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VIP Room Upgrades & More

Barcelo Maya Palace - All Inclusive places you within 2 miles (3 km) of Xpu-ha Beach and Chikinha Cenote. This 756-room, 4.5-star hotel has 2 outdoor pools along with a private beach and a full-service spa. Also nearby are CEDAM Museum and Puerto Aventuras Golf Club.

Dining

Relish the international cuisine at Mirador, one of 6 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room.

Rooms

All of Barcelo Maya Palace - All Inclusive's 756 air-conditioned rooms provide free minibar items, furnished balconies or patios, and coffee makers. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with WiFi. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Free bottled water, ceiling fans, and laptop-compatible safes are also standard.

Property features

Barcelo Maya Palace - All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive hotel include a water park, a nightclub, and a children's pool.

Highlights

  • Free valet and self parking
  • Onsite dining
  • Spa
  • Private beach

Hotel Amenities

All-Inclusive Details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Rowing/canoeing
  • Snorkeling
  • Windsurfing

Land activities

  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games

  • Bartending
  • Cooking
  • Dancing
  • Language

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Access to onsite clubs
  • Theme parties

Not included

  • Use of golf cart
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Hotel Amenities

Barcelo Maya Palace - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Barcelo Maya Palace - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 6 restaurants. A swim-up bar is on site where guests can unwind with a drink. Public areas are equipped with high-speed wireless Internet access (surcharge). This all-inclusive resort also offers a water park, a children's club, and a children's pool. Onsite self parking and valet parking are complimentary.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Airport transportation (surcharge) 
  • Arcade/game room 
  • ATM/banking 
  • Number of floors - 3 
  • Number of bars/lounges - 4 
  • Number of poolside bars - 2 
  • Business center 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Fitness facilities 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Number of outdoor pools - 2 
  • Tennis on site 
  • Turkish bath/Hammam 
  • Luggage storage 
  • Laundry facilities 
  • Meeting rooms 4 
  • Multilingual staff 
  • Nightclub 
  • Total number of rooms - 756 
  • Porter/bellhop 
  • On private beach 
  • Number of restaurants - 6 
  • Beach umbrellas 
  • Beach towels 
  • Conference space size (meters) - 218 
  • Free self parking 
  • Outdoor tennis courts - 3 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Children's pool 
  • Wedding services 
  • Water park 
  • WiFi (surcharge) 
  • Tours/ticket assistance 
  • Spa treatment room(s) 
  • Free valet parking 
  • Number of meeting rooms - 4 
  • Conference space size (feet) - 2350 
  • Garden 
  • Swim-up bar 

Family Friendly Amenities

  • Family Hotel  
  • On private beach  
  • Outdoor pools  
  • Children's pool  
  • Outdoor tennis courts  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  

Internet

Available in all rooms: Wireless internet access ( USD 12 per day )

Available in some public areas: Wireless internet access ( USD 22 per 24-hour period )

Parking

Free self parking, Free valet parking

Room Amenities

  • Premium TV channels 
  • Air conditioning 
  • Furnished balcony or patio 
  • Phone 
  • Bathrobes 
  • Minibar (stocked, free items) 
  • Jetted bathtub 
  • Slippers 
  • Rainfall showerhead 
  • Satellite TV service 
  • Desk 
  • Free bottled water 
  • Ceiling fan 
  • In-room childcare (surcharge) 
  • Coffee/tea maker 
  • Free toiletries 
  • Hair dryer 
  • Daily housekeeping 
  • Flat-panel TV 
  • WiFi (surcharge) 
  • Private bathroom 
  • Separate bathtub and shower 
  • Room service (24 hours) 
  • Day bed 
  • Iron/ironing board 
  • Blackout drapes/curtains 
  • In-room safe (laptop compatible) 

Where to Eat

Mirador - This buffet restaurant specializes in international cuisine.

La Hacienda - This buffet restaurant specializes in Mexican cuisine.

Rodizio - This restaurant specializes in Brazilian cuisine.

Brasserie - This restaurant specializes in French cuisine.

Caribe - This restaurant specializes in Caribbean cuisine.

24-hour room service is available.

Nearby Things to Do

A private beach, a health club, and a water park are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Personal motorized watercraft on site 
  • Sailing nearby 
  • Water skiing nearby 
  • Fitness classes on site 
  • Basketball on site 
  • Kayaking on site 
  • Parasailing on site 
  • Playground on site 
  • Scuba diving on site 
  • Snorkeling on site 
  • Volleyball on site 
  • Windsurfing on site 
  • Ecotours nearby 

Spa Services

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: USD 12 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 22 per 24-hour period (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • All Inclusive Barcelo Maya Palace Deluxe
  • Barcelo Maya Palace Deluxe
  • Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
  • Barcelo Maya Palace Deluxe Xpu-Ha
  • Barcelo Palace Maya Deluxe
  • Maya Barcelo Palace
  • Maya Palace Barcelo
  • Maya Palace Deluxe All Inclusive
  • Palace Barcelo
  • Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
  • Barcelo Maya Palace Deluxe All Inclusive Hotel

We should mention

Only registered guests are allowed in the guestrooms.

Resort Credit Discounts

Book a stay in any room or rate category for travel now - December 31, 2016 and receive up to USD 1,000 resort credit discounts per room, per stay.

Guests can apply a 25% discount on the total value of the purchase for the following services: U Spa, room service, private dinner on the beach, room category upgrade (valid on the purchase of a room category upgrade based on the regular rate; does not apply with promotional rates), late check-out, pirates island water park, surf ride, bowling alley, wedding packages (does not apply for wedding extra services), laundry and dry cleaning, WiFi, wine, and cava. Guests can apply a 10% discount on the total value of the purchase for the following services: vacations Barcelo, B Fashion - Maya Mall, The Gift Shop – Maya Mall, Logo Shop Barcelo – Lobby, Beach Shop Barcelo, Club Barcelo. Taxes and gratuity may not be included. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Special Deal

Book a stay in a "Junior Suite, Pool View (Deluxe Club Premium /access 5 Hotels)" or "Junior Suite, Ocean View (Club Premium free access to 5 hotels)" room category for travel anytime and receive Club Premium benefits including private check-in/check-out, personalized concierge services, priority reservations at à la carte restaurants, and best available view. Also enjoy access to the Club Premium Lounge with international drinks, canapés, continental breakfast, table games, books, newspaper, and Internet access. In the room, enjoy petit fours and a domestic bottle of sparkling wine in the room upon arrival; pool towels; VIP minibar with soda, water, beer, and snacks; turndown service; free local calls; Free WiFi; room service; express laundry service with regular charge; premium brand liquors; and premium bathroom amenities. Aromatherapy menu is available. Also enjoy late check-out (subject to availability), bottle of tequila (with a minimum 4-night stay), souvenir for kids ages 2-12 (minimum 4-night stay), access to hydrotherapy areas (once daily), 20% off spa services, and 10% off purchases at the Barceló gift shops.

Must book the "Junior Suite, Pool View (Deluxe Club Premium /access 5 Hotels)" or "Junior Suite, Ocean View (Club Premium free access to 5 hotels)" room category to receive benefits. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. The property can change or discontinue this offer at any time without prior notice. Other restrictions and blackout dates may apply.


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