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The Capital-Inn

1.0 out of 5.0

Recent guest reviews

No light in the shower. Nearly fell getting out of the shower. The breakfast set up was crowded and people had to wait in line to get their food. The orange juice was not orange juice. Don't book this hotel.

A lot of noise lies. Noise. Noise.

The hotel is quite good for the price - has a breakfast buffet but we did not have time to try as we had to get to the airport early. It is by the coast and the domestic airport, a bit of a walk to the center of town but well priced. Wifi was spotty, didn't work so well in the rooms.

Great room, but staff was really mean about how I handled some things on the breakfast buffet. That was my only concern. and the location was kinda out of the way but I really did have a nice time :)

The Capital Inn is in a residential neighborhood 3 stops from the town center on the city bus. The staff was incredibly helpful with orienting us and helping us navigate the city transit options and offering suggestions for places to eat, sites to see, or tours to avoid. They also contacted a car-rental company for us so that we could explore on our own (the best way to see Iceland on your own schedule and far cheaper than the tours for more than one person). Though the room was small, the bed was super comfortable! The restaurant menu was limited, but the food was unexpectedly exceptional and the portions were very generous. I would love to visit Iceland again and I wouldn't hesitate to stay at the Capital Inn.

We were very happy with our stay at the Capital-Inn Hotel Reykjavik. The staff was extremely friendly and helpful. The only downside is that there's no elevator, so if you're on the upper floors it can be a pain hauling heavy luggage. The location was a bit farther from downtown, but this was still a great value. The breakfast buffet was plentiful and good. We would definitely stay there again.

I booked this hotel even though I had read some alarming reviews. This place is like a hostel where the only reason for an overnight stay would be the price. But since it's outside of Reykjavik city, you will find same-prices hotels that are much nicer. First of all, the room I was given didn't match the description. The description promised two more beds than what the staff gave us. After much conversation with the rude staff, we were given an "upgrade". This place is not clean! There were puke stains on the bed sheet. Disgusting. The bed mattresses were covered in hair and dust. The bathroom had not been cleaned for months it seemed, and was filthy. On the floor, we saw dead bugs and lots of dirt. One of the staff members was rude, patronizing, giving insults and just not meant to deal with people. The breakfast is of low quality and cheapest brands: toast, two kinds of marmalade, hard boiled eggs, canned tuna, sliced tomato, crushed pineapple from can, butter, sliced cheese, muesli, milk, coffee, cucumber, ham, prunes, old raisins, and coffee. Bottom line: Stay out of there.

Me and my traveling companion stumbled through the door of the Capital Inn 2 hours before our check-in time slightly damp, a bit grumpy, and 24 hours in transit. The staff there double-timed and got our room ready for us early. The room itself was nothing special but it was pretty well spotless and I looked forward to crashing out there every night after a hard evening. The shower and toilet facilities are shared on each floor, and I was slightly worried about this, but the facilities turned out to be cleaner than my bathroom at home. I had no misgivings walking about barefoot in the bathroom and as far as communal bathrooms go, there can be no higher praise. The only minor issue is the sulfurous smell to the shower water which I hear is quite common in the country. Apparently it can be filtered, but by the second day, I didn't even notice it. The drinking water is untainted as far as I could tell. The breakfast they serve is perfectly adequate and, best of all, included in the price of the room. We certainly got our value out of it. All-in-all, this place was the perfect hotel to both begin our day on the right note and close it out in comfort. Come for the price, come back for the service.

I wish i went somewhere else. I spent several days in Reykjavik, and at the end of each day, I was not glad at the prospect of going back to that place. The place itself is remote, so you have to walk for 40 minutes, or take the bus to and from the city center, which is not fun to do at night. Also annoying was that they charged me for a cup of coffee because it was after 10am. (no coffee makers in the rooms) But the worst thing was staff: They were just rude. I once asked them to wake me up in the morning, and they simply refused (there are no phones in the rooms, so they could not give me a wake-call.) The explanation was that they are an inn, and a hotel. - I don't know how that explains anything. All in all, not a pleasant experience. Find some place else.

Overall this was a pretty good hotel. The staff is friendly and helpful and the rooms are a good size for travellers on a budget. The hotel is a bit tucked away and you have a good walk ahead of you before you can reach a stop.

These people took care of everything for us. I had a parking ticket, needed to add days to our rental car, and needed directions everywhere. They took care of everything! From the owner to the cleaning staff, we were taken care of above my expectations. The whole staff is awesome and I will only stay at the Capital Inn when I go to Iceland. It felt like home. Thank you!

Very kind people. Just 7 minutes drive from downtown. Clean room. One of the nights we had dinner at the hotel and the food was great. Excellent value for money.

Stayed for 1 night in august 2011. Far from downtown

We were warmly welcomed. The owner was, in every way, Great! He had always time for us, explained everything and became de facto our tour guide. The breakfast food was fresh and in good supply. Our room was always cleaned. We'll be back next summer.

The location was atrocious and the staff gave away my bed (even after I booked it on orbitz, so I had to sit around waiting for someone to leave). I overheard them talking with another group they'd done it too, so it wasn't an isolated incident. Would definitely not recommend this place.

The owner has a great sense of humor and goes out of his way to help you make reservations for tour excursions, airport shuttles, etc. The breakfast is abundant and the guests are very interesting. If you're in good shape, you can easily walk to Reykjavik and back and all the sites in between from this hotel.

Room options

Deluxe Room, 1 Queen Bed

Queen 1 | Sleeps 2

Standard Triple Room

Full 1 | Twin 3 | Sleeps 4

Single Room, 1 Twin Bed

Twin 1 | Sleeps 1

Basic Shared Dormitory

Twin 1 | Sleeps 1

Guest reviews for The Capital-Inn

Everyone (2) Business (1) Couples (3) Family (2) Other (6) Friends (2)
1

not happy.

Everyone

No light in the shower. Nearly fell getting out of the shower. The breakfast set up was crowded and people had to wait in line to get their food. The orange juice was not orange juice. Don't book this hotel.

By , from Richmond,VA on Jul 18, 2017

3
Everyone

A lot of noise lies. Noise. Noise.

By on Aug 10, 2016

4

good priced hotel a bit on the south end of town

BusinessTravelers

The hotel is quite good for the price - has a breakfast buffet but we did not have time to try as we had to get to the airport early. It is by the coast and the domestic airport, a bit of a walk to the center of town but well priced. Wifi was spotty, didn't work so well in the rooms.

By on Jul 23, 2015

3

icelandic getaway

Singles

Great room, but staff was really mean about how I handled some things on the breakfast buffet. That was my only concern. and the location was kinda out of the way but I really did have a nice time :)

By on Aug 19, 2014

4

exactly what we needed

GetawayWithFriends

The Capital Inn is in a residential neighborhood 3 stops from the town center on the city bus. The staff was incredibly helpful with orienting us and helping us navigate the city transit options and offering suggestions for places to eat, sites to see, or tours to avoid. They also contacted a car-rental company for us so that we could explore on our own (the best way to see Iceland on your own schedule and far cheaper than the tours for more than one person). Though the room was small, the bed was super comfortable! The restaurant menu was limited, but the food was unexpectedly exceptional and the portions were very generous. I would love to visit Iceland again and I wouldn't hesitate to stay at the Capital Inn.

By on Aug 6, 2014

4

super helpful staff

Couples

We were very happy with our stay at the Capital-Inn Hotel Reykjavik. The staff was extremely friendly and helpful. The only downside is that there's no elevator, so if you're on the upper floors it can be a pain hauling heavy luggage. The location was a bit farther from downtown, but this was still a great value. The breakfast buffet was plentiful and good. We would definitely stay there again.

By on Sep 9, 2013

1

horrible experience

Couples

I booked this hotel even though I had read some alarming reviews. This place is like a hostel where the only reason for an overnight stay would be the price. But since it's outside of Reykjavik city, you will find same-prices hotels that are much nicer. First of all, the room I was given didn't match the description. The description promised two more beds than what the staff gave us. After much conversation with the rude staff, we were given an "upgrade". This place is not clean! There were puke stains on the bed sheet. Disgusting. The bed mattresses were covered in hair and dust. The bathroom had not been cleaned for months it seemed, and was filthy. On the floor, we saw dead bugs and lots of dirt. One of the staff members was rude, patronizing, giving insults and just not meant to deal with people. The breakfast is of low quality and cheapest brands: toast, two kinds of marmalade, hard boiled eggs, canned tuna, sliced tomato, crushed pineapple from can, butter, sliced cheese, muesli, milk, coffee, cucumber, ham, prunes, old raisins, and coffee. Bottom line: Stay out of there.

By on Jun 3, 2013

4

exactly what we needed

GetawayWithFriends

Me and my traveling companion stumbled through the door of the Capital Inn 2 hours before our check-in time slightly damp, a bit grumpy, and 24 hours in transit. The staff there double-timed and got our room ready for us early. The room itself was nothing special but it was pretty well spotless and I looked forward to crashing out there every night after a hard evening. The shower and toilet facilities are shared on each floor, and I was slightly worried about this, but the facilities turned out to be cleaner than my bathroom at home. I had no misgivings walking about barefoot in the bathroom and as far as communal bathrooms go, there can be no higher praise. The only minor issue is the sulfurous smell to the shower water which I hear is quite common in the country. Apparently it can be filtered, but by the second day, I didn't even notice it. The drinking water is untainted as far as I could tell. The breakfast they serve is perfectly adequate and, best of all, included in the price of the room. We certainly got our value out of it. All-in-all, this place was the perfect hotel to both begin our day on the right note and close it out in comfort. Come for the price, come back for the service.

By on May 29, 2013

1

go somewhere else

Singles

I wish i went somewhere else. I spent several days in Reykjavik, and at the end of each day, I was not glad at the prospect of going back to that place. The place itself is remote, so you have to walk for 40 minutes, or take the bus to and from the city center, which is not fun to do at night. Also annoying was that they charged me for a cup of coffee because it was after 10am. (no coffee makers in the rooms) But the worst thing was staff: They were just rude. I once asked them to wake me up in the morning, and they simply refused (there are no phones in the rooms, so they could not give me a wake-call.) The explanation was that they are an inn, and a hotel. - I don't know how that explains anything. All in all, not a pleasant experience. Find some place else.

By on Sep 19, 2012

3

capital inn

Singles

Overall this was a pretty good hotel. The staff is friendly and helpful and the rooms are a good size for travellers on a budget. The hotel is a bit tucked away and you have a good walk ahead of you before you can reach a stop.

By on Jul 3, 2012