Excellent
Property and area around property was under renovation. Several homeless people around property.
Clean, quiet, and a super nice staff. The only downside was having to use the Cal-Neva's parking deck.
For its price, it is def a must stay equals 4 to 5 star hotels imo. Its downtown so walking distance to food or casino. They do have u park in parking garage across the street that you have to drive a block away to get to entrance.
Great value...unfortunately still has smoky odor from previous Casino incarnation.
The staff was great especially when we arrived at 3am. They were timely in getting us checked in. The front door was locked but the security guard immediately let us in. Disregard the other reviews as far as the area. Its downtown Reno! What do you expect? The room was good and the beds were comfy. I would stay again.
It’s sad to see the condition of Reno. I realize it’s a sign of the times, but it’s sad just the same. Sad that your beautiful hotel is a victim of these economic times. Good luck to you.
Worst night sleep due thumping of music all night. I was on the 10th floor and it sounded like it was in the next room but it was somewhere which location is unknown to the staff.
Great staff and clean
This was a very nice older hotel, the only concerning thing is the public parking garage. It was quiet in the hotel and i had a beautiful view.
It was a block and a half from Virginia Street. Tiny area to park when checking in. Parking garage was kitty corner across the street.
Very clean and spacious room. Staff was very courteous and helpful. Easy accessable downtown location. Would stay again.
Nice, spacious and clean rooms.Within walking distance of most things in downtown Reno.
Located in Downtown Reno, Reno Suites is adjacent to Club Cal-Neva Casino and within a 5-minute walk of other popular sights like National Bowling Stadium. The 390 rooms at this hotel include coffee makers and LED TVs.
Guests can expect to find free WiFi and 30-inch LED TVs with cable channels and Netflix. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and safes are also available. Change of towels is available on request.
At Reno Suites, guests have access to free WiFi in public areas. If you decide to drive, there's free offsite parking. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.
Raoul, thank you for staying with us. We appreciate your feedback!
Excellent
We are happy to hear you enjoyed your stay. Thank you for staying with us and we appreciate your feedback.
Property and area around property was under renovation. Several homeless people around property.
We are working diligently with the City of Reno to address the homeless population in the downtown area. Thank you for staying with us and we appreciate your feedback.
Clean, quiet, and a super nice staff. The only downside was having to use the Cal-Neva's parking deck.
We appreciate your feedback and your kind words about our staff. The current parking structure we use is temporary until we get our own garage back when the property renovations are done. Thank you for your patience and we look forward to hosting you again next time.
For its price, it is def a must stay equals 4 to 5 star hotels imo. Its downtown so walking distance to food or casino. They do have u park in parking garage across the street that you have to drive a block away to get to entrance.
Good evening Kurt, we thank you for the kind review and appreciate the honesty. We look forward to seeing you again should your travels bring you through Reno. We hope you have a wonderful night!
Otto, thank you for staying with us. We appreciate your feedback!
Michael, thank you for staying with us. We appreciate your feedback!
Thomas, thank you for staying with us. We appreciate your feedback!
Great value...unfortunately still has smoky odor from previous Casino incarnation.
We are sorry you experienced a smoky odor. Although we are a non-smoking hotel, we do have some guests that break the rules. Thank you for letting us know and we will have the room treated. We appreciate your feedback and hope to see you again.
Michael, thank you for staying with us. We appreciate your feedback!