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VIP Room Upgrades & More

Grand Residences Riviera Cancun is located within a few miles (5 km) of Puerto Morelos Town Square and Ojo de Agua Beach. This 103-room, 5-star condo resort welcomes guests with 2 outdoor pools, 3 restaurants, and a 24-hour health club. It's on the beach and also close to Dr. Alfredo Barrera Marin Botanical Garden.

Dining

Relish the international cuisine at El Faro Grill, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start your day off with breakfast, available for a fee.

Rooms

All 103 air-conditioned condos feature sitting areas. 47-inch plasma TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Free minibar items, iPod docks, and microwaves are other standard amenities.

Property features

At Grand Residences Riviera Cancun, guests enjoy 2 outdoor pools, a children's pool, and a 24-hour health club. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this beach condominium resort include a spa tub, outdoor tennis courts, and free WiFi in public areas.

Highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Free airport shuttle

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Grand Residences Riviera Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Snorkeling

Land activities

  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games

  • Water fitness

Entertainment

  • Onsite entertainment and activities

Other inclusions

  • Roundtrip airport transfers

Not included

  • Golf green fees
  • Use of golf cart
  • Miniature golf
  • Motorized water sports
  • Snorkeling excursions
  • Tennis lessons
  • Premium food items
  • Premium and/or non-domestic beverages
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Hotel Amenities

Some rates at Grand Residences Riviera Cancun are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to Grand Residences Riviera Cancun for summer fun including 2 outdoor swimming pools, a complimentary children's club, and a children's pool.

Dining is available at one of the condominium resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the condominium resort's bars, which include 2 poolside bars and 3 bars/lounges. A computer station is located on site and high-speed wireless Internet access is complimentary. This luxury condominium resort also offers outdoor tennis courts, a 24-hour health club, and a spa tub. Onsite self parking and valet parking are complimentary.

Grand Residences Riviera Cancun has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Free airport transportation 
  • Arcade/game room 
  • Total number of rooms - 103 
  • Number of floors - 5 
  • ATM/banking 
  • Number of bars/lounges - 3 
  • Number of poolside bars - 2 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Concierge services 
  • Conference space 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • 24-hour fitness facilities 
  • 24-hour health club 
  • Gift shops or newsstand 
  • Hair salon 
  • Computer station 
  • Free WiFi 
  • Designated smoking areas 
  • Pool umbrellas 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Number of outdoor pools - 2 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Meeting rooms 
  • One meeting room 
  • Multilingual staff 
  • Free valet parking 
  • Garden 
  • Terrace 
  • Beach bar 
  • Porter/bellhop 
  • Luggage storage 
  • Beach umbrellas 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Conference center 
  • Outdoor tennis courts - 2 
  • Snack bar/deli 
  • Free self parking 
  • Conference space size (meters) - 140 
  • Year Built 2013 
  • Number of restaurants - 3 
  • Conference space size (feet) - 1507 
  • Number of buildings/towers - 6 
  • Spa services on site 
  • Spa tub 
  • Children's pool 
  • Swim-up bar 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Children's club (free)  
  • Grocery/convenience store  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Microwave  
  • Cribs/infant beds (complimentary)  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • DVD player 
  • Premium bedding 
  • Separate sitting area 
  • Air conditioning 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Phone 
  • Free local calls 
  • Free bottled water 
  • Microwave 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Separate bathtub and shower 
  • Iron/ironing board 
  • Desk 
  • In-room safe (laptop compatible) 
  • Cookware, dishware, and utensils 
  • Blackout drapes/curtains 
  • iPod docking station 
  • Cable TV service 
  • Free WiFi 
  • Room service (24 hours) 
  • Pillow menu 
  • Plasma TV 
  • Free cribs/infant beds 
  • Espresso maker 

Where to Eat

El Faro Grill - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Lobby Cafe and Bar - This lobby lounge overlooks the garden. Open daily.

Heaven Beach Bar - This beach bar specializes in international cuisine and serves lunch only. Open daily.

Pool Bar - This bar is located on the beach. Open daily.

Flor de Canela - This restaurant specializes in Mexican cuisine.

24-hour room service is available.

Nearby Things to Do

Outdoor tennis courts and a 24-hour health club are featured at the condominium resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Windsurfing nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Playground on site 
  • Beach volleyball on site 
  • Boat tours nearby 

Spa Services

  • Hot stone massage 
  • Number of treatment rooms 2 
  • Massages on beach 
  • Manicures and pedicures 
  • Aromatherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 4 PM

Minimum check-in age is 21

Check-in time ends at 1 AM

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.
Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details. Please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 11 AM

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Debit cards not accepted

No rollaway/extra beds available

Guests staying through a Saturday night may be required to move rooms with hotel assistance. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

You'll be asked to pay the following charges at the hotel:
  • Deposit: MXN 3800.00 per night
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 125 and MXN 265 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Cancun Residences
  • Grand Residences Cancun
  • Grand Residences Riviera
  • Grand Residences Riviera Cancun
  • Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos
  • Grand Residences Riviera Cancun Condo Puerto Morelos
  • Grand Residences Riviera Cancun Puerto Morelos

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the condominium resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Awards & Affiliations

  • The property is a member of the Leading Hotels of the World.

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