 
  • Business center 
  • Coffee shop or café 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • Free theme park shuttle 
  • Hair salon 
  • Lazy river 
  • Number of outdoor pools - 2 
  • Free WiFi 
  • Pool umbrellas 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • One meeting room 
  • Multilingual staff 
  • Garden 
  • Terrace 
  • Beach bar 
  • Porter/bellhop 
  • Luggage storage 
  • On private beach 
  • Free self parking 
  • Beach cabanas (surcharge) 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Number of restaurants - 6 
  • Sauna 
  • Smoke-free property 
  • Number of buildings/towers - 5 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • On private beach  
  • Outdoor pools  
  • Children's pool  
  • Lazy river  
  • Free Wi-Fi  
  • Theme park shuttle (complimentary)  
  • Babysitting or childcare (surcharge)  
  • Sofa bed  
  • Cribs/infant beds (complimentary)  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • DVD player 
  • Premium bedding 
  • Furnished balcony 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Coffee/tea maker 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Iron/ironing board 
  • Sofa bed 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • Flat-panel TV 
  • Free WiFi 
  • iPod docking station 
  • Blackout drapes/curtains 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Sofa bed size 
  • Free cribs/infant beds 

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.

Casa Las Islas - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Porto Bello - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

Kotori - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.

Hacienda Grill - This poolside restaurant specializes in international cuisine and serves brunch, lunch, and dinner. Open daily.

Il Forno - This poolside restaurant specializes in Italian cuisine and serves brunch and lunch. Open daily.

24-hour room service is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a lazy river, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Segway rental/tour on site 
  • Bicycle rentals on site 
  • Ecotours on site 
  • Kayaking on site 
  • Snorkeling on site 
  • Volleyball on site 
  • Yoga classes/instruction on site 
  • Beach yoga on site 

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Ya Ax Che. Services include hot stone massages, massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Hot stone massage 
  • Steam room in spa 
  • Reflexology 
  • Manicures and pedicures 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 5:30 AM

Minimum check-in age is 21

Check-out

Check-out time is 11 AM

Payment types

Pets

  • Pets not allowed (service dogs only)

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service animals are allowed

No rollaway/extra beds available

Kakao beach area is included for Vacation Club Members only. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

  • Hacienda Tres Rios All Inclusive Playa del Carmen
  • Hacienda Tres Rios All Inclusive
  • Hacienda Tres Rios Playa del Carmen
  • Hacienda Tres Rios
  • Hacienda Tres Rios Hotel Playa Del Carmen
  • Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico

We should mention

A resort fee is included in the total price displayed. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Tres Rios Nature Park and Spa Promotion

Book a stay in a qualifying rate category and receive the following:

  • SenseAdventure tour for all adults and children in room anytime during their stay
  • One 30-minute massage per person
  • 15% off spa services per person
  • One souvenir photo and frame
Reservations for SenseAdventure tour are required at concierge desk. Reservation for 30-minute massage is required at Ya'ax Che Spa. The 30-minute massage is subject to a US$12 service charge. Spa services are provided in the Ya’ax Ché Spa. Offer does not include taxes and gratuities. Rate may be combined with other offers and promotions. Valid anytime, subject to availability. Other restrictions may apply.


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