It was nice and clean. It had a lot of activities to keep you busy. The hotel staff was great as well.
Property was okay! Really out the way. Didn’t feel like I had much fun because were so far and put up. Wish I would have stayed at breathless soul. Closer to Cancun. Food is trash!!!! Room was clean but did see a roach. And mosquitoes was a fool on the room. We’re are up!!! Also, my luggage was we through. My jewelry was stolen. The resort did an incident report and said they would follow up. I haven’t heard a mfn word from them. Over this property. Will never stay at a breathless resort again. Wasn’t a great experience in Mexico or Jamaica.
I received 2 spa treatments with Julia and she was phenomenal. I felt like a new person each time I left. The power outages were unsettling as they happened multiple times over 3 days. They made me reluctant to take the elevator. Additionally, the day I left the elevator to the lobby floor was not working so I had to climb very slippery steps to check out of the hotel, and for that, I was truly upset.
Excellent service, beautiful property
The staff and amenities are amazing here. Many food and entertainment options. We would definitely stay here again!
Food was decent property was beautiful. Staff was not very attentive as there was a couple hour wait for dinner each night and room service forgot us completely one night and took over an hour on other times. The party atmosphere was great. Wilberth the bartender would be my reason for returning! He was personable and friendly and doing tricks all day! My whole party of 12 people were ready to load Wilberth up and take him horn with us!!
We enjoyed our stay!
Service was wonderful. Check in was horrible. They only have two people to check in and out. I had to wait a while. However the staff were super nice and kept our bags. If we wanted to we could change and get in the pool. My room was cleaned everyday, new towels and toiletries. The food is amazing on the resort and I can honestly say I had a wonderful experience with this resort
I enjoyed the pool and beach area. The food was ok. I would have liked a dinner buffet.
Everything was EXCELLENT! I had a wonderful time, I will back again!
Very disappointed in our stay at Breathless. Upon arrival the check in process was very slow. The receptionist had us verify the ocean view room and number of occupants. When we were taken to our room we did not have an ocean view in fact we were placed in the back building with a view of the pools the room had an odd stench, there was no air and the hot water did not work. Additionally there was nothing in our mini bar or refrigerator. We called the desk and were told we would have to wait until 3pm the next day to move. There were also ants everywhere in the room. The next day we did move to a new that somewhat offered a view of the ocean (if you stood in the far right corner of the balcony) and the tops of the pool facilities which was not at all desirable. The food at the “steak house” was absolutely terrible. My friends steak was literally a hunk of fat, the medallions were tough, the Argentine sausage was sooooooo salty. The Italian restaurant gave my friend a bowl with three pieces of pasta, my rigatoni was far too salty and the chicken parm had no pasta. The staff seemed to be extremely stressed and inattentive. Lastly, the omelette bar cheese was moldy which was alarming. Lastly, I am not sure the alcohol being served was real. I drank several cocktails at the pool bar and did not feel even tipsy. Very disappointed in my stay, I can’t say I would not recommend this property to anyone and can’t say I will try them again in the future.
Service was great! Great pools
Good resort, friendly staff, good food during the day but I was a little disappointed with the dinner options. Entertainment is good during the day, very cheesy at night. Pool is nice but they play way too much techno music which gets annoying.
You guys promoted “everything” was open, well it’s not. Half the resort is shut down. There was only certain restaurants open on certain days. There was no night clubs open at all. The party pool was shut down so there really wasn’t much to do. Was very disappointed with our stay
This place is perfect, everything was very good..
Entertainment was excellent . Staff was very friendly and fast
Great/friendly/attentive staff, except for the hostess at French restaurant. Beach dirty due to lagoon draining into ocean, formal attire requirement for restaurants not a great deal.
Pros: The staff were amazing from the time I checked in and throughout my stay all over the grounds. They were friendly, personable, and always willing to engage in a conversation in effort to be helpful or just cordial. The amount of a la carte restaurant options were also great, especially since reservations were not required (except for the hibachi restaurant). The outdoor furniture looked a bit worn out and can probably just be replaced, as it did not look outdated. Overall, it was a beautiful resort with lots to do on the resort. Cons: The things I disliked were that my room was not cleaned daily until the evening...one evening it was not cleaned until almost 6pm. The other thing I disliked was the lack of diversity in the music at the party pool; the DJ only played techno music and informed us that he was contractually not allowed to mix up the music and play other styles such as Latin, hip-hop, pop, etc. Lastly, I got a massage at the spa which sucked a$$! The massage therapist wavered between feeling like she was lightly rubbing on body lotion to using her elbows to dig into my bony areas. My guess was that she was not a licensed masseuse, but for the money they charged, she definitely should've been! Overall, I would stay again!
Resort smells like toilet water all the restaurants are super strict on clothing Pools close earlyyyy Got bit up by mosquitoes Staff only cares about tips Don’t listen to what your asking Drinks are super weak and watered down
Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive is adjacent to popular attractions such as Petempich Bay and Arrecife de Puerto Morelos National Park. This 362-room, 4.5-star resort has 2 outdoor pools along with a winery and a full-service spa.
There are ample dining options with 9 onsite restaurants, including Spoon (Casual), which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, coffee makers, and safes are also available. Housekeeping is available on request.
Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive features a winery, a full-service spa, and 2 outdoor pools. You can take advantage of free valet parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this adults-only resort include a nightclub, a 24-hour gym, and 2 spa tubs.
It was nice and clean. It had a lot of activities to keep you busy. The hotel staff was great as well.
Property was okay! Really out the way. Didn’t feel like I had much fun because were so far and put up. Wish I would have stayed at breathless soul. Closer to Cancun. Food is trash!!!! Room was clean but did see a roach. And mosquitoes was a fool on the room. We’re are up!!! Also, my luggage was we through. My jewelry was stolen. The resort did an incident report and said they would follow up. I haven’t heard a mfn word from them. Over this property. Will never stay at a breathless resort again. Wasn’t a great experience in Mexico or Jamaica.
Hola hola Tanisha! We would like to thank you for taking the time to share your completely helpful review with us.Regarding your comments, we regret that your perception about entertainment program and food ended that way; we would like to highlight that we truly appreciate your overview as it gives us the opportunity to consolidate our strength points and work on what we might need to improve, in order to offer better and better service standards. We genuinely hope to have the opportunity of welcoming you back again to showcase our daily improvements and innovations.Sincerely,Guest Relations Team.
I received 2 spa treatments with Julia and she was phenomenal. I felt like a new person each time I left. The power outages were unsettling as they happened multiple times over 3 days. They made me reluctant to take the elevator. Additionally, the day I left the elevator to the lobby floor was not working so I had to climb very slippery steps to check out of the hotel, and for that, I was truly upset.
¡Hola Hola!,Thank you for choosing Breathless Riviera Cancun Resort & Spa to spend the best leisure time in Riviera Maya.We feel happy to know you enjoy of the consistently world class service that our collages provide every day and that exceeded all your expectations; we are proud to have such professional, hardworking, and service oriented team members. We are certain that Julia will be very excited to see that she played such a great part in making your vacation extra special. We regret the inconvenience due to the issue of blackouts however we would like to point out it was a unique case and totally external to us in which the city in general presented problems with electricity however we followed up immediately with our own resources.On behalf of all our team, will be a pleasure to have the opportunity to welcome you back again soon. Sincerely,Guest Relations Team
Excellent service, beautiful property
Hola Hola Donna!Thank you for choosing Breathless Riviera Cancun Resort & Spa; we truly appreciate and value your confidence in showing a genuine interest in our brand. We feel happy to learn the level of service you received from our team members, was consistently world-class and exceeded your expectations in every aspect. We genuinely hope to have the opportunity to welcome you back again soon. Sincerely, Guest Relations Team
The staff and amenities are amazing here. Many food and entertainment options. We would definitely stay here again!
Hola hola Marisa Angela! Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation; we truly appreciate and value your confidence for showing a genuine preference for our Unlimited-Luxury brand.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon.Sincerely,Guest Relations Team
Food was decent property was beautiful. Staff was not very attentive as there was a couple hour wait for dinner each night and room service forgot us completely one night and took over an hour on other times. The party atmosphere was great. Wilberth the bartender would be my reason for returning! He was personable and friendly and doing tricks all day! My whole party of 12 people were ready to load Wilberth up and take him horn with us!!
Dear guest, Thank you for taking the time to share with us your completely helpful review; we regret to learn that our room service and restaurants waiting average time didn't exceed your expectations. We highly appreciate your kind remarks and please be certain that all the aspects you have raised to our attention are currently under our review. On the other hand, please be certain Wilberth will be cheered for the amazing service they are providing every day. We genuinely hope to have opportunity of welcome you back again to showcase our daily improvements and innovations. Sincerely, Guest Relations Team
We enjoyed our stay!
Hola Hola Rose! Thank you for choosing Breathless Riviera Cancun Resort & Spa; we truly appreciate and value your confidence for showing a genuine interest in our brand. We feel happy to learn the level of service you received from our team members, was consistently world class and exceeded your expectations in every aspect. We genuinely hope to have the opportunity of welcome you back again soon. Sincerely, Guest Relations Tea
Service was wonderful. Check in was horrible. They only have two people to check in and out. I had to wait a while. However the staff were super nice and kept our bags. If we wanted to we could change and get in the pool. My room was cleaned everyday, new towels and toiletries. The food is amazing on the resort and I can honestly say I had a wonderful experience with this resort
Dear Brittany, First and foremost, please accept our sincere apologize for any inconvenience caused during your check-in process; we feel sad to learn you must endure a non-expected situation. Nevertheless, you can be certain that all the aspects you have raised to our attention, are currently under follow-up, and under our Manager's review, since the tranquility of our guests is our utmost priority and something our team members take extremely seriously. Please do not hesitate to reach to us for further personalized assistance. We genuinely hope to have the opportunity of welcome you back again soon. Sincerely, Guest Relations Team.
I enjoyed the pool and beach area. The food was ok. I would have liked a dinner buffet.
Hola Hola Jessica Lynn! Thank you for choosing Breathless Riviera Cancun Resort & Spa; we truly appreciate and value your confidence for showing a genuine interest in our brand. We feel happy to learn the level of service you received from our team members, was consistently world class and exceeded your expectations in every aspect. We genuinely hope to have the opportunity of welcome you back again soon. Sincerely, Guest Relations Team
Hola Debra,We hope this message finds you well. We wanted to express our gratitude for your recent stay with us and for taking the time to share your experience on Expedia. Your feedback is important to us, and we are delighted to hear that we were able to provide you with a memorable vacation.Rest assured that we have shared your kind words with our team, as it motivates us to continue providing exceptional service to all our guests.We hope to have the pleasure of hosting you again soon and providing you with another wonderful experience.Warm regards,eConcierge