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Mercure Mannheim Am Rathaus

3.5 out of 5.0

Recent guest reviews

Very good hotel, very friendly staff, near the city center, near museums REM and Schloss. Very good breakfest, rooms well equiped and clean. We will come back. Private parking in the underground with good price.

We have appreciated the hotel and the parking, easy to reach. Attention, the restaurant is almost closed during the week-end. The hotel is located in a non attractive part of the town, called "little Istanbul".

Hotel position very convenient. Quiet area but short walk to trams, lots of excellent eateries (Turkish area) and centre of Mannheim with its huge variety of shops. Railway station a slightly longer walk or just a few stops on the tram. We found all hotel staff really helpful, courteous and friendly and cleanliness throughout was excellent.. As with all modern hotels, no drawers for clothes, nor enough hanging space, and lighting in the room was completely inadequate. Why a glass bathroom door? Why bottled water provided on first day only out of a four-night stay? Overall we'd recommend this hotel and will stay there again.

Good room but nothing very impressive. Staff didnt know how to answer some basic questions for Accor Members. Location is ok compared to other hotels that are closer to the train station and have the same price level. You can only leave the place by cab.

Beautiful and big room, very clean, comfortable and stylish, amazing service, very polite and helpful staff. A hotel placed in such a good location with all kinds of goods to offer. The only thing that i didn't like was the glass door in the bathroom and the lack of a fridge.

Good hotel in good price. Clean, large room. Coffee and tea set available. Professional staff. This is exactly the quality I can expect. No negative elements found. Localisation ok near the main market place.

For the money, this hotel is top notch. Stayed here for Christmas Markets with my mother and my wife. Staff were terrific, advising on local restaurants and arranging taxis. It's in close proximity to local shopping centres and markets. Rooms are cozy and a good size. Tea and coffee facilities in rooms. Bathrooms are spotless, with new showers and heated lights. Breakfasts are substantial and a selection more fitting for a five star establishment. I'd highly recommend.

Stayed one night at this hotel on our way to Alsace, France. The Hotel is located on a quite street within short walking distance to city centre. I enjoyed the breakfast buffet which was of excellent quality. The room was quite with a queen bed of a good size for Europe with a modern bathroom.

I stayed at the Mercure for about 10 days on a business trip to Mannheim. The check-in procedure was smooth and done without a hassle. The staff was helpful and cheerful with an attitude to help. The rooms I felt was a bit cramped and not so spacious. The same goes for the bathroom which was even more cramped and hardly any place to stand. The rooms were maintained well and was modern in architecture. The food at the restaurant was pretty good but a little on the expensive side. A great offer since I was staying for a longer period was to have a soft drink voucher in place of cleaning of the room for the day. Unfortunately it was only for a soft drink and a voucher for a beer would have been great. But I thoroughly enjoyed the hospitality. A drawback was that the hotel is in a residential area with not too many shops or eateries nearby. The wifi was extremely slow.

My hotel of choice but unfortunately a bit old and tired. Last time I booked the double. Ed was made up as a single - I am normally not picky but I really dislike it. Makes me feel so unwelcome.... They eventually provide everything you need but it's always a matter of organization and calling... Food is ok- ish Bed is in the hard side

F7, 5-13 Mannheim BW

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour front desk

Located in Innenstadt/Jungbusch, Mercure Mannheim Am Rathaus is within a 5-minute walk of sights such as Mannheim City Hall and Synagoge. This 150-room, 3.5-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Mannheim Jesuit Church and Pop Academy Baden-Wurttemberg are a short walk away.


This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start your day off with breakfast, available for a fee.


All of Mercure Mannheim Am Rathaus's 150 air-conditioned rooms provide coffee makers, free bottled water, and phones. Guests can expect to find free WiFi and wired Internet, plus TVs with satellite channels and pay movies. Other standard amenities include ironing boards and desks.

Property features

Mercure Mannheim Am Rathaus features free WiFi in public areas, 5 meeting rooms, and express check-in. Self parking is available for EUR 14 per day. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. This hotel also has express check-out.

Room options

Standard Room

Full 1 | Sleeps 2

Standard Room

Queen 1 | Sleeps 2

Superior Room

King 1 | Sleeps 3

Superior Room

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

85.0% of guests recommend this hotel

Total of 821 reviews