Their published material (room pictures, especially) set expectations that are not met. Room was smaller and significantly older than in the picture. The Dining room seemed to be understaffed, so the service was not good.
Staff was very friendly and prompt. Hotel needs to be updated. Room was unbearable hot, no -ac which was expected but door to balcony did not open all the way for air circulation (desk blocked). Balcony was covered with spider webs and room was extremely loud due to train next door. Bathroom had mildew and stains. Room seemed to be cleaned well but was just so outdated with paint and mildew issues.
Bathroom too small. Shower holder not working. Asked to have it fixed and within the 5 days it was not. No free parking available at all....
Our first night in Genmany was spent here and it was lovely! We loved the view of the river and the breakfast, which was pricey, was delicious!
Easy walk from train or river boat also into a very nice town. The hotel was more like 3star. We had a room with a small patio. We skipped the breakfast way over priced. Not bad for one night.
just one night in orden to take the bioat the day after
The NH Bingen was centrally located to lots of shopping on both sides of the Rhein River. There was a car ferry and a people ferry near the hotel that made going across the river to many wonderful businesses easy and highly accessible. Being where the hotel is located at made visiting the local castles wonderful. Everywhere we wanted to visit without directions someone in the lobby was able to help us with as many of the staff members in the front lobby spoke quite good english. Make sure when you are booking though if you want to have breakfast in the hotel you also include this while making your reservations. Otherwise as we found out we had to pay 60 euros for 2 rooms for one morning. A little to much for our liking. While I am telling you this though please keep in mind the breakfast was one of the best accomidations I have ever seen in a hotel! The hotel rooms are clean, and housekeeping does a fantastic job daily. Clean, fresh smelling sheets are a daily welcome when you have spent the day visiting all the sites and need to shower and relax. A couple of things I felt should not have been needed asking for was soap, toilet paper, and there were no wash cloths. We are a family that have come accustomed to expecting washclolths with the towels in a hotel, and should've been included daily. Overall though our experience if we had to give a rating we would give it a combined 4 out of 5 stars. We spent a total of 10 days in Bingen and surrounding areas, and do not believe we would spend our time in the NH Bingen but would definitely recommend it to anyone who likes the higher end hotels. Just a bit to much for us.
great breakfast, good service. close to train station.
NH Bingen places you next to Historical Museum on the river and within a 5-minute walk of other popular sights like Park on the Mäuseturm. This 135-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a conference center.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, free weekday newspapers, and safes. Housekeeping is available on request.
Guests of NH Bingen enjoy a sauna, free WiFi in public areas, and a conference center. Self parking is offered for EUR 9 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, free newspapers, and a terrace.
Their published material (room pictures, especially) set expectations that are not met. Room was smaller and significantly older than in the picture. The Dining room seemed to be understaffed, so the service was not good.
Staff was very friendly and prompt. Hotel needs to be updated. Room was unbearable hot, no -ac which was expected but door to balcony did not open all the way for air circulation (desk blocked). Balcony was covered with spider webs and room was extremely loud due to train next door. Bathroom had mildew and stains. Room seemed to be cleaned well but was just so outdated with paint and mildew issues.
Bathroom too small. Shower holder not working. Asked to have it fixed and within the 5 days it was not. No free parking available at all....
Our first night in Genmany was spent here and it was lovely! We loved the view of the river and the breakfast, which was pricey, was delicious!
Easy walk from train or river boat also into a very nice town. The hotel was more like 3star. We had a room with a small patio. We skipped the breakfast way over priced. Not bad for one night.
just one night in orden to take the bioat the day after
The NH Bingen was centrally located to lots of shopping on both sides of the Rhein River. There was a car ferry and a people ferry near the hotel that made going across the river to many wonderful businesses easy and highly accessible. Being where the hotel is located at made visiting the local castles wonderful. Everywhere we wanted to visit without directions someone in the lobby was able to help us with as many of the staff members in the front lobby spoke quite good english. Make sure when you are booking though if you want to have breakfast in the hotel you also include this while making your reservations. Otherwise as we found out we had to pay 60 euros for 2 rooms for one morning. A little to much for our liking. While I am telling you this though please keep in mind the breakfast was one of the best accomidations I have ever seen in a hotel! The hotel rooms are clean, and housekeeping does a fantastic job daily. Clean, fresh smelling sheets are a daily welcome when you have spent the day visiting all the sites and need to shower and relax. A couple of things I felt should not have been needed asking for was soap, toilet paper, and there were no wash cloths. We are a family that have come accustomed to expecting washclolths with the towels in a hotel, and should've been included daily. Overall though our experience if we had to give a rating we would give it a combined 4 out of 5 stars. We spent a total of 10 days in Bingen and surrounding areas, and do not believe we would spend our time in the NH Bingen but would definitely recommend it to anyone who likes the higher end hotels. Just a bit to much for us.
great breakfast, good service. close to train station.
