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Country Inn & Suites By Carlson, Richmond West at I-64, VA

3.0 out of 5.0

Recent guest reviews

Hotel lobby is bright but room was a bit tired. Found hair in one of the beds and they failed to replenish the breakfast buffet even though it was available for another hour.

Front desk staff was friendly and included breakfast was good. Rooms were a little dated and felt "damp". Bathrooms are in need of an update.

I was pleased with the location the room was very clean and it was a large room with a microwave and refrigerator I had a comfortable stay if I'm in the area again I would have to go back

Very nice, although not easy to find since its address is "West Broad St", but it sits 2 blocks north of W. Broad...

Every staff member was courteous and helpful. The room was very up to date, and really clean,

Great experience with group rates. Will use again next year!

It was clean nice and reasonably priced. The beds were comfortable and the air worked great. We enjoyed our stay

Close to really good restaurants. Shopping is abundant about 5 miles away...well worth the 7 minute drive. Hotel was very nice, comfortable. My only complaint is the pillows are too small, they are more like throw pillows. Well worth the price, location is great, staff is very friendly. I usually don't give a review, but this is worth it! I travel for my job, so I am in hotels at least 20 days a month.

We found the hotel clean,quiet and comfortable. The staff was very helpful and courteous.

Spent one night while touring colleges, hotel staff friendly offered us cookies tea and coffee when we checked in. Room clean and spacious with free breakfast next morning. Perfect stop over.

Hotel was being renovated so basically under construction. The staff did all they could to make it as comfortable as possible

Was clean and staff polite and I would return. Would also recommend to anyone else.

This was a little further away from U of R than I thought but it was very clean and comfortable

I picked this hotel because of the location. It was an older hotel & was back off the main road. It was difficult to find at first. The room was adequate for my stay. The breakfast area was small & the food was not replenished as often as needed. I have stayed at other hotels in the area & will book one of those next time.

Everything was great except the breakfast experience was not good and the water pressure in the shower was really low but overall a good location, and very convenient spot to go shopping and on dates. The room was VERY. Comfortable in every way. The Bathroom was very clean so all together 4.1/5 and the cookies were delicious at the front desk

Loved this neat little hotel. Second time I stayed here and was not disappointed. I give it a 4/5.

Hotel is very clean and quiet just a short distance to Broad Street. Many options for roads. Good breakfast bar. I will be back

I stayed at the Country Inn and Suites on West Broad Street in Richmond, VA. The location was great. I have stayed in cleaner rooms but it was comfortable. The staff I encountered upon checking in seemed like she was just going through the motions. However, the breakfast staff were very friendly and upbeat. I noticed that the fruit on the breakfast bar wasn't fresh. I would have preferred healthier items for breakfast. It was an overall nice hotel for the money and I would stay there again.

New, well-cared for property off Broad Street in Richmond. Staff was very nice. Room comfortable and clean. My only complaint was that the breakfast could have used a little more variety and the cookies were not out for two of the four days and when they were out, they were hardly cooked.

Arrived late to a smiling desk attendant. Provided me with a comb since I forgot mine. The room was very clean, the bedding and furniture was in great shape. The pool and exercise room looked to be in order although I did not use them. The small efficient breakfast was perfect and got me on the road for an early meeting. Highly recommended.

8010 W Broad St Richmond VA

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Country Inn & Suites By Carlson, Richmond West at I-64, VA is located 2.2 mi (3.5 km) from Henrico Doctors' Hospital and within a 10-minute drive of Markel Building. This 3-star hotel has 71 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi. Regency Square Mall is also nearby.


Dining

Free continental breakfast is included with your stay.


Rooms

Country Inn & Suites By Carlson, Richmond West at I-64, VA's 71 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Hair dryers, phones, and ironing boards are also standard.


Property features

At Country Inn & Suites By Carlson, Richmond West at I-64, VA, guests enjoy features like an indoor pool, a fitness center, and a spa tub. There's free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Studio Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking (1 Bedroom)

King 1 | Sleeps 4

Suite, Multiple Beds, Non Smoking (1 Bedroom)

Queen 2 | Sleeps 6

Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Queen 2 | Sleeps 5

Guest reviews for Country Inn & Suites By Carlson

Everyone (11) Business (19) Couples (13) Family (20) Friends (1) Other (2)
3

a bit pricey for the experience

Everyone

Hotel lobby is bright but room was a bit tired. Found hair in one of the beds and they failed to replenish the breakfast buffet even though it was available for another hour.

By , from Rochester, NY on Sep 4, 2017

Review comment responded on Sep 6, 2017

Thank you for taking the time to review your stay with us. We appreciate the feedback.

4

middle of the road...

Everyone

Front desk staff was friendly and included breakfast was good. Rooms were a little dated and felt "damp". Bathrooms are in need of an update.

By on Sep 1, 2017

Review comment responded on Sep 6, 2017

Thank you for taking the time to write about your experience at our hotel. We are delighted to read that you enjoyed stay and we appreciate the feed back. We look forward to your next stay.

5

very nice place

Everyone

I was pleased with the location the room was very clean and it was a large room with a microwave and refrigerator I had a comfortable stay if I'm in the area again I would have to go back

By , from PA on Aug 30, 2017

Review comment responded on Sep 2, 2017

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your time with us. We look forward to your next stay.

5
Everyone

Very nice, although not easy to find since its address is "West Broad St", but it sits 2 blocks north of W. Broad...

By on Jan 27, 2017

Review comment responded on Jan 31, 2017

Thank you for the 5 star review of our hotel. We appreciate your feedback.

5
Everyone

Every staff member was courteous and helpful. The room was very up to date, and really clean,

By on Sep 17, 2016

5

great buget hotel close by our tournament

Everyone

Great experience with group rates. Will use again next year!

By on Aug 9, 2016

5
Everyone

It was clean nice and reasonably priced. The beds were comfortable and the air worked great. We enjoyed our stay

By on Jul 28, 2016

4

close to good restaurants, really nice shopping

Everyone

Close to really good restaurants. Shopping is abundant about 5 miles away...well worth the 7 minute drive. Hotel was very nice, comfortable. My only complaint is the pillows are too small, they are more like throw pillows. Well worth the price, location is great, staff is very friendly. I usually don't give a review, but this is worth it! I travel for my job, so I am in hotels at least 20 days a month.

By , from endwell, NY on May 13, 2016

4

great place to stay in richmond.

Everyone

We found the hotel clean,quiet and comfortable. The staff was very helpful and courteous.

By on May 5, 2016

5

visited university of richmond

Everyone

Spent one night while touring colleges, hotel staff friendly offered us cookies tea and coffee when we checked in. Room clean and spacious with free breakfast next morning. Perfect stop over.

By , from New York on Apr 5, 2016