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Esencia

4.5 out of 5.0

Recent guest reviews

This is where the white sand meets the spa, along with the friendliest and most attentive staff that I've had the opportunity to meet on my travels. Hands down, one of the top 3 places that I've experienced in my life and worth it for anyone interested in a little R&R on the beach. A group of us stayed on the property managed by the Hotel Esencia and had the most incredible time. We will be returning again next year and I could go on and on about how amazing this place is, but simplicity and luxury is what this place is all about. Go explore and find out for yourself -- you will fall in love.

Our second time back at Hotel Esencia and what a complete paradise it’s become. So happy we made the choice to come back again. My husband and I first visited a couple of years ago and loved it enough to come back, but now it’s gone to a whole new level as we noticed many new beautiful details in our suite and throughout the hotel. We had booked a Garden suite with plunge pool which was really quite lovely with a large private terrace and spacious bathroom with shower and tub. Walls, ceilings and floors are white-washed giving it a crisp clean look with beautiful Mexican and contemporary design elements intermixed with all the basics anyone might want, like an in-room coffee machine, stocked mini-bar with lots of healthy treats, incredibly comfy bed and pillows, super fast wi-fi (better than anywhere else we’ve been in Mexico), and excellent AC. In my business I have the chance to visit many luxury properties of all kinds and I have to say that this is my favorite boutique hotel in the world. It seems like you’re visiting someone’s incredible personal beach villa, with his personal domestic staff on stand-by to help you at any moment, but the property is so huge that there are plenty of places to go wander, far from other guests and immersed in nature. Beautiful wild peacocks roam the property freely along with lots of other interesting wildlife. If you’re looking for complete relaxation and non-stop pampering on maybe the most beautiful private beach not far from the US, this is the place. The kindest staff always smiling and helpful, lots of delicious dining options, and an amazing juice and smoothie bar where we spent hours reading while overlooking the bright blue sea. Thanks so much to the entire Esencia crew. I wish I could give it 6 stars. It was that hard to leave!

This boutique hotel is not to be missed. It’s on a wide stretch of quiet pure white beach that seems like it’s all for you. The hotel is beautiful in every way, the architecture, the furnishings, authentic artworks everywhere. Never did we expect this attention to detail and refinement at a beach hotel. The photos simply don’t capture the “essence” of Esencia. It’s a bit expensive but I guess you get what you pay for. This place over delivers in every way: delicious food with lots of Mexican and international specialties, outstanding service, their Mayan spa (their Lime Ritual massage was incredible) and even their sophisticated boutique where we found some Mexican ceramics. The staff could not have been sweeter or more helpful. There are beautiful birds everywhere including colorful peacocks and lots of other interesting exotic animals roaming around wild. butterflies everywhere! This place is a slice of heaven. I only wish we knew about it sooner. We are definitely coming back this winter. Thanks to the entire Esencia team for spoiling us.

Absolutely perfect place for a getaway. Amazing rooms, fantastic beach, excelent service. Sophisticated but simple, the italian duchess house and grounds more than exceeds expectations. Would recommend it in a heart beat.

If you are in need of that perfect place, the place where troubles melt away and a feeling of calm overwhelms you ......this is the place. Beyond beautiful. Chic and elegant with no fuss. Nothing is too much trouble for a delightful Staff and a very personal attention to detail from the owner. Luxury, healthy food, a stunning white sand beach and shaded pools. Perfect.

I was very close to giving HE a 1-star review, but they are located on a lovely beach and I do believe the staff means well.... BUT, every other aspect of this hotel is a very poor excuse for 'luxury' and grossly, grossly overpriced. Perhaps we came on an 'off' weekend, and perhaps we were unluckily given the worst room in the hotel, however, I feel compelled to share our experience so that other travelers can make an informed decision from a truly UNBIASED and average traveler. For starters, we were totally underwhelmed with the 'welcome' at the hotel (I arrived early from a redeye and my friend in the early afternoon). Not sure if we aren't important enough, or they've run out of money, but no one offered a cold towel, a bottle of water or the 'welcome drink' mentioned in many other reviews. It was a bit like checking into a DoubleTree WITHOUT the free cookies. Overall, the service was a big disappointment. Lots of staff wandering around, but they were either completely aloof or unsure of exactly what to do with themselves. The beach attendant seemed especially annoyed when we made a simple request for bottled water. Management should spend a few nights at a Four Seasons or St. Regis to get a better understanding of 'service' at a luxury property that charges $700+++ a night. This hotel should be charging about $250 a night... and that's basically $250 for access to a nice b each. The pool was in horrible condition, as other reviewers have mentioned. On the steps of the 'adult pool' giant pieces/chunks of plaster had been worn away and created a very uneven and rough surface that looked unsafe and uncomfortable to sit or step on. I'm amazed the hotel hasn't addressed this basic maintenance issue. Our room was about as nice as an average 3-star hotel. It was dark and musty with foliage up to the tops of most windows. The floor was dirty and our bathroom was incredibly shabby (more like a 2-star motel). Bathtub was the WORST tub I have ever seen in a hotel. It was cracking with poor patch work and dark stains on the bottom. Fixtures were wobbly and rusted. Various hairs were stuck in the tub, on the floor and in the shower. Towels were frayed, very thin and one had faded brown stains. The only doors to our room were large sliders that happened to be off their tracks and nearly impossible to operate, presenting a security problem as these (again) were the only doors into the room. I immediately expressed dissatisfaction with the room and asked if we could pay the difference and upgrade to a higher category. The concierge agreed that the bathroom needed repairs and would be worked on in the 'off season'. Unfortunately, the hotel was sold out and moving to a room was not an option. The hotel manager offered a free massage, but my fiend and I agreed it would be best to simply find a new hotel for the weekend. The manager was very accommodating and agreed to provide a refund as we didn't actually spend a single night at the hotel. Sadly, the hotel hasn't been able to figure out how to process a credit back to my Visa. My bank even contacted them to help them with the transaction and, according to my bank, the hotel HUNG UP on them twice! So, travel here at your own risk and beware of the glowing reviews. Clearly not all guests at Hotel Esencia are treated equally! Perhaps if you're a celebrity, social media 'influencer' or style blogger, you get the VIP treatment ant this is a true luxury hotel. But, for the rest of us, Hotel Esencia is an overpriced and mismanaged MESS!

This was our second year in a row of staying at Esencia and it was another perfect stay. We arrived on Thursday to perfect weather and a lovely bottle of chilled Chardonnay in our room. Then, dinner and cocktails outside by the pool with great friends. The next five days were spent working out in Esencia's awesome gym, having breakfast / lunch / dinner at the pool, socializing with our friends and meeting other hotel guests from all over the world. Our rooms have always been a large, gorgeous, stylish and comfortable. Our room this time, had its own private plunge pool, which we highly recommend. It is so refreshing at the end of the day. The food is fresh, healthy and delicious. The staff is super friendly and attentive. Big cheers go out to Andrea, Paulina, Alan, Jonas and Damien. We will go back for a third year in a row. It is such a great vacation value. You get a lot for your money. Some travel tips: For easy travel, fly nonstop and have the hotel arrange a car for you to and from the airport.

Hotel Esencia feels far from a hotel but instead your own tropical paradise. I traveled with two friends and we stayed in the Garden Suite, we had our own private terrace and pool, it felt more like a mini villa with impeccable design. I highly recommend yoga in the mornings, amazing views and amazing instructor. The perfect place to truly relax and disconnect!

This is our second trip here of many more to come. We absolutely love Esencia. Every detail has been thought of and attended to. The food is phenomenal, healthy but still very delicious. The drinks are superb. The staff is friendly, attentive, and always welcoming. They know who you are and as a result you never need to sign anything. The gym is very well equipped for a smaller hotel - it has everything you'd need for a great workout. Best of all, the design of the hotel is perfect. Beach resort chic at its best, and none of the typical resort tackiness. Great gardens, and even a collection of peacocks. It's the perfect place for a weekend getaway with friends or family. Truly a great setting! You must visit.

Our 3rd time back and it's better every time. This small luxury hideaway tucked along a magnificent beach has everything you need - no need to leave! Rooms are spectacular, food is delicious and the service leaves nothing to desire. The property is styled with an amazing taste. Feels like your living in a chic private home and the owner, clearly has a passion for this place and you feel his beautiful design sense everywhere. On top of all of that, they're also super kid friendly (even have a kids pool area with shallow shelf) which our toddler loves everytime. Will certainly come back often!

Carretera Cancún-Tulum Km. 265 Xpu-Ha QROO

Hotel highlights

  • Close to Xpu-ha Beach
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Esencia places you within a mile (2 km) of Xpu-ha Beach and Bel Air Animal Park. This 29-room, 4.5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi. It's on the beach and also near Chan Yu Yum and Cenote Cristalino.


Dining

Enjoy the garden views at Garden Restaurant, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

All 29 air-conditioned rooms feature iPod docks, refrigerators, and minibars. Guests can expect 20-inch LCD TVs with cable channels and DVD players, along with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Free bottled water and phones are also standard.


Property features

At Esencia, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include a steam room, free WiFi in public areas, and a meeting room.

Room options

Suite, Garden Area

King 1 | Queen 2 | Sleeps 3

Suite, 1 King Bed, Ocean View

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 245 reviews