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Grand Gateway Hotel

3.0 out of 5.0

Recent guest reviews

Came to see the sights from North Carolina. The stay was great and was one of the best trips ever taken.

Went to the Rapid City for a weekend of seeing the sights. Got rain and fogged out, so ended up spending all my time at the hotel. Great place to stay. Spacious, clean, appointed like an upscale hotel rather than a road stop motel. Friendly staff, restaurant and very fun local bar as well. Now that I've stayed there, I feel like I got quite the deal considering what I paid to stay here. I got more than my money's worth. Thanks Grand Gateway, I'll be back for better weather.

I was here on business, great place to stay, easy location, and very friendly staff!!

My flight was delayed several times and they were very helpful on the phone and even more helpful when I arrived. I was to check in around noon and finally checked in at 3am. They were amazing.

I always stay here. I never want to go anywhere else. Friendly staff and beautiful rooms. Plus everything you need only steps away.

Very disappointing. Thought we would try a new hotel but we'll be going back to the hotel we normally stay at. Pool was disgusting and the hot tub didn't work well. Children all over that were unsupervised and disrespectful.

It was great I had a nice time with my girlfriend and it was affordable and clean.

We had to be moved due to a plumbing issue, staff was fast, friendly and efficient in taking care of us. From check in to check out, staff is stellar. Rooms are good, but time to replace the beds. Everything else was in superb condition, and the room was a flat out bargain. It was quiet, it is close to the mall, attached to a very good Perkins, walking distance to several restaurants. We really liked it.

Room had everything unplugged. No tissues. Pool had no towels and when asked the response was, "we don't have any clean." They also will charge you a destination fee without authorization. When asked about that it is their extra fee for staying at their hotel. So the price on Orbitz is NOT the actual price since they stack more fees after the stay.

Too many Indians staying here. They over take the pool and have no respect for other people. The last time we stayed here one of them puked on the sidewalk right outside of our entrance to the hotel wing. Other than that... not a bad hotel. Probably not going to stay here again. We will try one of the other hotels with a pool since there are a lot in the area.

Heat lamp in bath room is a nice feature for cold mornings.

The central location to travel the area was perfect! The staff was awesome!! The room was kept clean every day.

The hotel is convenient to the airport and close to the expressway. Arrived early room not ready which was understandable, promised a text when ready. Waited never heard from hotel or sent message. Got to room had a musty smell with carpeting in need of cleaning, stains in several spots and replacement needed. Beds were relatively comfortable pillows were not. Room was not cleaned over night, and had to request when we returned late that night but no one available to clean. We like older hotels and most of the folks were friendly but basic cleaning there are no excuses. Would not stay here again and not recommend.

It was a great experience. I would definitely stay again!!

We had never stayed at this hotel before and were pleasantly surprised. The front desk staff was very friendly and helpful on checking in and checking out. We had a room on the far end closest to the freeway so expected lots of freeway noise all night, but really didn't hear it much. It was great to hop right on the freeway from the hotel and head for home. Reasonably priced.

Close to sturgis friendly hotel staff clean accommodations. Near everything.

Our stay was great. Only thing we did not like was we found things under the bed that were not our stuff which tells me the room was not really cleaned well

Spacious comfortable room. The microwave oven and refrigerator were not plugged into a wall outlet, but that was easily fixed. Friendly staff and a convenient location close to the interstate. Pleasant stay overall.

great experience for a baseball tournament. Easy to get around Rapid City from this location

Room had a nice sitting area and was well lit. Motel had plenty of carts for getting our luggage to the room. We ate in the sports bar to watch the Stanley cup playoffs. The food was good, but I would have liked larger portions. The motel has a large family friendly pool.

1721 N Lacrosse St Rapid City SD

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Casino

Within a short walk of Pirate's Cove Adventure Golf, Grand Gateway Hotel is within a mile (2 km) of Rushmore Mall. This 132-room, 3-star hotel welcomes guests with a restaurant, a casino, and an indoor pool. It's near the airport and also close to Journey Museum & Learning Center and Central States Fairgrounds.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning off right with cooked-to-order breakfast served for a fee.


Rooms

Grand Gateway Hotel's 132 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free local calls, laptop-compatible safes, and ironing boards are other standard amenities.


Property features

Grand Gateway Hotel features a casino, a nightclub, and karaoke. You can take advantage of free parking, along with an area shuttle for a fee. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and concierge services. Other amenities at this family-friendly hotel include an indoor pool, a fitness center, and a spa tub.

Room options

Superior Room, 2 Queen Beds

Queen 2 | Sleeps 5

Guest reviews for Grand Gateway Hotel

Everyone (34)
4
Everyone

Came to see the sights from North Carolina. The stay was great and was one of the best trips ever taken.

By on May 20, 2018

Review comment responded on May 21, 2018

Thank you for staying with us. we look forward to possibly hosting you again in the future.

5
Everyone

Went to the Rapid City for a weekend of seeing the sights. Got rain and fogged out, so ended up spending all my time at the hotel. Great place to stay. Spacious, clean, appointed like an upscale hotel rather than a road stop motel. Friendly staff, restaurant and very fun local bar as well. Now that I've stayed there, I feel like I got quite the deal considering what I paid to stay here. I got more than my money's worth. Thanks Grand Gateway, I'll be back for better weather.

By , from CO on May 20, 2018

Review comment responded on May 21, 2018

Thank you for staying with us. We appreciate your feedback.

4
Everyone

I was here on business, great place to stay, easy location, and very friendly staff!!

By , from Rapid City, SD on May 17, 2018

Review comment responded on May 21, 2018

Thank you for staying with us. We appreciate your feedback.

5
Everyone

My flight was delayed several times and they were very helpful on the phone and even more helpful when I arrived. I was to check in around noon and finally checked in at 3am. They were amazing.

By on Apr 21, 2018

Review comment responded on May 16, 2018

Thanks for staying with us. We appreciate your feedback Marie Front desk Manager

5
Everyone

I always stay here. I never want to go anywhere else. Friendly staff and beautiful rooms. Plus everything you need only steps away.

By on Mar 21, 2018

Review comment responded on May 16, 2018

Thanks for staying with us. We appreciate your feedback Marie Front desk Manager

2

disappointing

Everyone

Very disappointing. Thought we would try a new hotel but we'll be going back to the hotel we normally stay at. Pool was disgusting and the hot tub didn't work well. Children all over that were unsupervised and disrespectful.

By on Feb 17, 2018

5
Everyone

It was great I had a nice time with my girlfriend and it was affordable and clean.

By , from rapid city, sd on Feb 2, 2018

4

great staff, decent hotel, great location

Everyone

We had to be moved due to a plumbing issue, staff was fast, friendly and efficient in taking care of us. From check in to check out, staff is stellar. Rooms are good, but time to replace the beds. Everything else was in superb condition, and the room was a flat out bargain. It was quiet, it is close to the mall, attached to a very good Perkins, walking distance to several restaurants. We really liked it.

By , from Sioux Falls, SD on Dec 27, 2017

2

underwhelming at best

Everyone

Room had everything unplugged. No tissues. Pool had no towels and when asked the response was, "we don't have any clean." They also will charge you a destination fee without authorization. When asked about that it is their extra fee for staying at their hotel. So the price on Orbitz is NOT the actual price since they stack more fees after the stay.

By on Dec 15, 2017

2

decent hotel for the price.

Everyone

Too many Indians staying here. They over take the pool and have no respect for other people. The last time we stayed here one of them puked on the sidewalk right outside of our entrance to the hotel wing. Other than that... not a bad hotel. Probably not going to stay here again. We will try one of the other hotels with a pool since there are a lot in the area.

By on Nov 24, 2017