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Recent guest reviews

Convenient to where we needed to be. Appreciated their breakfasts-variety, hot, fresh food. The attendants were right on top of supply and refills

Easy check in. Front desk staff was very friendly

Great value. Great staff. Would definitely stay again.

Everything was great. Excellent location off 71 near I-480. Super spacious room, bathroom, very clean. All amenities present, TV, Microwave and fridge. Staff was very friendly and accomodating.

Nice places to eat across the street

Quiet even though near a freeway. Friendly service. Good breakfast bar.

They were very nice and clean

Key card didn't work on the exterior door. Furniture is a mixed bag-chair in the room was old and uncomfortable bur appliances were newer. Tub surround was very old, bathmat falling apart but toilet was the newer, elongated style. We didn't use the pool. Breakfast staff on the weekend was very friendly. Breakfast was kept well supplied all the mornings we were there

Great customer service! Friendly staff! They were very accommodating, professional, and made sure I was taken care of! Highly recommended!

No problems

The front staff lady was very attentive and friendly .

breakfast was good. property ok for what you pay for.

Convienence

Location, location, location!

No bad. Safe. Clean. Bed Average. Quick stay and suite my basic needs. Fair value

Very friendly staff at check in. Great room!!!

Staff was very friendly and courteous

Snow Rd Brook Park OH

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in public areas (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free parking
  • Free airport shuttle

Located within a mile (2 km) of North Park Care Center, Best Western Airport Inn & Suites Cleveland is within 3 miles (5 km) of MetroHealth Parma Medical Center. This hotel has 64 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9 AM. Savor a meal from the comfort of your room with room service.


Rooms

43-inch TVs come with satellite channels, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.


Property features

At Best Western Airport Inn & Suites Cleveland, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.

Room options

Standard Room, 1 King Bed, Non Smoking, Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Best Western Airport Inn & Suites Cleveland

Everyone (22) Couples (9) Family (15)
4
Partner Couples

Convenient to where we needed to be. Appreciated their breakfasts-variety, hot, fresh food. The attendants were right on top of supply and refills

By on Apr 16, 2024

Review comment responded on Apr 19, 2024

Hello Roxanne,We are thrilled to hear that you enjoyed our convenient location and breakfast offerings. Our team works hard to ensure a satisfying experience for all our guests. Your kind words about our attentive staff are truly appreciated, and we hope to welcome you back for another enjoyable stay in the future.

4
Everyone

By on Jan 22, 2024

Review comment responded on Jan 25, 2024

Hello Robert, We appreciate you choosing our hotel for your recent stay. If there is any specific feedback you would like to share with us, please do not hesitate to reach out to our team directly. We hope to have the opportunity to welcome you back in the future.

1
Everyone

By on Jan 17, 2024

Review comment responded on Jan 20, 2024

Hello Wynn, We're sorry to hear that your experience at our hotel did not meet your expectations. We would appreciate it if you could please reach out to us directly with any specific feedback so that we can address any areas of improvement. We value our guests' feedback and strive to provide the best possible experience. We hope to have the opportunity to serve you better in the future.

4
Partner Couples

Easy check in. Front desk staff was very friendly

By on Oct 15, 2023

Review comment responded on Oct 17, 2023

Hi Emily,I am so happy to learn that you enjoyed our hospitality, service, and accommodations. It is rewarding to hear that we have succeeded in making your stay pleasant and that you experienced no difficulties with our services or amenities. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

5
Business Business

Great value. Great staff. Would definitely stay again.

By on Sep 30, 2023

Review comment responded on Oct 1, 2023

Hello Kristine,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our staff as well as our value. I hope that we will impress you with exemplary service during future visits.

5
Everyone

Everything was great. Excellent location off 71 near I-480. Super spacious room, bathroom, very clean. All amenities present, TV, Microwave and fridge. Staff was very friendly and accomodating.

By on Aug 28, 2023

Review comment responded on Aug 31, 2023

Hi Atif,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.

5
Family with small children

Nice places to eat across the street

By on Aug 9, 2023

Review comment responded on Aug 10, 2023

Hello Jason,Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.

5
Partner Couples

Quiet even though near a freeway. Friendly service. Good breakfast bar.

By on Jun 12, 2023

Review comment responded on Jun 12, 2023

Hello John,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our breakfast and also our service. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

5
Everyone

By on Feb 19, 2023

Review comment responded on Mar 13, 2023

Hello Justin,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

4
Partner Couples

They were very nice and clean

By on Dec 6, 2022

Review comment responded on Jan 13, 2023

Hello Eisidra Marie,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

Best Western Airport Inn & Suites Cleveland

16501 Snow Rd, Brook Park, OH 44142
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