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CenterHotel Thingholt

4.0 out of 5.0

Recent guest reviews

Great hotel. Clean, good location, staff is very helpful directing us to different locations within Reykjavik, recommending restaurants, places to visit.

This review pertains to the Centerhotel Thingholt’s reservations policies. I was scheduled to stay for 1-night this past weekend. The night before my stay, Icelandair cancelled my flight at the last minute due to the nor’easter in NY, so I was unable to travel to Iceland at all. I immediately called the hotel to let them know I would not make it and to ask them to refund the 1-night I had prepaid. The front desk told me they couldn’t help me and to call back on Monday. On Monday, I corresponded with a supervisor, who also refused to help me and suggested that I make a claim with my travel insurance. While I understand that the hotel has a 48-hour cancellation policy, I have never before encountered a hotel that insists on penalizing a customer for circumstances entirely outside of his control. In fact, the tour operator and restaurant with whom I also had made arrangements for this trip agreed to refund my money or waive penalties immediately with no hesitation. Centerhotels could learn from them that inspiring loyalty by providing good customer service is a better long term strategy than keeping my $200 for its short term gain.

Aleksandra and entire hotel staff was very pleasant and extremely accommodating. Made our hotel stay AMAZING as it was our first time in Iceland. Room very clean and breakfast was a great option every morning. Very elegant hotel. Would definitely stay again. Location is prime in Reykjavik.

We chose the Thingholt Hotel at a friend's recommendation, and now we are delighted to recommend it to others. The staff was warm and helpful, our room was well-appointed, and the food at the Isaford Restaurant was so delicious that we found ourselves taking most of our meals there instead of exploring nearby alternatives. The location was perfect; we could easily walk throughout the downtown area, to the waterfront, and to the pick-up spot for our day excursions.

Pleasant hotel and centrally located. Room is really small (as is the bathroom)..but overall great hotel.

Staff was friendly and helpful! Room was a little small. Breakfast had a good selection.

Great location close to main shopping and restaurants, especially Messinn and Grillmarkadurinn. Metered parking--no hotel parking available. Rooms small but quiet but bathroom exceptionally large. Shorter people will hate the height of the bathroom mirror and in our room the shower kept alternating hot and cold water. Not sure if that is an Icelandic way of conserving hot water or what. :) Loved the hot chocolate at check-in and caramel corn at check-out!

The hotel staff was excellent, friendll and helpful. The hotel is located in the center of town and there is a bar on the corner that plays music loud until 4AM, it is impossible to sleep with ear plugs.

This hotel was dark and dreary. The location wasn't bad, but walking around town we say hotels that were located on quieter streets, and seemed to be a better choice. The hotel is dark and dreary withscratchy sheets.

Great staff! Very helpful booking sightseeing trips for you. They are friendly and go above and beyond to make your stay pleasant. Great location! Great breakfast that is included with stay. We loved the decor.

It's 2 blocks from bus stop 6 which gets you great transportation. Hotel is very modern. Staff are very friendly and helpful. The included breakfast is excellent. It is in walking distance to most all Reykjavik sites. There is a bar with live music Thursday through Saturday night that could bother some people trying to sleep. I had no problem. Restaurants within a mile of the hotel are triple the price of US restaurants but grocery store a few blocks away has prices the same as US and gets you snacks and a feel for European food.

My husband and I had an unexpected death in the family. The hotel REFUSED to work with us. We would have taken hotel credit or any other option but we were told there was nothing they could do. Do NOT expect them to work with you in an emergency situation.

Staff and location excellent. There is a bar nearby and noise continued until 3 am

Excellent location in Reykjavik. Could walk to most of our desitnations. The parking is tricky, but not difficult. Just need to park one block up from the hotel and it is fine! The staff was superior and very helpful. It was a fantastic place to start our journey. It was a bit noisy on the second night because of a live band next door, but the staff moved us to an inside room for the next night and it was peaceful and restful.

The hotel was modern and even though our room was small they did a good job using the space. The staff was very helpful and nice

Had a super time. Staff was terrific, food was outstanding.

Great location and convenient to major tourist things. The room is very small. The concrete surrounded tub is a challenge to get in/out of without hurting yourself. The shower fixture and bathroom windows were broken.

Hotel was in the center of town,Hotel was comfortable Staff very welcoming and friendly.Each morning greeted by lovely smile of the staff at the breakfast area.Lot of variety of breakfast foodWw could walk to all the resturant and gift shops and all the attraction.We really enjoyed our stay and would recommend this hotel

Hotel is close to town and baby restaurants and shops. Staff is extremely friendly

Staff was very helpful making dinner reservations, getting taxis and offering advice. Location was outstanding. Easy walking to museums, Old Harbor, pubs, shopping, and restaurants. The downside of the location was that pubs played late-night music, and if you were on a lower floor, it was tough to sleep.

Thingholtsstraeti 3-5 Reykjavik

Hotel highlights

  • Walking distance to Hallgrimskirkja and Reykjavik City Hall
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Reykjavík 101, CenterHotel Thingholt is within a 10-minute walk of popular sights such as Hallgrimskirkja and Reykjavik City Hall. This 52-room, 4-star hotel has free breakfast, a full-service spa, and free in-room WiFi. It's in central Reykjavik and also close to National Museum of Iceland and Perlan.


Dining

Free hot/cold buffet breakfast is served each morning from 7 AM to 10 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

All of CenterHotel Thingholt's 52 air-conditioned rooms provide refrigerators, minibars, and coffee makers. Guests can enjoy satellite TV and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include safes and desks.


Property features

Guests staying at CenterHotel Thingholt enjoy access to a full-service spa, a fitness center, and a spa tub. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a meeting room.

Guest reviews for CenterHotel Thingholt

Everyone (21) Couples (11) Business (1) Family (3) Other (2) Friends (1)
5

centerhotel thingholt - great place to stay

Everyone

Great hotel. Clean, good location, staff is very helpful directing us to different locations within Reykjavik, recommending restaurants, places to visit.

By on Mar 10, 2018

1

terrible customer service

Everyone

This review pertains to the Centerhotel Thingholt’s reservations policies. I was scheduled to stay for 1-night this past weekend. The night before my stay, Icelandair cancelled my flight at the last minute due to the nor’easter in NY, so I was unable to travel to Iceland at all. I immediately called the hotel to let them know I would not make it and to ask them to refund the 1-night I had prepaid. The front desk told me they couldn’t help me and to call back on Monday. On Monday, I corresponded with a supervisor, who also refused to help me and suggested that I make a claim with my travel insurance. While I understand that the hotel has a 48-hour cancellation policy, I have never before encountered a hotel that insists on penalizing a customer for circumstances entirely outside of his control. In fact, the tour operator and restaurant with whom I also had made arrangements for this trip agreed to refund my money or waive penalties immediately with no hesitation. Centerhotels could learn from them that inspiring loyalty by providing good customer service is a better long term strategy than keeping my $200 for its short term gain.

By on Mar 7, 2018

5

great location

Everyone

Aleksandra and entire hotel staff was very pleasant and extremely accommodating. Made our hotel stay AMAZING as it was our first time in Iceland. Room very clean and breakfast was a great option every morning. Very elegant hotel. Would definitely stay again. Location is prime in Reykjavik.

By , from NY on Feb 20, 2018

5

we loved thingholt!

Everyone

We chose the Thingholt Hotel at a friend's recommendation, and now we are delighted to recommend it to others. The staff was warm and helpful, our room was well-appointed, and the food at the Isaford Restaurant was so delicious that we found ourselves taking most of our meals there instead of exploring nearby alternatives. The location was perfect; we could easily walk throughout the downtown area, to the waterfront, and to the pick-up spot for our day excursions.

By , from Boston on Jan 24, 2018

5
Everyone

Pleasant hotel and centrally located. Room is really small (as is the bathroom)..but overall great hotel.

By on Dec 15, 2017

5
Everyone

Staff was friendly and helpful! Room was a little small. Breakfast had a good selection.

By on Dec 10, 2017

4

very good location, above average breakfast buffet

Everyone

Great location close to main shopping and restaurants, especially Messinn and Grillmarkadurinn. Metered parking--no hotel parking available. Rooms small but quiet but bathroom exceptionally large. Shorter people will hate the height of the bathroom mirror and in our room the shower kept alternating hot and cold water. Not sure if that is an Icelandic way of conserving hot water or what. :) Loved the hot chocolate at check-in and caramel corn at check-out!

By , from Pittsburgh, PA on Oct 18, 2017

4

three nights in centerhotel

Everyone

The hotel staff was excellent, friendll and helpful. The hotel is located in the center of town and there is a bar on the corner that plays music loud until 4AM, it is impossible to sleep with ear plugs.

By on Oct 15, 2017

2

dark

Everyone

This hotel was dark and dreary. The location wasn't bad, but walking around town we say hotels that were located on quieter streets, and seemed to be a better choice. The hotel is dark and dreary withscratchy sheets.

By , from California Coast on Oct 2, 2017

5
Everyone

Great staff! Very helpful booking sightseeing trips for you. They are friendly and go above and beyond to make your stay pleasant. Great location! Great breakfast that is included with stay. We loved the decor.

By on Sep 17, 2017