Popular property highlights

Free valet parking
Free WiFi
Business center
Grocery/convenience store
Babysitting or childcare (surcharge)

Located in Mayakoba within a 15-minute walk of El Camaleon Golf Club, Fairmont Mayakoba is within a few miles (5 km) of Gran Coral Golf. This 401-room, 5-star resort has 5 outdoor pools along with a golf course and a full-service spa. Tres Rios Ecopark is also 3.1 mi (4.9 km) from the resort, which is on the beach.


There are ample dining options with 4 onsite restaurants, including Las Brisas Restaurant, which has ocean views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 2 coffee shops/cafés. Start your day off with breakfast, available for a fee.

All 401 air-conditioned rooms feature furnished balconies or patios, coffee makers, and free newspapers. Guests can expect to find free WiFi and wired Internet, plus LED TVs with satellite channels and pay movies. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Free bottled water, ceiling fans, and safes are also available.


Awarded Conde Nast Gold List status in 2014, Fairmont Mayakoba features a golf course, a full-service spa, and 5 outdoor pools. You can take advantage of free valet parking, along with an airport shuttle for USD 256 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a children's pool, a health club, and a sauna.

Property features


  • Walking distance to El Camaleon Golf Club
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet parking
  • Onsite dining

Hotel Amenities

All-Inclusive Details

Not included

  • Gratuities
  • Taxes

All-inclusive room rates at Fairmont Mayakoba are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Hotel Amenities

The Fairmont Mayakoba is located on the Riviera Maya, approximately 42 miles (68 kilometers) south of Cancún and just 5 miles (8 kilometers) from Playa del Carmen. The resort occupies 45 acres nestled under the tropical forest canopy alongside a network of clear, mangrove-lined lagoons and channels.

The resort features 7 restaurants and bars, a full-service business center, a picnic area, terrace, free WiFi in public areas, meeting rooms, and swimming pools. The on-site spa (surcharge) offers a wide range of treatments, many based on local Mayan traditions. The spa also has relaxation pools and a health club with cardio equipment, free weights, machine weights, and personal-training programs. Airport shuttle available (surcharge), valet parking. Babysitting available (surcharge) as well as supervised childcare/activities and a children's club.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (surcharge) 
  • Supervised childcare/activities (free) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 401 
  • Number of floors - 3 
  • ATM/banking 
  • Number of bars/lounges - 4 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee/tea in common areas 
  • Number of coffee shops/cafes - 2 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Designated smoking areas 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Number of outdoor pools - 5 
  • Computer station 
  • Children's club 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 6 
  • Multilingual staff 
  • Free valet parking 
  • Garden 
  • Terrace 
  • Picnic area 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Conference space size (feet) - 40000 
  • Conference space size (meters) - 3716 
  • Number of meeting rooms - 18 
  • Golf course on site 
  • Conference center 
  • Outdoor tennis court 
  • Area shuttle (surcharge) 
  • Beach umbrellas 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Sauna 
  • Spa services on site 
  • Steam room 
  • Children's pool 
  • Swim-up bar 
  • Wedding services 
  • Pool umbrellas 
  • Number of restaurants - 4 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Grocery/convenience store  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free valet parking

Room Amenities

Fairmont Mayakoba offers 401 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to furnished balconies or patios. Beds feature premium bedding. LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Premium TV channels 
  • Pay movies 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Furnished balcony or patio 
  • Ceiling fan 
  • Free newspaper 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Slippers 
  • Separate bathtub and shower 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • Satellite TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 
  • LED TV 

Where to Eat

Las Brisas Restaurant & Lounge Bar - Beachfront restaurant, with ocean views, serving à la carte breakfasts, light lunches, and a dinner menu highlighting seafood specialties. Indoor and outdoor dining. Resort-casual attire for breakfast and lunch; resort-elegant for dinner. Reservations required.

El Puerto Restaurant - Mexican and international cuisine served at restaurant overlooking the lagoon. Dinner menu includes fresh Caribbean lobster, shellfish platters, clams and oysters, crab legs, giant shrimp, and other seafood specialties. Open for breakfast, lunch, and dinner. Resort-casual attire.

La Laguna Grill & Bar - Casual poolside restaurant offering breakfast buffets, wood-fired pizzas, and Latino-Mexican cuisine with pre-Hispanic influences. Open for breakfast, lunch, and dinner. Resort casual.

Las Olas & Aqua Pool Bars - Poolside bars featuring margaritas and other tropical concoctions. Located by the main pool. Open throughout the day.

El Lobby Lounge - Afternoon tea, evening cocktails, and traditional Mexican snacks offered daily. Martinis and premium bar service from late morning to late night. Complimentary early-morning coffee and tea. Resort-casual during daytime. Resort elegant at afternoon tea and evening cocktails.

Café Maya - A poolside market café serving pastries, deli sandwiches, gourmet coffee, and ice cream. Also sells culinary souvenirs and supplies for guestroom minbars. Open throughout the day.

Nearby Things to Do

The Fairmont Mayakoba features a 10,000-square-foot main pool with swimup bar. The resort also has cabanas and beach chairs. Complimentary bicycles, motorized golf carts, and lanchas (covered canal boats) are provided for getting around the resort's 45 acres.

Guests also have access to the El Camaleón Golf Course, designed by Greg Norman. Utilizing and complementing the natural landscape, the course features cenotes (underground caves), mangroves, and fairways that wind under the tropical forest canopy. A clubhouse, golf shop, putting and pitching green, and driving range are also on site.

The resort's health club (surcharge) offers cardio and weight equipment. Personal training and fitness classes can be arranged.

The hotel provides assistance with arranging tours to the area's Mayan ruins, ecological parks, and other attractions.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Rafting nearby 
  • Sailing nearby 
  • Windsurfing nearby 
  • Free bicycles on site 
  • Parasailing nearby 
  • Fitness classes on site 
  • Ecotours on site 
  • Golf driving range on site 
  • Golf lessons on site 
  • Hiking/biking trails on site 
  • Kayaking on site 
  • Pilates classes on site 
  • Playground on site 
  • Rowing or canoeing on site 
  • Scuba diving on site 
  • Yoga classes/instruction on site 
  • Boat tours on site 

Spa Services

  • Number of treatment rooms 20 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 55.00 per night.
  • Free cribs (infant beds)!


  • Pets allowed for an extra charge of USD 25 per pet, per night
  • Dogs only
  • Up to 25 lb
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

24-hour check-in

Guests traveling with pets must contact the resort after booking via this Web site and before arrival. The resort will send a confirmation.

Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.


You'll be asked to pay the following charges at the property:
The resort fee includes:
  • Pool access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Shuttle service
  • Internet access
  • In-room bottled water
  • Concierge/valet service
  • Parking
  • Housekeeping
  • Additional inclusions
  • Resort fee: USD 20.00 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 25 and USD 32 per person (approximately)
  • Airport shuttle fee: USD 256 per vehicle (roundtrip)
  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 55.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Fairmont Mayakoba
  • Fairmont Mayakoba Hotel
  • Fairmont Mayakoba Hotel Playa del Carmen
  • Fairmont Mayakoba Playa del Carmen
  • Mayakoba Fairmont
  • Fairmont Hotel Playa Del Carmen
  • Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico
  • Fairmont Playa Del Carmen
  • Playa Del Carmen Fairmont

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • Fairmont Mayakoba is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay and the 2014 Travel + Leisure 500.

Appetite for Luxury All Meals (Inclusive Plan)

Book a stay in an Appetite For Luxury All Meals room category and receive the following:

  • Unlimited all-day meal service for 2 adults at La Laguna, Las Brisas, Lobby Lounge, and beach and pool service
  • Unlimited all-day beverage service for 2 adults at La Laguna, Las Brisas, Lobby Lounge, 2 swim-up bars, and pool and beach service
  • 2 children ages 18 and younger stay free when sharing a room with their parents
  • Nature walks, bird watching, and boat tours
  • Complimentary use of BMW bikes to tour the property
  • Food and beverage gratuities
  • Children ages 5 and younger eat for free when dining from the kids menu and accompanied by an adult (meal supplement applies for children ages 6-18)
Children ages 6-12 are charged a meal supplement of US$59, per night/child, and children ages 13-18 are charged a meal supplement of US$119, per night/child. The meal supplement for children must be purchased for the duration of your stay. Daily resort fee not included in room rate. Subject to availability. Blackout dates apply. Room rate cannot be combined with other promotions, discounts, packages, or special rates. This offer includes soft drinks, milk, juices, coffee and tea, beers, wines, liquors, and spirits ordered by the glass from the International Call Bar Brands menu at participating restaurants and bars. Bottled wine and liquor not included. Guests must enjoy the included food and beverages during each participating outlet’s hours of operation. In-room dining, El Camaleon (club house and golf course), Willow Stream Spa, food and beverages at Rosewood or Banyan Tree, and Cafe Maya are not included. Some specialty menu items are subject to a surcharge. This promotion does not apply to group bookings, special events or tournaments. Other restrictions may apply.

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