Customer service was amazing!!
Terrible here. Don't book from this site.
I got upgraded my room so amazing. A
We arrived the hotel late at night but it was still busy at check in. Staff was welcoming and surprisingly, we were given an upgrade to a room at the adjoining Sheraton Parkway hotel, so our review is mainly for Sheraton. Our room was clean and cozy. Wifi worked well. The beds were comfortable and we all had a good night sleep. We had to leave early and didn't have time to check out their facilities like the pool and gym downstairs. Parking was convenient - both hotels shared the street level and underground parking. Convenient location. There was a Tim Hortons right next door and the malls across the street and along Hwy 7 offered a lot of great food options!
Front area under construction, parking limited. The hotel is connected to another hotel with easy, safe, walk to lovely dining experience
Never visit again
Clean and friendly
Smell really bad from carpet in aisle. I think when I enter room, it will change better, but it is the same. Noisy of air condition. No front desk staff in best western. You need check in from Sheraton hotel’s front desk. The elevator is located far away of aisle. It’s not entrance of aisle.
We got a surprise upgrade to Sheraton hotel so it was even better with great breakfasts included.
Room was spacious for its price range. Parking lot was dusty and dirty. Front doors weren't locked to the outside while no agent man the front desk (they used next door Sheraton for checking in). Breakfast was not included
Location is next to a tim hortons and public transport so that was nice, however the room was not. There were cob webs all over the room, the ice machine in the hallway did not work for the 3 days me and my girlfriend were there, the AC also did not work. We mentioned that also 3 times and was never fixed, nor was there any accomodation. The bathroom door slides and doubles as the closet down but it's extremely hard to open and close and leaves a giant gap. I will not stay here again.
Great
Muy limpio, muy amable el personal, me gusto la piscina.
Splitsville Richmond Hill is a short stroll from Best Western Parkway Hotel Toronto North, and other popular attractions like Seneca College are within a 10-minute drive. This 127-room hotel has 2 indoor pools along with a full-service spa and a restaurant. It's connected to the convention center in central Richmond Hill, and a short drive from The Golf Lounge and Seneca College - Markham Campus.
In addition to a restaurant that serves breakfast, brunch, lunch, and dinner, there's also a pub. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 10:30 AM.
37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Microwaves, coffee makers, and safes are other standard amenities.
Guests of Best Western Parkway Hotel Toronto North have access to a full-service spa, 2 indoor pools, and a gym. There's free parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Other amenities at this spa hotel include 2 spa tubs, a sauna, and free WiFi in public areas.
Customer service was amazing!!
Terrible here. Don't book from this site.
Dear Gabriella, Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.
I got upgraded my room so amazing. A
Dear Fidemar, On behalf of the entire hotel team, thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and your satisfaction is important to us. We are so pleased to know we exceeded your expectations and that your stay was enjoyable.
We arrived the hotel late at night but it was still busy at check in. Staff was welcoming and surprisingly, we were given an upgrade to a room at the adjoining Sheraton Parkway hotel, so our review is mainly for Sheraton. Our room was clean and cozy. Wifi worked well. The beds were comfortable and we all had a good night sleep. We had to leave early and didn't have time to check out their facilities like the pool and gym downstairs. Parking was convenient - both hotels shared the street level and underground parking. Convenient location. There was a Tim Hortons right next door and the malls across the street and along Hwy 7 offered a lot of great food options!
Dear Anne, On behalf of the entire hotel team, thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and your satisfaction is important to us. We are so pleased to know we exceeded your expectations and that your stay was enjoyable. Positive feedback is always encouraging to us and we appreciate you. I hope you choose to stay with us again, whenever your travels bring you back to the area.
Front area under construction, parking limited. The hotel is connected to another hotel with easy, safe, walk to lovely dining experience
Dear Patricia, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Never visit again
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Clean and friendly
Dear Humin,Thank you for your generous rating of our hotel. We look forward to welcoming you back soon.
Smell really bad from carpet in aisle. I think when I enter room, it will change better, but it is the same. Noisy of air condition. No front desk staff in best western. You need check in from Sheraton hotel’s front desk. The elevator is located far away of aisle. It’s not entrance of aisle.
Dear Zhiqiang,Thank you for your feedback, we appreciate you taking the time to let us know, we will work on fixing your concerns.
We got a surprise upgrade to Sheraton hotel so it was even better with great breakfasts included.
Dear Dung, Thank you for taking the time to complete the survey and for your generous rating of our hotel. We hope you are enjoying summer and look forward to welcoming you back.
Room was spacious for its price range. Parking lot was dusty and dirty. Front doors weren't locked to the outside while no agent man the front desk (they used next door Sheraton for checking in). Breakfast was not included
Thank you for the positive review. Your feedback is noted. Thank you for staying with us.
Dear Christine, On behalf of our entire hotel team, we thank you for taking the time to give us a 5/5 rating. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon.