Skip to main content
Beginning of main content

Grand Residences Riviera Cancun

5.0 out of 5.0

Recent guest reviews

This elegant quiet stay was perfect. Some friends got married a few minutes away at a different resort, we visited and it as busy and had a "spring break" feel- we were so grateful for our beautiful quiet and more personal stay at the Grand Residences.

This hotel was amazing. The staff was always there to take care of anything you needed. They blew up the children's floats. Put formula on ice for us. Constantly coming around to get us food and drinks. We took the all inclusive and glad we did. Nothing was an up charge from lobster to steak with foie gras. This was unlike any all inclusive I have ever been to. The hotel and the rooms were immaculate. There was never a problem getting a lounge chair at the beach or the pool. Umbrellas were plentiful. I can't wait to go back again.

Beautiful place to stay! Would highly recommend. If anything, seemed underpopulated with guests, which is great if you don't want to battle crowds. Relatively new resort, and staff was very friendly and attentive. On-site market has reasonably-priced groceries. Concierge was very helpful and knowledgeable.

Nice resort with silent environment. Staffs are good but little problem with communication and customer information sharing. There is a communication gap between concierge and staffs in the front desk. I have to repeat correct information every time when i met staffs and concierge.

This was our second visit to Mexico and are first at the GR. The resort was amazing the entire staff was the best! The beach it self was very clean compared to the other resorts near us. I cannot say enough about the attention they give to their guest! The food was really good, never got bored and we have an all inclusive package. I would recommend using room service you will not be disappointed! The pool was heat which was great as a few days it was a bit chilly. They do have attendants at the pool who help you get your chair setup, they give you three pool towels, that was really a nice touch! I would suggest asking for a room on the 3rd or 4th floor for the best view of the ocean 2nd floor is nice if it is a building closer to the beach. I am sad to say that we are not able to return to this resort in Jan of 2017as they have risen their prices to almost double what we paid to stay this year. Which is a shame as the resort was no where near full when we stayed there and they have a new wing opening up in Nov.

I was a bit concerned about GR having enough activities to keep my active younger boys (8, 11) entertained, but that turned out not to be an issue. We've stayed at other 5 star timeshare resorts (Four Seasons, Ritz) and this was by far the nicest room that we've ever had. We were fortunate enough to upgrade to a beachfront master suite. We had the all-inclusive plan and meals/service were spectacular. 5 star all the way. We'll definitely be back.

Perfect. This was amazing. Couldn't have asked for better

If you taking a family vacation and are considering whether to book at the Grand Residences Riviera Cancun - let me say this - BOOK IT! This place is great. Huge room, extremely friendly staff, great amenities, great location, etc.... DO NOT STAY - If you are looking for a lively resort with all sorts of evening entertainment - this is not the place for you. They have activities during the day but no nightlife to speak of.

We have 3 daughters, ages 13, 11, and 5...They still rave about our trip. We had a relaxing, fun time...our 6yo espeially loved Kid's Club!

This is from our family experience The Good- *The hotel staff are great & friendly. *the food and drinks are great, we had a very delicious and enjoyable dinners at 'El Faro' restaurant. *our room was just what we wanted perfect with a great view. *the pools are great with amazing view to the beach,and places were always nice and clean our stay was so relaxing we love it all. Bad- * our transportation from the airport to hotel turn out to be chaotic a bad hotel error and terrible organization for such as luxurious hotel was disappointment. *the beach had so much seaweed even though they clean it, also the waves were so rough not that we care since the pool was perfect for us and last the kids activities was on schedule plan but some were never on time or cancel. overall we will definitely recommend to anyone, its a beautiful place and we love it ,we will go again :)

Hotel and staff were fantastic. Everything was great!

Stayed here with our two kids - wonderful experience. Staff is great, room was large, extremely comfortable, and clean. Lots of onsite activities, kids club for the children, and small on-site grocery store.

Family of five, including three children, ages 4, 10 and 13. Beautiful, brand new resort. Fantastic location - 5 minute taxi ride to Puerto Morelos. Great food at restaurant. Staff was very helpful and friendly. We had a master suite - luxurious, clean, very high end. Beautiful view from the 4th floor.

We took our 12 year old son to Mexico for his spring break. The resort just opened in Dec 2013 and is in immaculate condition. The staff is awesome and the resort is peaceful. The only improvement is the long wait time at the one restaurant even when there are little to no guests. I expect things to improve once more guests begin booking, more cooks will probaly be hired.Overall a wonderful luxury rresort! Rent a car at the airport to travel to nearby attractions.

We had an amazing time staying at the New Grand Residences. It was incredible how all the staff was already perfectly trained given the fact that the hotel had just opened a week before. We loved the attention to details that the management has clearly worked on since the start of the project and really recommend spending a vacation with your family in this wonderful and secluded place. The food was excellent. The service was great and we left wanting to come back!

Blvd. El Cid, Unidad 28 Lote 1 Puerto Morelos QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Grand Residences Riviera Cancun is located within a few miles (5 km) of San Jose Catholic Parish and Artisans Market. This 144-room, 5-star condo resort has 2 outdoor pools along with a full-service spa and 3 restaurants. On the beach, the condo resort is also close to Puerto Morelos Town Square and Puerto Morelos Reef.


Dining

Relish the international cuisine at El Faro Grill, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

All 144 air-conditioned condos feature sitting areas. 47-inch plasma TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Free minibar items, iPod docks, and microwaves are other standard amenities.


Property features

Guests of Grand Residences Riviera Cancun have access to a full-service spa, 2 outdoor pools, and a children's pool. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this beach condominium resort include a 24-hour health club, a spa tub, and outdoor tennis courts.

Room options

Junior Suite with Jacuzzi

Full 2 | Sleeps 3

Junior Suite Ocean View

King 1 | Sleeps 3

Master Suite Ocean View

King 1 | Sleeps 5

Two Bedroom Suite Ocean View

Queen 2 | Sleeps 8

Guest reviews for Grand Residences Riviera Cancun

Everyone (1) Family (13) Friends (1)
5

amazing beachfront resort

Families

This elegant quiet stay was perfect. Some friends got married a few minutes away at a different resort, we visited and it as busy and had a "spring break" feel- we were so grateful for our beautiful quiet and more personal stay at the Grand Residences.

By , from California on May 3, 2017

5

wonderful hotel

Families

This hotel was amazing. The staff was always there to take care of anything you needed. They blew up the children's floats. Put formula on ice for us. Constantly coming around to get us food and drinks. We took the all inclusive and glad we did. Nothing was an up charge from lobster to steak with foie gras. This was unlike any all inclusive I have ever been to. The hotel and the rooms were immaculate. There was never a problem getting a lounge chair at the beach or the pool. Umbrellas were plentiful. I can't wait to go back again.

By , from Delray Beach, Fl on Oct 27, 2016

5
Everyone

Beautiful place to stay! Would highly recommend. If anything, seemed underpopulated with guests, which is great if you don't want to battle crowds. Relatively new resort, and staff was very friendly and attentive. On-site market has reasonably-priced groceries. Concierge was very helpful and knowledgeable.

By on Jun 2, 2016

4

nice hotel to relax for family

Families

Nice resort with silent environment. Staffs are good but little problem with communication and customer information sharing. There is a communication gap between concierge and staffs in the front desk. I have to repeat correct information every time when i met staffs and concierge.

By on Apr 18, 2016

5

friends in mexico

GetawayWithFriends

This was our second visit to Mexico and are first at the GR. The resort was amazing the entire staff was the best! The beach it self was very clean compared to the other resorts near us. I cannot say enough about the attention they give to their guest! The food was really good, never got bored and we have an all inclusive package. I would recommend using room service you will not be disappointed! The pool was heat which was great as a few days it was a bit chilly. They do have attendants at the pool who help you get your chair setup, they give you three pool towels, that was really a nice touch! I would suggest asking for a room on the 3rd or 4th floor for the best view of the ocean 2nd floor is nice if it is a building closer to the beach. I am sad to say that we are not able to return to this resort in Jan of 2017as they have risen their prices to almost double what we paid to stay this year. Which is a shame as the resort was no where near full when we stayed there and they have a new wing opening up in Nov.

By on Apr 12, 2016

5

great family trip

Families

I was a bit concerned about GR having enough activities to keep my active younger boys (8, 11) entertained, but that turned out not to be an issue. We've stayed at other 5 star timeshare resorts (Four Seasons, Ritz) and this was by far the nicest room that we've ever had. We were fortunate enough to upgrade to a beachfront master suite. We had the all-inclusive plan and meals/service were spectacular. 5 star all the way. We'll definitely be back.

By on Dec 1, 2015

5

awesome

Families

Perfect. This was amazing. Couldn't have asked for better

By on Sep 19, 2015

5

fantastic family trip

Families

If you taking a family vacation and are considering whether to book at the Grand Residences Riviera Cancun - let me say this - BOOK IT! This place is great. Huge room, extremely friendly staff, great amenities, great location, etc.... DO NOT STAY - If you are looking for a lively resort with all sorts of evening entertainment - this is not the place for you. They have activities during the day but no nightlife to speak of.

By on Aug 12, 2015

5

our best vacation to date....

Families

We have 3 daughters, ages 13, 11, and 5...They still rave about our trip. We had a relaxing, fun time...our 6yo espeially loved Kid's Club!

By on Jun 12, 2015

4

perfect family trip

Families

This is from our family experience The Good- *The hotel staff are great & friendly. *the food and drinks are great, we had a very delicious and enjoyable dinners at 'El Faro' restaurant. *our room was just what we wanted perfect with a great view. *the pools are great with amazing view to the beach,and places were always nice and clean our stay was so relaxing we love it all. Bad- * our transportation from the airport to hotel turn out to be chaotic a bad hotel error and terrible organization for such as luxurious hotel was disappointment. *the beach had so much seaweed even though they clean it, also the waves were so rough not that we care since the pool was perfect for us and last the kids activities was on schedule plan but some were never on time or cancel. overall we will definitely recommend to anyone, its a beautiful place and we love it ,we will go again :)

By on May 3, 2015