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Super 8 Richmond Midlothian Turnpike

2.0 out of 5.0

Recent guest reviews

Female Customer Service workers were wonderful but the male staff was rude and disrespectful. I would not recommend this hotel to anyone.

Had to book at the last minute after a previously booked hotel put us in a smoking room. The room was a little dated--2 bedside lamps didn't work, the TV remote didn't work, and the bathroom door was incredibly hard to open and shut, but it was a clean room that didn't reek of cigarettes with a comfortable bed and very friendly staff. Can't speak for the breakfast--we didn't make it down in time. They saved our trip, and all in all, I was pleased! Was a GREAT deal for our urgent situation and the price that we paid.

We come twice a year, and we have stayed at this hotel about 3 times now, and I do not mind it. We just need a hotel to sleep at night, and this one was good for that. The front desk staff are always kind and courteous.

The staff was very nice, that's about it. The room was musty and the only chair in the room had mold on it. I have mold allergies and as soon as I stepped in the door, they started acting up. There were teenagers hanging out in the rear stairwell. So much so that I couldn't even walk up the steps. If you have any allergies, don't stay here. The rooms are borderline horrible.

The room stink so bad. It felt so naste I was scared to pull my shoes off. Go anywhere else but here.

The staff was very friendly, helpful and knowledgeable.

My fiance and I came to Richmond for the NASCAR race.

This hotel was very dirty. The hallways were always filthy the elevator had cigarettes on the floor along with McDonalds condiments which were there the entire weekend. The hotel always smelled like a pool even though they don't have a pool. The staff was usually nice but they didn't look very professional at all. We will not return to this hotel because it was not in a very good area either. They have a lot around them but this hotel is not worth price.

Needed a place to stay for a weekend while daughter had a soccer tournament. Close to many places to eat. Room was pretty simple but clean. Beds were comfortable but I would bring my own pillows next time.

Checked in 1am and they gave me room key to a room that was already given to someone else! The e-key would not work and they insisted the room was empty. Only 1 room left over, so settled for it not to my liking. They were nice to credit me back, but I would have rather gotten a good night sleep.

Stayed here for a nights rest while returning home from a trip south. The place I liked was full. This is the same chain so I figured I would give it a try. The first room they put me in looked like it had not been cleaned since the last visitor, sticky substances on the counters and tabletops. The front-desk person came to the door as we were trying to figure out what was up and said we were given the wrong room. The second room had the bedspread pulled down and there were no towels. Same problems with the counters and tabletops. She next gave us the suite to use. Same problem with the counters, desktop and end tables. The cuhsions on the furniture had stains on them if you catch my meaning. The sheets appeared to be clean, no signs of bugs in the bed and it was late; so we put our stuff in the middle of the room still zipped up and used the bed minus the bedspread (and touched nothing else). A creepy nights sleep!

We didn't get in town until it was almost the next day and the office staff was fantastic at accomodating us and not charging for the unused room as we stayed in contact with them. Very friendly service. Average room for what we needed...just a place to catch some ZZZZZ's

I was only there for a night, but the room was clean and in good repair and the bed was comfortable. The front desk clerk was very helpful and upgraded my room to a king when they didn't have any queen rooms as I had requested. I would certainly stay there again.

i like its location and the fact that the insides of the rooms seem to have new linen, and a fresher smell

Room was across from ice dispense and next to kitchenette.....volume of tv in kitchette was so high i could hear it in my room with my tv on. No sodas is vending machine. It snowed and they did have very front where you walk in clear

8260 Midlothian Turnpike Richmond VA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Located within a leisurely stroll of Putt-Putt Fun Center, Super 8 Richmond Midlothian Turnpike is within a 10-minute drive of Chesterfield Towne Center. This 73-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Virginia Museum of Fine Arts and Museum of the Confederacy are also within a 15-minute drive.


Dining

Start your day off right with a free continental breakfast offered each morning.


Rooms

All 73 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 25-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.


Property features

Super 8 Richmond Midlothian Turnpike offers free WiFi in public areas and a meeting room. There's free parking if you drive. The 24-hour front desk has staff always at the ready.

Room options

Double Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Standard Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Double Room, 2 Double Beds

Full 2 | Sleeps 4

Standard Room, 1 Queen Bed, Smoking

Queen 1 | Sleeps 2

Guest reviews for Super 8 Richmond Midlothian Turnpike

Everyone (1) Couples (5) Family (5) Other (4)
1

rude male customer service

Everyone

Female Customer Service workers were wonderful but the male staff was rude and disrespectful. I would not recommend this hotel to anyone.

By on Jun 17, 2016

Review comment responded on Jun 20, 2016

Thanks for your feed back. It is very important to us. I would like to apologize for the actions of the front desk clerk. Please know that your issues was addressed.

3

last minute save

Couples

Had to book at the last minute after a previously booked hotel put us in a smoking room. The room was a little dated--2 bedside lamps didn't work, the TV remote didn't work, and the bathroom door was incredibly hard to open and shut, but it was a clean room that didn't reek of cigarettes with a comfortable bed and very friendly staff. Can't speak for the breakfast--we didn't make it down in time. They saved our trip, and all in all, I was pleased! Was a GREAT deal for our urgent situation and the price that we paid.

By on Aug 11, 2015

3

been here many times

Couples

We come twice a year, and we have stayed at this hotel about 3 times now, and I do not mind it. We just need a hotel to sleep at night, and this one was good for that. The front desk staff are always kind and courteous.

By on May 5, 2015

1

don't go there

Singles

The staff was very nice, that's about it. The room was musty and the only chair in the room had mold on it. I have mold allergies and as soon as I stepped in the door, they started acting up. There were teenagers hanging out in the rear stairwell. So much so that I couldn't even walk up the steps. If you have any allergies, don't stay here. The rooms are borderline horrible.

By on Oct 2, 2014

1

disgusting

Families

The room stink so bad. It felt so naste I was scared to pull my shoes off. Go anywhere else but here.

By on Sep 1, 2014

3

short escape

Couples

The staff was very friendly, helpful and knowledgeable.

By on Jul 30, 2014

3

nascar weekend

Couples

My fiance and I came to Richmond for the NASCAR race.

By on Apr 29, 2014

2

nothing like the ad said

Families

This hotel was very dirty. The hallways were always filthy the elevator had cigarettes on the floor along with McDonalds condiments which were there the entire weekend. The hotel always smelled like a pool even though they don't have a pool. The staff was usually nice but they didn't look very professional at all. We will not return to this hotel because it was not in a very good area either. They have a lot around them but this hotel is not worth price.

By on Apr 14, 2014

3

soccer tournament weekend

Families

Needed a place to stay for a weekend while daughter had a soccer tournament. Close to many places to eat. Room was pretty simple but clean. Beds were comfortable but I would bring my own pillows next time.

By on Mar 24, 2014

2

gave my room away!

Families

Checked in 1am and they gave me room key to a room that was already given to someone else! The e-key would not work and they insisted the room was empty. Only 1 room left over, so settled for it not to my liking. They were nice to credit me back, but I would have rather gotten a good night sleep.

By on Mar 17, 2014